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SG Delivery![1 Day Crazy Deal] 2015 * New Arrival *See-Through Sweater Cardigans Jacket Pull Over Blouse Long T-shirt/Long-sleeved T-shir *MY101


Customer who recommended this item
193 (Based on 239 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-27
How to submit return or exchange from the buyer's end? Seller 2016-04-27
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (84)

Customer Photo Review board
Jan 26, 2016
sta*******
Jan 10, 2016
Aid*******
Dec 17, 2015
jia*******

Highly Recommend Prompt delivery. Good & soft material.

Prompt delivery. Good & soft material.

Model:SG-MY109 | Size|Color:Free-Green(+S$0.90)

+ Add this option
Dec 12, 2015
dap*******
Dec 04, 2015
gkj*******

Customer Review (239)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 24, 2017 Ver*******
Highly Recommend Feb 10, 2017 Yen*******
Recommend Jun 22, 2016 tin*******
Recommend Apr 02, 2016 gab*******
Recommend Feb 27, 2016 wen*******
Recommend Feb 02, 2016 hwa*******
netural Jan 26, 2016 sta*******
Recommend Jan 24, 2016 cas*******
Recommend Jan 19, 2016 ste*******
Recommend Jan 19, 2016 lir*******

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Unanswered
2017-06-26
chr*******
User

Hi, do u have anymore new shipment coming for SG-MY110 design? If yes, when is the shipment coming? I had bought the 1pc black and like to get the rest of colour (white, beige, orange). Thanks& waiting for yr reply soon.

Answered
2016-01-28
Ire*******
User

Dear Seller, i would like to order SG-MY20 SW05, if i make payment today, when can i received?

User

Dear customer, delivery time 2-4 working days, thank you for your support to understand

Answered
2015-07-22
ang*******
User

Hi Seller, I wanted to buy some items from you. But they are from different post. All in i will spend about $40+.
Can you be so kind to waive my shipping? Here are the items which I wish to buy.

L004/Green/XL

FY7/Y09/Free size

SG-MY101/Free size-khaki

Thank you so much for your kind reply.

User

Dear customer, I'm very sorry, freight system Settings. There is no way, thank you

Answered
2015-04-05
jod*******
User

Can you please let me know when MY101 will be restocked and what colour ? Thanks .

User

Dear customer, I'm very sorry, 2-3 working days restocked, thank you

Processing
2015-03-09
lis*******
User

Hi Seller,

This is the third time I wrote email to you for the exchange of MY108 Beige as it was extremely big for me to wear. The 1st email you replied was to ask me to contact you again in March as there is no delivery during Feb Chinese New Year, impossible to make exchange now. So I email you in March again and I got a reply that you are working on my case. However till now, I still yet to receive any news from you.

Please kindly let me know if its possible to exchange MY108 Beige to MY102 Black instead.

I bought MY102 Orange from you before so I think MY102 Black should be able to fit my size. Please let me have your mailing address so that I can mail it back to you. I will also enclosed an envelop at my own expenses for you to mail it back to me. No need to waste money on delivery fees.

Please reply ASAP. Thank you

User

Hi, sorry for delay, we are working on your case. Thank you for your waiting.

Answered
2015-03-02
lis*******
User

Hi Seller,

I wrote to you about the exchange MY108 and got a replied from you to ask me to contact you again in March, after CNY. So hereby I resent the below email to you for exchange:

Out of the 3pcs which I had ordered, MY108 beige was extremely too big and too loose, I am unable to wear it. Although MY108 is slightly more expensive than the rest of model, I'm fine to exchange it to other models which is cheaper.

If possible, please exchange it to MY102 Black. Based on your stock list, I think you should have stock for this.

Please kindly provide me your address and I will mail it back to you. Let me know. Thanks

Cheers
Li Sze

User

Hi, sorry for delay, we are working on your case. Thank you for your waiting.

Answered
2015-02-11
lil*******
User

Is there any instock for MY103? How long will the shipping take? Can it be in time for CNY?

User

Yes, if you make order form the link only tonight , we think it can arrive in time .
http://qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=422184567&popup_yn=Y
Regards

Answered
2015-02-10
blo*******
User

Hi when will the items be shipped?

User

Dear customer , please make new order form the link :http://list.qoo10.sg/item/SG-DELIVERY%EF%BC%81-1-DAY-CRAZY-DEAL-2015/422184567?sellerview=on
The items can arrive in time if you make order tonight because there are stock in SGD , as for the preivous order , If you need it urgently , please apply cancel request .we are not arrange delivery now , the new orders will arrange delivery from 1st March .
Regards

User

Sorry i dont understand why do i have to make a new order? Its not urgent but i just wanna now roughly the shipping date. So if i keep my current order it will be shipped on 1st march or?

User

Yes, if you can wait , we will send out your parcel in March .we afraid you need it urgently .
Regards

User

Okay sure no problem. I will wait till march. Thanks for replying so quickly!

User

We need to thnak you for your patience .

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