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Sebamed Clear Face Starter Kit [Anti-bacterial Cleansing Foam 50ml/Facial Toner 50ml/Care Gel 10ml]
8 items sold
9.9

SEBAMEDSebamed Clear Face Starter Kit [Anti-bacterial Cleansing Foam 50ml/Facial Toner 50ml/Care Gel 10ml]


Customer who recommended this item
143
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Subject Register Date
Schedule for order packing Seller Oct 25, 2014
Delivery - Qxpress Tracking Seller Sep 24, 2014
Refund/Exchange Policy Seller Sep 24, 2014
Manufacturer/
Place of origin
Germany Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Sebamed Clear Face Starter Kit 3-step essentials to clearer face.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (56)

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Customer Review (142)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 16, 2019 lee*** (SG SG)
Highly Recommend Apr 03, 2019 ps_*** (SG SG)
Highly Recommend Mar 30, 2019 cla*** (SG SG)
Highly Recommend Mar 30, 2019 ihs*** (SG SG)
Highly Recommend Mar 12, 2019 tan*** (SG SG)
Highly Recommend Feb 26, 2019 has*** (SG SG)
Highly Recommend Feb 14, 2019 cju*** (SG SG)
Recommend Jul 09, 2018 mar*** (SG SG)
Highly Recommend Jun 28, 2018 hel*** (SG SG)
Highly Recommend Jun 20, 2018 Eri*** (SG SG)

Item Q&A(13)

Status
Question & Answer
  • Notice

    Schedule for order packing

    Hi,
    Kindly be informed that our office is closed on weekends and hence orders received on Friday will be processed and collecting by courier service on Monday, while orders received on Saturdays and Sundays will be processed on Monday and collecting by courier service on Tuesday. Deliveries by the courier service subsequently.

    We seek your kind understanding for the delayed processing of orders received from Friday to Sunday.
    Thank you
    Kelly
    Sebamed Singapore Official E-Store
  • Notice

    Delivery - Qxpress Tracking

    Dear valued customers,

    We do understand the need for you to receive your items as soon as possible.
    For all orders made, we will proceed to send out the earliest possible via Qxpress.

    Once the status is reflected as "On Delivery", your parcel has been collected from us by Qxpress.
    To track your shipment, please go to http://www.qxpress.asia/gmkt.inc/Tracking/TrackingShipment.aspx
    and search with the tracking number assigned to your parcel.

    We look forward to your continuous support. Thank you.
    Sebamed Singapore Official E-Store
  • Notice

    Refund/Exchange Policy

    STRICTLY NO REFUND OR EXCHANGE for all items once orders are confirmed.
    Please select your item carefully.
    Sebamed Singapore Official E-Store
  • Unanswered
    Question
    chi******* 2019-01-16
  • Answered
    Question
    Lav******* 2018-11-20
    Answer
    Dear Ms Tan,

    Yes, the Clear Face range is suitable for your daughter, The products provided in the kit will help to prevent pimples and also counteract the oiliness on her skin, especially around the forehead and nose area.

    Thank you!

    Regards,
    Elisha Woon
    Sebamed Singapore Official E-Store 2018-11-21
  • Answered
    Question
    twi******* 2018-03-24
    Answer
    Hi, this Clear Face set is suitable for oily and acne prone skin. May I know if your girl has eczema on the face ?Regards, Yvette
    Sebamed Singapore Official E-Store 2018-03-24
    Question
    No, she does not have eczema on her face. She only has slight eczema on her body. She sweats easily n her face tends to get oily. She has some blackheads and little red (pimple-like) bumps on her cheeks n T-zone and chin area.
    Answer
    In that case, you can consider our Clear Face range for her facial skincare. This range is suitable for sensitive, oily and acne prone skin. As for her eczema on the body, our Anti Dry wash and lotion will help to relieve itch and moisturize the skin :) All sebamed products are soap free and have the pH value of 5.5 which is the same pH as our skin. Hope this helps! Thank you and we look forward to your support! -Yvette
  • Answered
    Question
    seo******* 2017-09-26
    Answer
    Private Enquiry
    Sebamed Singapore Official E-Store 2017-09-27
    Question
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    Answer
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  • Answered
    Question
    lim******* 2016-11-12
    Answer
    Hi, thank you for your continuous support! :) We are delighted that you enjoy using our Clear Face Starter Kit. The Mattifying Cream does not clog pores and does not leave a greasy feeling. It can be used after the 3 steps in the starter kit, to mattify the face so that it doesn't look oily. You can also use the Mattifying Cream before applying make-up, as a make-up base.
    Yes, sunblock can be used after the 3 steps in the starter kit for the extra UV protection :)
    Thank you!
    Regards,
    Yvette
    Sebamed Singapore Official E-Store 2016-11-14
    Question
    Hi, thank you for your kind explanation. So to clarify, after the 3 steps, apply mattifying cream then sunblock? Is that correct?
    Thank you!
    Answer
    Hi, yes that's correct :) Sunblock is always the last step. Hope this helps!
    Thank you!
    Regards,
    Yvette
  • Answered
    Question
    swe******* 2016-11-01
    Answer
    Hi, thank you for considering Sebamed.
    Yes you can use this product on oily, sensitive, eczema and acne prone skin. Our Clear Face range have a pH of 5.5, which is the pH for healthy skin. In the starter kit, it contains an anti-bacterial cleansing foam, and this helps to cleanse your skin gently. The starter kit also contains a care gel, which is 100% oil free and moisturizes your skin. So this doesn't clog up the pores and helps control production of excess oil. The toner will also help to soothe irritated skin :)
    To combat the pimples and inflammation, I'd recommend our Clear Face Anti-Pimple Gel for effective spot treatment.
    Thank you :)
    Cheers,
    Yvette
    Sebamed Singapore Official E-Store 2016-11-02
  • Answered
    Question
    poh******* 2016-09-17
    Answer
    Hi, may I know where and when did you purchase our Clear Face starter kit?
    Thank you.
    Cheers,
    Yvette
    Sebamed Singapore Official E-Store 2016-09-17
  • Answered
    Question
    lim******* 2016-08-06
    Answer
    Hi, no there isn't a difference. It's the same product. :)
    Thank you,
    Yvette
    Sebamed Singapore Official E-Store 2016-08-07
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