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POWER MINISHOP RATE 90%
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Shopsmart*BUY 1 FREE 1* Big Size and Mini Size Bag in Bag Organizer for your different size of Tote Bag


Customer who recommended this item
735
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.(ShopSmart2012@hotmail.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Local Delivery *13 Colours Good Quality* Standard n Mini Size Bag in Bag Organizer|Multi Purpose Pouch Bag|Travel Essentials
BOOKMARK 1 2 3 4 5 6 7

Photo Review (244)

Customer Review (697)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 29, 2019 yvo*** (SG SG)
Highly Recommend Sep 28, 2019 bbj*** (SG SG)
Highly Recommend Sep 26, 2019 mei*** (SG SG)
Highly Recommend Sep 26, 2019 ame*** (SG SG)
Highly Recommend Sep 23, 2019 83r*** (SG SG)
Highly Recommend Sep 19, 2019 lit*** (SG SG)
Highly Recommend Sep 10, 2019 mer*** (SG SG)
Recommend Sep 05, 2019 lim*** (SG SG)
Highly Recommend Sep 04, 2019 lyn*** (SG SG)
Highly Recommend Sep 02, 2019 chu*** (SG SG)

Item Q&A(17)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    Shop Smart
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shop Smart
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    Shop Smart
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    Shop Smart
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox.
    2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html
    Qxpress Tel. No.: 6661-9100
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    Shop Smart
  • Notice

    Why choose ShopSmart?

    1) We offer value-for-money deals. Feel free to compare prices.
    2) We ship your item fast. Same-day to next-day shipping.
    3) We have ready stock in Singapore.
    4) Bulk orders available. Pls email to enquire.
    5) We provide fast turnaround for returned and exchanged items.
    6) We accept self-collection of items at our Office, pls email to enquire.
    7) We accept direct exchanges of defective items at our Office, pls email for more details.
    8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping.
    9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more!
    10) We have no purchase limit qty (as long as stock is available)

    Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
    Shop Smart
  • FAQ

    Why choose ShopSmart?

    1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
    Shop Smart
  • FAQ

    Shipping & Delivery

    Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    Shop Smart
  • Answered
    Question
    nor******* 2019-07-07
    Answer
    Hi,

    We will start to ship orders from July 8, thanks!
    Shop Smart 2019-07-07
  • Answered
    Question
    kit******* 2019-04-21
    Answer
    Private Enquiry
    Shop Smart 2019-04-21
  • Answered
    Question
    col******* 2018-10-18
    Answer
    Private Enquiry
    Shop Smart 2018-10-18
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ang******* 2016-08-27
    Answer
    Sorry these were clearance sale items. We will not be re-stocking anymore. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2016-08-29
  • Answered
    Question
    pea******* 2016-07-01
    Answer
    Sorry this is a clearance item. We won't be restocking anymore. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2016-07-05
  • Answered
    Question
    cat******* 2015-06-05
    Answer
    Hi,

    Please drop us an email at ShopSmart2012@hotmail.com for self collection details. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2015-06-06
  • Answered
    Question
    jen******* 2014-09-29
    Answer
    Hi,

    Please drop us an email at ShopSmart2012@hotmail.com for self collection details. We will follow up from there. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2014-09-29
    Question
    Hello,

    I am emailing you again for an urgent order to reach Spore address by this week, latest Fri morning.
    Order is 30 X mini BIB as gifts to employees.

    Please quote including P&P. Alternatively please provide your collection address.

    Thanks
    Answer
    Hi,

    We will get back to you shortly. Please check your email. Thanks!

    Regards,
    ShopSmart
  • Answered
    Question
    ver******* 2014-06-18
    Answer
    Dear customer.



    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment.

    Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.


    Hi,

    Please drop us an email for self-collection details. We will follow up from there. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2014-06-19
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