Please ENSURE that your delivery address (postal code, unit number etc.) is correct before placing the order. If the parcel has been returned to us due to incorrect address provided, the delivery fee to RESEND the parcel WILL BE BORNED BY THE BUYER.
All Parcels will be delivered to your letterbox directly by SingPost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery failed (nobody is at home), the postman will leave a collection slip at your door for collection at your nearest post office. No tracking number is available for normal mail so please be advised that it is AT YOUR OWN RISK. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-7 business days but we had seen minor cases with delay up to 4 weeks.
Thank you for your understanding!