Prestigious Galleria
Prestigious Galleria Join Fellow
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SG Seller★Men/Women Backpack★Outdoor Mountaineering★Travel★Hiking★Sports★Work★School★BAG

Customer who recommended this item
Customer Satisfaction Score
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 90%/100%


Subject Register Date
Click "Follow" to follow us and enjoy exclusive offers!!! Seller Aug 22, 2017
Important notes to enjoy Free Qxpress Shipping Seller Aug 22, 2017
How to submit return or exchange from the buyer's end? Seller Aug 22, 2017
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description SG Seller★Men/Women Backpack★Outdoor Mountaineering★Travel★Hiking★Sports★Work★School★BAG
BOOKMARK 1 2 3 4 5 6 7

Photo Review (31)

Customer Review (58)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 05, 2018 bur***
Highly Recommend Nov 13, 2018 fad***
Highly Recommend Nov 11, 2018 ram***
Highly Recommend Nov 10, 2018 sph***
Highly Recommend Nov 07, 2018 mis***
Highly Recommend Oct 30, 2018 ng_***
Highly Recommend Oct 30, 2018 smo***
Recommend Oct 23, 2018 cin***
Netural Oct 21, 2018 peh***
Highly Recommend Sep 10, 2018 gsl***

Item Q&A(7)

Question & Answer
  • Notice

    Click "Follow" to follow us and enjoy exclusive offers!!!

    We are offering various shop coupons for our valued customers. Please kindly click on "follow" to follow our shop to enjoy these exclusive offers. Exclusive offers are only for Prestigious Galleria followers
    Prestigious Galleria
  • Notice

    Important notes to enjoy Free Qxpress Shipping

    We offer free Qxpress if you purchase over $35 items in our shop. In order to enjoy this promotion, important things to take note and follow:

    - All items must be under the same cart number
    - All purchases must chose “Qxpress" as your shipping method, if not system will not be able to waive the shipping fee for you.

    Prestigious Galleria
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.

    Prestigious Galleria
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

    Prestigious Galleria
  • Notice

    Delivery terms and condition

    Delivery will be made by Qxpress. Qxpress will be responsible for any damages to the item during transit.
    You may reach Qxpress at

    Pls refer to the updated tracking information
    for the parcel delivery details. ORDERS made after 3pm Friday would be process on SAT/MON hence delivery
    would be TUES/WED. customer center: 6434-8400 (Mon~Fri 9am~5pm), email:
    Qxpress tracking web page:
    Prestigious Galleria
  • Notice

    Refunds & Returns Policy 3

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

    Customers may come down to 711 Pasir Ris S(510711) to exchange your item in ORIGINAL PACKAGING WITHIN 7 DAYS FROM DATE OF PURCHASE.

    Customers are required to:

    -sms/whatsapp seller before coming down
    -Bring along Warranty card(If applicable)
    -Bring along Item in ORIGINAL PACKAGING
    Prestigious Galleria
  • Notice

    Refunds & Returns Policy 2

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Prestigious Galleria
  • Notice

    Refunds & Returns Policy 1

    If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 7 days we will not entertain any exchange requests.

    To be eligible for exchanges:
    1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    2. All shipping fee will be incurred from buyer's end.
    3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.
    4. New item will be shipped out upon verification of return and receipt of top up postage fees.
    Prestigious Galleria
  • Answered
    jud******* 2018-12-15
    Hi, it’s sold out, sorry we won’t restock anymore backpack once it sold out. Thanks.
    Prestigious Galleria 2018-12-15
  • Answered
    sha******* 2018-12-08
    Made from Oxford Polyester Material

    Weight 900g

    Its may be ok to wash inside washing machine. Turn the backpack inside out & put the backpack inside a laundry bag.
    Prestigious Galleria 2018-12-08
  • Answered
    osc******* 2018-10-29
    Hi, we won’t re-stock anymore bags. Thanks.
    Prestigious Galleria 2018-10-29
  • Answered
    dol******* 2018-10-20
    Hi, if you order on saturday or sunday, Qexpress will pick up the parcel on monday & delivered to you on tuesday. Thanks.
    Prestigious Galleria 2018-10-20
    Ok thanks need it urgently
    Ok thanks
  • Answered
    chl******* 2018-06-04
    Hi, what is your order number?
    Prestigious Galleria 2018-06-04
    Order no. 259178035. Thanks.
    Hi, we will re-send you the correct bag soon.
    We will update the tracking number here asap.
    Sorry for any inconvenience caused.
    Do I hv to pass you back the Grey bag? Pls advise what should I do. If I need to pay to return the Grey bag I would rather keep the Grey one than getting the Orange one. Thanks seller very much for your prompt response.
    You can keep it.

    Your tracking number: C252053SGSG

    You can track here:
    Thank you seller. Appreciate it.
    Ok np
  • Answered
    ela******* 2018-01-28

    Either tuesday or wednesday.

    Prestigious Galleria 2018-01-28
  • Answered
    ian******* 2017-10-28
    Hi, type 3 is 60L.
    I'm sorry that we don't have a physical store.
    If you order today, Qexpress will pick up on monday & delivered it to you on tuesday or wednesday at the latest.


    Thank you.
    (Oct 30, 2017 19:23)
    Prestigious Galleria 2017-10-28
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Policy & Notice
How to Return/Exchange