CICI`Lin
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MINISHOP RATE 90%
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【SG Delivery】New Arrival |-40 To 20 Degree | Winter collection | Outerwear | Winter Jackets | Sweater | High Quality | MY1-SW10


Customer who recommended this item
8 (Based on 8 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-27
How to submit return or exchange from the buyer's end? Seller 2016-04-27
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Customer Photo Review board
Jun 08, 2016
mad*******
Mar 29, 2016
c_l*******
Dec 16, 2015
mei*******

Customer Review (8)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 08, 2016 mad*******
Recommend Mar 29, 2016 c_l*******
Highly Recommend Jan 08, 2016 lau*******
Highly Recommend Jan 05, 2016 lau*******
Highly Recommend Dec 16, 2015 mei*******
Highly Recommend Dec 09, 2015 hin*******
Recommend Dec 04, 2015 chl*******
Recommend Dec 01, 2015 chl*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-03-26
c_l*******
User

Hi when will new stock for pink or green Colour come in? Can I order first and indicate in memo that I ok to wait for pink or green stock if arriving in 1 week time? Thanks.

User

Dear customer, you can place an order now, thank you

User

I already placed order, number is 167528067. I choose yellow, can change to pink? I wrote in memo. Thanks.

User

Dear customer, please Phone contact 96903977 (Ho Bee Choo), thank you

User

Hi, have drop her an sms l, thanks

User

ok
thanks

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