BeautyMart
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GOOD MINISHOP RATE 90%
[6x25 sheets] Simple Facial Cleansing Wipes 4 Types
69 items sold
14.90

[6x25 sheets] Simple Facial Cleansing Wipes 4 Types

See all SIMPLE items

Customer who recommended this item
900
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
UK Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (434)

Customer Review (806)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 12, 2018 ljx***
Highly Recommend Nov 11, 2018 Jac***
Highly Recommend Nov 11, 2018 clo***
Highly Recommend Nov 11, 2018 mar***
Highly Recommend Nov 08, 2018 Sta***
Highly Recommend Nov 07, 2018 poo***
Highly Recommend Nov 04, 2018 ken***
Highly Recommend Nov 04, 2018 ade***
Highly Recommend Nov 02, 2018 yua***
Highly Recommend Oct 31, 2018 can***

Item Q&A(73)

Status
Question & Answer
  • Answered
    Question
    hwe******* 2018-11-13
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. We regret to inform you that the item is currently not available due to overwhelming orders for 11.11 sale. We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue as we are trying our best to resolve it.
    BeautyMart 2018-11-13
  • Answered
    Question
    vir******* 2018-11-11
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. New shipment for Spotless Skin Quick Fix Facial Wipes has arrived. You can place your order now. Thank you for your kind understanding and we sincerely apologize for the inconvenience caused.
    BeautyMart 2018-11-12
  • Answered
    Question
    ljx******* 2018-11-04
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. New stock for Spotless Quick Fix has arrived. You can place your order now. Thank you for your kind understanding.
    BeautyMart 2018-11-05
  • Answered
    Question
    tan******* 2018-11-02
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. The stock for Simple cleansing wipes has arrived. You can place your order now. Thank you for your kind understanding.
    BeautyMart 2018-11-05
    Question
    There is still no simple facial cleansing wipes.
    Answer
    Dear Valued Customer, the operation team has updated the listing and you can place your order now. Thank you for your kind understanding.
  • Answered
    Question
    pur******* 2018-10-26
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. Please provide us your order number so that we can report to thr in charge person. We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue.
    BeautyMart 2018-10-26
    Question
    The item code no is 543544081. This is the only no I have.
    Question
    Pls update me asap. Tx.
    Question
    Hello! What is the status of this enquiry? Pls update me asap. Tx
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. We have checked that we did not receive your order 543544081. Is it possible that you buy from different seller? We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue.
    Question
    Pls check order no from 241621408-241621413. Pls see attached picture.
    Question
    Another screenshot.
    Question
    Another one
    Answer
    Dear Valued Customer, all our stock is new and fresh. We have checked from the system that your order is made early this year. After discussion with the in charge person, we regret to inform you that we are unable to do an exchange for you. As item can only exchange within 7 days from the date of purchase.We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue as we are trying our best to resolve it.
    Question
    As far as I am concerned, I have wasted good money on lousy dry wipes. I don't believe that Simple wipes are so bone dry. The issue is resolved for you, not for me. I will reconsider very carefully next time before I buy anything from you. I am extremely disappointed and unhappy with your response.
    Answer
    Dear Valued Customer, we have never received any complaints about dry wipes because all our products are newly fresh restocked. Once again, we would like to sincerely apologize for the inconvenience caused and thank you for your kind understanding!
  • Answered
    Question
    rac******* 2018-10-24
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue. Age Resisting is out of stock now. However, we can change them to Spotless Quick Fix / Clear Skin Oil Balancing/ Facial Cleansing if you prefer. Thank you for your kind understanding.
    BeautyMart 2018-10-25
    Question
    I think it is a courtesy to inform your customers when it is out of stocks instead of making them waited so long and after asking then told them the stock is unavailable.I should get the Spotless Quick Fix instead, I have been wasting too much time on waiting.
    When would I be able to get my wipes?
    Answer
    Dear Valued Customer, we sincerely apologize for the delay due to overwhelming orders. We noted your request and we will ship out your item as soon as possible. We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue.
  • Answered
    Question
    tan******* 2018-10-19
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue. Age Resisting is out of stock now. However, we can change them to Spotless Quick Fix / Clear Skin Oil Balancing/ Facial Cleansing if you prefer. Thank you for your kind understanding.
    BeautyMart 2018-10-22
    Question
    Hi BeautyMart,

    Why out of stock is only mentioned now when I asked the status of my order item?
    Why out of stock you still put up for sales?
    When will the stock in?
    When can you delivered them earliest?
    Answer
    Dear Valued Customer,

    We are sorry for the late response due to overwhelming orders. We are sorry to inform you that we will not restock for Age Resisting. Please indicate the change and we will ship out your item as soon as possible. We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue.
    Question
    Hi Seller,

    What a disappointment and liar of you!!!

    Since you are selling the product, taking orders from customers and now you said you will NOT restock the product.

    I will NOT exchange for anything which I NOT keen to buy at all.

    Please refund the money to me IMMEDIATE WITHOUT ANY DELAY AND EXCUSES!!!!
    Answer
    Dear Valued Customer, we will cancel your order and proceed refund to you via Qoo10. Thank you for your kind understanding and we are sorry for the inconvenience caused.
  • Answered
    Question
    fam******* 2018-10-18
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue . Age Resisting is out of stock now. However, we can change them to Spotless Quick Fix / Clear Skin Oil Balancing/ Facial Cleansing if you prefer. Thank you for your kind understanding.

    BeautyMart 2018-10-19
    Question
    So it has more been sent out? Status showed on delivery???? Change to clear skin oil balancing then. Please send out quickly.
    Answer
    Dear Valued Customer,

    Thank you for contacting our Customer Support. We are delighted to be at your service and will work towards resolving your issues. The delivery status is automatically updated by Qoo10. We will make the change and ship out your item as soon as possible. We sincerely apologize for the inconvenience caused and hoped for your understanding regarding this issue.
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Address
OXLEY BIZHUB 73 UBI ROAD 1 #10-49

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Policy & Notice
How to Return/Exchange