1) Normal Postage (Delivery time: 5-10 working days)
- All order(s) is typically processed the next working day after payment.
- Orders placed on Friday, weekends or eve public holidays would processed on the next working day.
- We are not liable for any lost parcels.
2) Qxpress (Delivery time: 1-3 working days)
- This service provides tracking number which is will be updated in the system by Qoo10. You may track the location of the item through Qxpress. In any case if you do not receive your order after 4 business days, you may email Qxpress for more information at email@example.com. Please provide them with your order number.