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POWER MINISHOP RATE 90%
50.44

Shopsmart*APPLY Qoo10 COUPON*Aluminium Alloy Frame Luggage/Zipless Suit Case/TSA Lock/20 26 29 Inch

Group Buy Pricehelp
US$197.57 US$50.44
Deal is ON!100%
Purchased449 Purchased
Time left

Customer who recommended this item
1060
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.(Shopsmart2012@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (475)

Customer Review (961)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 15, 2019 ken*** (SG SG)
Highly Recommend Sep 15, 2019 ade*** (SG SG)
Highly Recommend Sep 11, 2019 art*** (SG SG)
Highly Recommend Sep 10, 2019 xbi*** (SG SG)
Highly Recommend Sep 10, 2019 xbi*** (SG SG)
Highly Recommend Sep 03, 2019 jjh*** (SG SG)
Not Recommend Sep 02, 2019 pat*** (SG SG)
Highly Recommend Sep 02, 2019 jas*** (SG SG)
Highly Recommend Aug 28, 2019 jon*** (SG SG)
Highly Recommend Aug 25, 2019 cyp*** (SG SG)

Item Q&A(90)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    Shop Smart
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shop Smart
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    Shop Smart
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    Shop Smart
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox.
    2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html
    Qxpress Tel. No.: 6661-9100
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    Shop Smart
  • Notice

    Why choose ShopSmart?

    1) We offer value-for-money deals. Feel free to compare prices.
    2) We ship your item fast. Same-day to next-day shipping.
    3) We have ready stock in Singapore.
    4) Bulk orders available. Pls email to enquire.
    5) We provide fast turnaround for returned and exchanged items.
    6) We accept self-collection of items at our Office, pls email to enquire.
    7) We accept direct exchanges of defective items at our Office, pls email for more details.
    8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping.
    9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more!
    10) We have no purchase limit qty (as long as stock is available)

    Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
    Shop Smart
  • FAQ

    Why choose ShopSmart?

    1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
    Shop Smart
  • FAQ

    Shipping & Delivery

    Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    Shop Smart
  • Answered
    Question
    ong******* 2019-07-27
    Answer
    Hi,

    Yes. Can.
    Office Address
    Northstar@Amk
    7030 Ang Mo Kio Avenue 5
    Unit #09-68
    Singapore 569880

    Operating hours:
    Monday to Friday
    12pm to 5pm

    Please message David at 98283186 one day in advance before coming down. Thank you.
    Shop Smart 2019-07-27
  • Answered
    Question
    kai******* 2019-07-12
    Answer
    Hi,

    20” can fit into 29”. Other size cannot. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2019-07-12
  • Answered
    Question
    win******* 2019-06-25
    Answer
    Hi,

    We are on holiday. Luggage will ship out after July 8. Think can reach you July 9.
    Shop Smart 2019-06-25
  • Answered
    Question
    viv******* 2019-06-16
    Answer
    Private Enquiry
    Shop Smart 2019-06-16
  • Answered
    Question
    dec******* 2019-05-30
    Answer
    Hi,
    If you order today. Sat or coming Monday can reach you. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2019-05-30
  • Answered
    Question
    cel******* 2019-03-12
    Answer
    Hi,

    May I know your order number?
    Shop Smart 2019-03-12
  • Answered
    Question
    Kxn******* 2019-03-02
    Answer
    Hi,

    20 Handle is 2 adjust level. 150-190 adult no problem. The height is including the wheel not including the handle. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2019-03-02
  • Answered
    Question
    s-c******* 2019-03-02
    Answer
    Hi,

    What Size and color you are looking for?

    Regards.
    ShopSmart
    Shop Smart 2019-03-02
    Question
    26inch, rose gold
    Answer
    Hi,

    Yes. 26 inch rose gold is in stock. You can process order now. Tuesday can reach you. Thanks!

    Regards,
    ShopSmart
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Policy & Notice
How to Return/Exchange