MYSHA
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MINISHOP RATE 90%
[SG SELLER] Crepe Jubah Dress BF Friendly Ladies Maxi Muslimah
23 items sold
24.5

[SG SELLER] Crepe Jubah Dress BF Friendly Ladies Maxi Muslimah


Customer who recommended this item
295
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
REFUNDS Seller May 27, 2019
EXCHANGE POLICY Seller May 27, 2019
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (97)

Customer Review (298)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 03, 2019 nae*** (SG SG)
Highly Recommend May 30, 2019 bik*** (SG SG)
Recommend May 14, 2019 soo*** (SG SG)
Highly Recommend Apr 28, 2019 Fad*** (SG SG)
Recommend Feb 28, 2019 sal*** (SG SG)
Highly Recommend Nov 24, 2018 Jul*** (SG SG)
Highly Recommend Nov 24, 2018 qas*** (SG SG)
Highly Recommend Nov 12, 2018 mar*** (SG SG)
Highly Recommend Nov 04, 2018 ash*** (SG SG)
Highly Recommend Oct 21, 2018 raz*** (SG SG)

Item Q&A(53)

Status
Question & Answer
  • Notice

    REFUNDS

    We apologise but we are unable to offer any refunds. Customers may exchange their items if they wish. Kindly note that exchange fees will apply. For more details, please contact us at askmysha@hotmail.com. Please include your order number and request in your message.
    MYSHA
  • Notice

    EXCHANGE POLICY

    We will exchange defective or incorrect items (note: small washable stains, fixable loose threads, minor colour differences and creases are not considered defects). We will also exchange items, though highly NOT encouraged for reasons such as customer ordering the wrong item, item doesn't fit, etc but the customer will have to pay the return shipping charges plus an admin charge of $3 per item returned. If the value of the replacement is lower, there is no refund and the balance cannot be offset against the exchange fees. If the value is higher, a top-up is required. Exchanges must be made within 7 days of receipt and that items must be returned in original, unused condition with original packaging and/or tag.
    In all exchanges, customers are required to first send the original item back to us and as soon as we receive it, we will send the replacement item.
    Please feel free to contact us at askmysha@hotmail.com if you have any questions.
    Thanks for your understanding!
    MYSHA
  • Answered
    Question
    nae******* 2019-05-30
    Answer
    Private Enquiry
    MYSHA 2019-05-30
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    rij******* 2019-05-11
    Answer
    Private Enquiry
    MYSHA 2019-05-12
  • Answered
    Question
    mrs******* 2018-12-21
    Answer
    Private Enquiry
    MYSHA 2018-12-21
  • Answered
    Question
    roz******* 2018-10-15
    Answer
    As'salam sis, thank you for your purchase and glad that you loved the items. For any exchange, there will be an admin fee of $2.50/pc and $5 redelivery charge. You will have to send out the item 1st and upon receiving, then only we will send out the exchange item. Please confirm if you are are agreeable and we will provide the return address. Please cancel the exchange request on Qoo10 cause we are doing here instead. Thank you
    MYSHA 2018-10-16
    Question
    Salam sis...yes im fine to pay the additional charges. Pls let me know the return address. Thank you!

    Btw, u mean to say i hve to cancel the exchange request that i submitted?
    Answer
    Yes sis, please cancel the echange request from the Qoo10 system. The return mailing address is:
    MYSHA (Qoo10)
    Blk 731 Jurong West St 72
    #08-25
    Singapore 640731
    Please update upon mailing out. Do include the payment in the return mail to us.
    Question
    Ok noted sis. U mean I have to include the cash in the return mail? Its possible?
    Question
    Is it possible to transfer the amount to you instead? I dnt think its a good idea to place cash in the mail sis in case it got lost and etc
    Question
    Hi sis...any updates? Pls get bck to me on the above before i proceed to mail it to the return add. Thanks
    Answer
    As'salam sis, so sorry for the slow reply. You can trsf ($2.50 admin fee + $5 redelivery charge) to POSB savings 200-81472-0. Once done, do update accordingly.
    Question
    Salam...i’ve transferred $7.50 to your account as above. I will mail out the package tmr...please exchange & re-deliver the hazirah lace jubah XXL (grey) to my same address asap because i need it for an event. Thanks.
    Question
    Sis...i’ve mailed out to you alr via registered mail. Please let me know once you received it and when you’ve mailed out the exchange item. Kindly do so as soon as you can as my mom needs it for a wedding event. Thanks.

    Address is the same: 93 Jalan Dua, #09-16, S 390093
    Answer
    As'salam sis, we are ready to mail out your item. Kindly confirm exchange item is Hazirah Lace Jubah / Item:3 / Size:XXL?
    We've yet to receive the return item from you.
    Question
    Salam sis...yes correct...i think u should receive it by today hopefully since it’s registered mail. Normally take abt 2 working days...let me know once you’ve mailed out the exchange item. Thank you & apologised for the trouble
    Question
    Hi sis...have you received the package? Just so u know, i need the exchange item soon by nxt week so i’d appreciate if u can respond to me without any further delay. Thanks
    Answer
    As'salam sis, just to update, I have received your returned item and your exchange item has been mailed out. It should reach you latest by Saturday.
    Question
    Jst to let u know that i haven’t received item yet. Can u check the tracking status and let me knw urgently.
    Answer
    As'salam sis, the delivery attempt failed on Saturday. I believed you have received the item yesterday at 6.45pm. Thank you
    Question
    Yes alr received it finally...
    Answer
    Thank you
  • Answered
    Question
    ri.******* 2018-06-29
    Answer
    Private Enquiry
    MYSHA 2018-07-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ili******* 2018-05-21
    Answer
    As'salam sis, thank you for your interest. We are updating stocks and it should be ready by end week. Thank you for your patience and looking forward to your purchases.
    MYSHA 2018-05-21
    Question
    Waalaikumsalam, ill look forward for next week to check coz im looking for red jubah dress for hari raya
    Answer
    Sure will...do keep a look out. But in the new collections, there's no specififc red jubah. Perhaps you can go for something similar..looking forward to your purchase
  • Unanswered
    Question
    ser******* 2018-04-14
    Answer
    As'salam sis, confirm Olivia Mint Dress available in size S and XL as of now. Looking forward to your purchase. Thank you
    MYSHA 2018-04-16
    Question
    okay.. thanks for the reply, noted for the available sizes... will get back to you again. As i will need to purchase 2 pieces. Thank you
    Answer
    thank you
    Question
    Hi babe, can I check do you still have the Olivia Mint Dress Size S & XL available?
    Answer
    HI dear, yes Olivia Mint size S & XL are available. The cut off day for order to be delivered before Raya is this Friday, 8Jun18. Do order fast yah...thank you
    Question
    Hi babe.. thanks for your reply. Okay I had purchased the dresses for you already. Hope to receive your dresses soon. Thank you :)
  • Answered
    Question
    sai******* 2018-03-08
    Answer
    As'salam sis, sorry for the late reply. Thank you for your query. After jubah sizes comes in size S to XXL only.
    MYSHA 2018-03-13
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Policy & Notice
How to Return/Exchange