Secret Key
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POWER MINISHOP RATE 90%
💄❣️1+1 SECRETKEY LIP ITEM / Fitting Forever lipstick / Sweet glam tint glow / Two-tone glow
41 items sold
16.4

Secret Key💄❣️1+1 SECRETKEY LIP ITEM / Fitting Forever lipstick / Sweet glam tint glow / Two-tone glow


Customer who recommended this item
2332
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Secretkey / KOREA Condition New Product
Shipping From From Overseas (South Korea)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description laneige/innisfree/Perfume/sulwhasoo/Estee Lauder/Lancome/LUNASOL/refa/Orbis/berrisom/Secretkey
BOOKMARK 1 2 3 4 5 6 7

Photo Review (998)

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Customer Review (2,414)

Customer Review board
Rating Feedback Date Written by
Recommend Mar 22, 2019 ani*** (SG SG)
Netural Mar 17, 2019 pan*** (SG SG)
Highly Recommend Mar 16, 2019 joc*** (SG SG)
Highly Recommend Mar 15, 2019 Cra*** (SG SG)
Recommend Feb 27, 2019 Nic*** (SG SG)
Recommend Feb 27, 2019 ser*** (SG SG)
Highly Recommend Feb 12, 2019 koh*** (SG SG)
Highly Recommend Feb 11, 2019 eun*** (SG SG)
Highly Recommend Feb 02, 2019 saa*** (SG SG)
Recommend Jan 19, 2019 mei*** (SG SG)

Item Q&A(115)

Status
Question & Answer
  • Answered
    Question
    cla******* 2019-01-06
    Answer
    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Your tracking number is uploaded :)

    Thank you.

    Regards,
    Secret Key
    Secret Key 2019-01-07
  • Answered
    Question
    ste******* 2018-11-18
    Answer
    Hi,

    When we sent out our products, The weight of the product is put on the packing box.
    The weight of products shipped was 80g.
    (VelVet Tine is (30g*2) 60g)
    Shipping is confirmed to be accurate.

    Could you send me the weight wrritten on the packaging box?

    Secret Key 2018-11-19
    Question
    I threw the paper wrap away. Didn't know I have to keep it. Anyway I have only received 1 of the lipstick this time round . I have ordered quite a few times and the order came right . But not this time sadly to say .
    Answer
    we do not doubt your word.
    we asked to check the weight to you and make sure we had sent out the wrong item.
    We apologize for any inconvenience caused.
    Could we send them again? If you would like to have a refund for it, we will do that for you.
    Question
    Hi ,
    I would prefer a refund. Roughly how long will the refund take so I could keep track of it .

    Thank you.
    Answer
    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south

    We have $16.45 refund for you. (lPartial refund)
    If you can not confirm, please contact the Q10 customer center.


    Thank you.
    Question
    Confirm to refund . But not yet refund into my bank account .
    Answer
    If you can not confirm, please contact the Q10 customer center :)
  • Answered
    Question
    roo******* 2018-07-23
    Answer
    Private Enquiry
    Secret Key 2018-07-24
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    sam******* 2018-07-08
    Answer
    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Vividpink was discontinued.

    Thank you :)

    Secretkey
    Secret Key 2018-07-09
  • Answered
    Question
    Clo******* 2018-01-02
    Answer

    2018-01-02 10:53:42

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    We do not have any stock of sweet glam baby pink now.
    There is no definite arrival schedule.
    We will do our best for these products to be restocked as soon as possible.

    Thank you :)

    Secretkey
    Secret Key 2018-01-02
  • Answered
    Question
    pre******* 2017-12-30
    Answer
    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south
    We do not have any stock of sweet glam baby pink now.
    There is no definite arrival schedule.
    We will do our best for these products to be restocked as soon as possible.

    Thank you :)

    Secretkey
    Secret Key 2018-01-02
    Question
    Thank you for your reply. Hope will restock soon.
    Answer
    Thank you and Happy New Year :)

    Secretkey
  • Answered
    Question
    wle******* 2017-11-28
    Answer
    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south

    Thank you so much for your interests in our products.
    Lipstick is contained on the lipstick box :)

    Please refer that.
    Thank you.

    Secretkey
    Secret Key 2017-11-29
  • Answered
    Question
    yuk******* 2017-11-13
    Answer
    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Pussia Purple was discontinued.

    Thank you :)

    Secretkey.
    Secret Key 2017-11-13
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