Princess Pink
Princess Pink Join Fellow
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POWER MINISHOP RATE 90%
★ Set Promotion! Innisfree My Real Squeeze Mask Sheets Set of 5 or 10
290 items sold
6.8

innisfree★ Set Promotion! Innisfree My Real Squeeze Mask Sheets Set of 5 or 10


Customer who recommended this item
1128
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
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Manufacturer/
Place of origin
innisfree / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Set Promotion! Innisfree My Real Squeeze Mask Sheets Set of 10 or 5
BOOKMARK 1 2 3 4 5 6 7

Photo Review (435)

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Customer Review (1,050)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 21, 2019 swe*** (SG SG)
Highly Recommend Feb 20, 2019 ops*** (SG SG)
Highly Recommend Feb 20, 2019 che*** (SG SG)
Highly Recommend Feb 20, 2019 xin*** (SG SG)
Highly Recommend Feb 17, 2019 fen*** (SG SG)
Highly Recommend Feb 17, 2019 jer*** (SG SG)
Highly Recommend Feb 17, 2019 och*** (SG SG)
Recommend Feb 14, 2019 Sno*** (SG SG)
Highly Recommend Feb 14, 2019 me_*** (SG SG)
Highly Recommend Feb 01, 2019 lik*** (SG SG)

Item Q&A(56)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    tzu******* 2019-02-17
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Princess Pink 2019-02-18
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    mis******* 2019-02-10
    Answer
    Dear customer,
    Our current batches have expiry dates as follows:
    Rose - 2020 July
    Lime - 2020 April
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-02-11
    Question
    Thanks!
    Answer
    Dear customer,
    Thank you for your purchase. Your items have been delivered. Please contact again if you did not receive.
    Best regards,
    Princess Pink Shop
  • Answered
    Question
    lim******* 2019-02-04
    Answer
    Private Enquiry
    Princess Pink 2019-02-05
  • Answered
    Question
    max******* 2018-10-09
    Answer
    Dear customer,
    Attached is picture of ingredients label for one of the mask types. There is fragrance in the list. There is no alcohol in the list.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-10-09
    Question
    Ok, thanks alot
    Answer
    Thank you
  • Answered
    Question
    ric******* 2018-08-30
    Answer
    Private Enquiry
    Princess Pink 2018-08-31
  • Answered
    Question
    Ilh******* 2018-08-08
    Answer
    Dear customer,
    We are a Korea-registered company. Our products are authentic and the same as those sold in retail stores in Korea. Our transactions (purchases as well as sales) are legal and reported to the Korean regulatory authorities.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-08-09
  • Answered
    Question
    mum******* 2018-07-19
    Answer
    Dear customer,
    Unfortunately, your current orders were picked up by Qxpress earlier this morning.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-07-19
  • Answered
    Question
    teo******* 2018-07-19
    Answer
    Dear customer,
    The manufacture dates are in 2017 (August and later). Product manufactured earlier would be different design (It's Real instead of My Real).
    The shelf life is 2 or 3 years. 2 years for Rose, Pomegranate, Lime and Ginseng. 3 years for Bamboo, Oatmeal, Rice, Aloe, Shea Butter, Coconut, Cucumber, Tea Tree, Fig, Acai Berrt, Tomato, Brocolli, Green Tea and Manuka Honey.
    So the expiry dates are in 2019 (August or later) or 2020.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-07-19
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Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597

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