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 Loving House.sg
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SG STOCK! Sofa Cover/Sofa Protector/ Waterproof Pet Kids Mat Recliner Massage Chair Cover
152 items sold
11.8

SG STOCK! Sofa Cover/Sofa Protector/ Waterproof Pet Kids Mat Recliner Massage Chair Cover


Customer who recommended this item
357
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy (3) Seller Mar 23, 2018
Return& Exchange Policy (2) Seller Mar 23, 2018
Return& Exchange Policy (1) Seller Mar 23, 2018
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (151)

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Customer Review (283)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 20, 2019 Bha*** (SG SG)
Highly Recommend Feb 20, 2019 jyo*** (SG SG)
Recommend Feb 18, 2019 sok*** (SG SG)
Highly Recommend Feb 18, 2019 and*** (SG SG)
Highly Recommend Feb 16, 2019 mk_*** (SG SG)
Highly Recommend Feb 13, 2019 ohu*** (SG SG)
Highly Recommend Feb 08, 2019 car*** (SG SG)
Highly Recommend Feb 08, 2019 dur*** (SG SG)
Highly Recommend Feb 02, 2019 app*** (SG SG)
Highly Recommend Feb 01, 2019 den*** (SG SG)

Item Q&A(70)

Status
Question & Answer
  • Notice

    Return & Exchange Policy (3)

    Non-receipt Claim issue (Did not receive the item )
    For register mail( can be tracking item),If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. For normal mail, please see our FAQ, file for "Non-receipt Claim after 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shipping fee will be incurred on seller end.
    However,If item is not received because of buyer fills in the wrong receive address, we will not be refund.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    Loving House.sg
  • Notice

    Return& Exchange Policy (2)

    About the quality
    If there is any quality problem after receive the goods,please upload defective item photos to us within 7 days, after which we will be regarded as the goods have no quality problem. Please return the defective goods to us and upload return picture via Qpost once shipping out.The shipping fees will be paid by us also. We will give buyers replacement as soon as possible at the same time.(please don't proceed to exchange statute as this will delay resend to buyer, any problem please notice us via Qpost first,we will resend defective item soon) .
    About shortage or wrong item received
    please provide us picture of the item contents within the parcel package and the parcel package with the delivery information. After our confirmation, we will resend to buyer.
    Loving House.sg
  • Notice

    Return& Exchange Policy (1)

    We provide 7 days return & exchange service. Any return and exchange of item will be applicable within 7 days upon receiving of the item.


    About change of mind from buyer's end
    please send item back to us first. after received the return or exchange item remain in their intact condition( unused with their original tags/labels attached, un-damaged),we will partial refund or exchange for buyer. Buyer will need to bear the postage fee if simple change of mind.


    Defective and misdelivered item
    We will bear the responsibility of defective and misdelivered item within 7 days.
    Loving House.sg
  • Notice

    Return & Exchange Policy (3)

    Non-receipt Claim issue (Did not receive the item )
    For register mail( can be tracking item),If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. For normal mail, please see our FAQ, file for "Non-receipt Claim after 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shipping fee will be incurred on seller end.
    However,If item is not received because of buyer fills in the wrong receive address, we will not be refund.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    Loving House.sg
  • Notice

    About parcel lost during shipping

    If buyer choose Singpost normal mail but parcel lost during shipping.Buyer has to provide us a picture for address prove (any bill,letter that has buyer's name and address).
    We are considering buyer gave address wrongly if do not provide us picture. We are not responsible for lost parcel.

    If buyer put wrong address and caused parcel lost during shipping , seller is not responsible for any lost.Thank you!
    Loving House.sg
  • Notice

    Return & Exchange Policy (3)

    Non-receipt Claim issue (Did not receive the item )
    For register mail( can be tracking item),If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. For normal mail, please see our FAQ, file for "Non-receipt Claim after 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shipping fee will be incurred on seller end.
    However,If item is not received because of buyer fills in the wrong receive address, we will not be refund.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    Loving House.sg
  • Notice

    Return& Exchange Policy (2)

    About the quality
    If there is any quality problem after receive the goods,please upload defective item photos to us within 7 days, after which we will be regarded as the goods have no quality problem. Please return the defective goods to us and upload return picture via Qpost once shipping out.The shipping fees will be paid by us also. We will give buyers replacement as soon as possible at the same time.(please don't proceed to exchange statute as this will delay resend to buyer, any problem please notice us via Qpost first,we will resend defective item soon) .
    About shortage or wrong item received
    please provide us picture of the item contents within the parcel package and the parcel package with the delivery information. After our confirmation, we will resend to buyer.
    Loving House.sg
  • Notice

    Return& Exchange Policy (1)

    We provide 7 days return & exchange service. Any return and exchange of item will be applicable within 7 days upon receiving of the item.


    About change of mind from buyer's end
    please send item back to us first. after received the return or exchange item remain in their intact condition( unused with their original tags/labels attached, un-damaged),we will partial refund or exchange for buyer. Buyer will need to bear the postage fee if simple change of mind.


    Defective and misdelivered item
    We will bear the responsibility of defective and misdelivered item within 7 days.
    Loving House.sg
  • Unanswered
    Question
    jas******* 2019-02-21
  • Answered
    Question
    jud******* 2019-02-04
    Answer
    Dear buyer, I am opening always. Only 2 days holiday during CNY. You can place order now.
    Thanks!
    Loving House.sg 2019-02-07
    Question
    Hi I have placed my order 289722415. I have ordered black type A 2 seater .. my is a L shaper sofa and I only need to cover my 2 seater side , is ok rt ? Thanks thanks . Can u try to ship out faster abit ? Thanks thanks
    Answer
    Dear buyer, yes. can. You cover is deliveing to you by tomorrow.
    Question
    Yes yes .. Thk you soo much for the prompted shipping..
    Answer
    you are welcome!
  • Answered
    Question
    pam******* 2019-01-31
    Answer
    yes, Suitable
    Loving House.sg 2019-01-31
  • Answered
    Question
    eri******* 2019-01-30
    Answer
    Dear buyer, you didn't return all to me. There are 2 black tubes what are using to fix sofa protector. But i never recieve them. Pls send them back to me. I will refund you once i received them. Thank you!
    Loving House.sg 2019-01-30
    Question
    Can I have ur address? I sent over
    Answer
    Yea. 10D. HOUGANG ST 11 #02-52, THE MINTON ,S534076
  • Answered
    Question
    kat******* 2019-01-21
    Answer
    Private Enquiry
    Loving House.sg 2019-01-22
  • Answered
    Question
    car******* 2019-01-21
    Answer
    Dear buyer,yes .can
    Loving House.sg 2019-01-22
  • Answered
    Question
    ang******* 2019-01-16
    Answer
    Dear buyer, Type C only 1 measurement. Type A, B C measurements are differnt for 2 seater and 3 seater.
    145cm is cushion's length or one side to other side ?
    attached size for type C.
    Loving House.sg 2019-01-17
    Question
    My sofa is 180cm from point A to Point A.
    Which type would you recommend?
    Thank you.
    Answer
    Dear buyer, Can i know A TO A is followed attach picture?
    Because the sofa cover and sofa protector's measurements are different.
  • Answered
    Question
    ash******* 2019-01-16
    Question
    Attached.
    Question
    Attached
    Answer
    Dear buyer, type A is darker grey. We have attached real shoot on web.
    Loving House.sg 2019-01-17
    Question
    Type B the waterproof type, is the grey light or medium or dark shade?
    Answer
    Type B is light grey
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Policy & Notice
How to Return/Exchange