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ShopsmartCLEARANCE SALE**Thick Elastic Luggage Cover/Left and Right Opening/Luggage Protector


Customer who recommended this item
326
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.(Shopsmart2012@hotmail.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (155)

Customer Review (236)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 17, 2019 sta*** (SG SG)
Highly Recommend Oct 08, 2019 leo*** (SG SG)
Highly Recommend Oct 02, 2019 cla*** (SG SG)
Highly Recommend Sep 27, 2019 lsh*** (SG SG)
Highly Recommend Sep 22, 2019 ngh*** (SG SG)
Highly Recommend Sep 18, 2019 red*** (SG SG)
Highly Recommend Sep 17, 2019 Amy*** (SG SG)
Highly Recommend Sep 13, 2019 eri*** (SG SG)
Highly Recommend Sep 12, 2019 jks*** (SG SG)
Highly Recommend Sep 09, 2019 Ali*** (SG SG)

Item Q&A(12)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    Shop Smart
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shop Smart
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    Shop Smart
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    Shop Smart
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox.
    2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html
    Qxpress Tel. No.: 6661-9100
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    Shop Smart
  • Notice

    Why choose ShopSmart?

    1) We offer value-for-money deals. Feel free to compare prices.
    2) We ship your item fast. Same-day to next-day shipping.
    3) We have ready stock in Singapore.
    4) Bulk orders available. Pls email to enquire.
    5) We provide fast turnaround for returned and exchanged items.
    6) We accept self-collection of items at our Office, pls email to enquire.
    7) We accept direct exchanges of defective items at our Office, pls email for more details.
    8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping.
    9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more!
    10) We have no purchase limit qty (as long as stock is available)

    Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
    Shop Smart
  • FAQ

    Why choose ShopSmart?

    1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
    Shop Smart
  • FAQ

    Shipping & Delivery

    Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    Shop Smart
  • Answered
    Question
    nur******* 2019-08-14
    Answer
    Hi,

    Yes, 3D design come with both side opening.Thanks!

    Regards,
    ShoPSmart
    Shop Smart 2019-08-14
  • Answered
    Question
    gdm******* 2018-11-15
    Answer
    Hi,

    Almost every design have zip at base.
    Shop Smart 2018-11-15
  • Answered
    Question
    BAG******* 2018-06-20
    Answer
    Hi,

    Winter design with buckle + Zipper at base.

    Regards,
    ShopSmart
    Shop Smart 2018-06-21
  • Unanswered
    Question
    pat******* 2018-05-04
  • Answered
    Question
    far******* 2018-04-18
    Answer
    Musica size M is available. You can proceed to order. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2018-04-25
  • Answered
    Question
    men******* 2018-03-27
    Answer
    Private Enquiry
    Shop Smart 2018-03-27
  • Answered
    Question
    joy******* 2018-02-01
    Answer
    Delivery takes 2 to 3 working days. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2018-02-06
  • Answered
    Question
    amy******* 2018-01-23
    Question
    Dear Seller,
    I like to purchase a 24in Thick Elastic Luggage Cover, can i purchase and collect on the shop smart? I'm leaving Singapore 26/01/2018 evening.
    Answer
    Hi,

    Please kindly drop us an email at ShopSmart2012@hotmail.com for self collection details. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2018-01-24
    Question
    Dear seller, how to purchase? Purchase online collect on the shop smart? or Purchase on the spot?
    Answer
    Email replied. Thanks!

    Regards,
    ShopSmart
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Policy & Notice
How to Return/Exchange