6.0

Lets Mary[SG Local Delivery] ◆ Korean Bottle Tea ◆ Honey Citron Lemon jujube Tea Potion Capsule portion


Customer who recommended this item
1996
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
About Free gift. Seller Feb 22, 2019
About cancellation. Seller Jun 14, 2016
Regarding Singapore Normal mail. Seller Mar 05, 2015
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Manufacturer/
Place of origin
South Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description [SG Local Delivery] ◆ Korean Bottle Tea ◆ Honey Citron Lemon jujub Tea Potion Capsule portion jujube
BOOKMARK 1 2 3 4 5 6 7

Photo Review (935)

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Customer Review (1,555)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 25, 2019 hwe*** (SG SG)
Highly Recommend Apr 25, 2019 cla*** (SG SG)
Highly Recommend Apr 25, 2019 lov*** (SG SG)
Highly Recommend Apr 24, 2019 lyn*** (SG SG)
Highly Recommend Apr 24, 2019 sum*** (SG SG)
Highly Recommend Apr 24, 2019 ham*** (SG SG)
Highly Recommend Apr 23, 2019 aid*** (SG SG)
Highly Recommend Apr 23, 2019 jam*** (SG SG)
Highly Recommend Apr 20, 2019 xiu*** (SG SG)
Highly Recommend Apr 19, 2019 pwo*** (SG SG)

Item Q&A(16)

Status
Question & Answer
  • Notice

    About Free gift.

    Dear Customer,

    Thanks for your support all the times.

    Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than planned date.
    Free gift can be changed any prior notice and it can't be provided sometimes.

    Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.

    Please note this and we seek your understand.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    Regarding Singapore Normal mail.

    Dear Customer,
    Please note that Singpost doesn't provide any tracking service for normal mail.
    So we are not able to compensate any damaged or lost parcel in case of normal mail.

    Please be safe using via courier service. We will do refund or resend in case of courier service.

    Thank you so much! :)
    Lets Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
    Qxpress : +65-6434-8400
    Taqbin : 1800-2255-888

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Lets Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can you deliver on specific timing?

    Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I receive my parcel dispatched Qxpress? Can I ask to deliver on specific time?

    Normally it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. At least you can contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • FAQ

    It's been more than 7 working days since I have placed an order.

    If it's Singpost normal mail we're not able check as it doesn't have tracking number. If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • Answered
    Question
    ten******* 2019-03-21
    Answer
    Thank you for your interests

    It will be restocked around 01st~05th of Apr
    Lets Mary Store 2019-03-21
  • Unanswered
    Question
    jas******* 2019-03-17
  • Answered
    Question
    ire******* 2018-09-04
    Answer
    Thank you for your interests

    It will be restocked around 18th~ 22nd of Sep
    Lets Mary Store 2018-09-04
  • Answered
    Question
    goh******* 2018-05-04
    Answer
    Thank you for your interests

    It will be restocked around end of May
    Lets Mary Store 2018-05-04
  • Answered
    Question
    ang******* 2018-03-12
    Answer
    Thank you for your interests

    It will be restocked around 6th of Apr
    Lets Mary Store 2018-03-12
  • Answered
    Question
    lee******* 2018-03-02
    Answer
    Very sorry for the incovenience

    Logistics said : It was dispatched today
    Actually we don't know why it was delayed
    It will be arrived within 1~6 business days
    And you can track it on Monday

    Sorry again
    And thank you for your understanding

    Lets Mary Store 2018-03-02
  • Answered
    Question
    sue******* 2018-02-22
    Answer
    Thank you for your interests

    Could you send E-mail to us?

    hello.letsmary@gmail.com

    Please indicate your phone number on E-mail.

    My guy will reply via E-mail

    Thank you
    Lets Mary Store 2018-02-23
  • Answered
    Question
    sue******* 2018-02-22
    Answer
    Thank you for your interests

    Could you send E-mail to us?

    hello.letsmary@gmail.com

    Please indicate your phone number on E-mail.

    My guy will reply via E-mail

    Thank you
    Lets Mary Store 2018-02-23
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