Singapore Post Limited
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POWER MINISHOP RATE 90%
[SINGPOST] SmartPac is a pre-paid postal service for domestic delivery.
1498 items sold
40.00

[SINGPOST] SmartPac is a pre-paid postal service for domestic delivery.

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Customer who recommended this item
8394 (Based on 9017 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Delivery of Stocks via registered mail within 3-5 working days. Cut-off timing for processing of daily orders is set at 2pm. New orders submitted after 2pm will be processed the following work day.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4,282)

Customer Photo Review board

Highly Recommend fast shipping and nice packaging, tks

fast shipping and nice packaging, tks

Size:10 x MINI ENVELOPES (up to 600g) | Bubblewrap:NO(-S$8)

+ Add this option
Jan 22, 2018
kto*******

Highly Recommend fast shipping and nice packaging, tks

fast shipping and nice packaging, tks

Size:10 x MINI ENVELOPES (up to 600g) | Bubblewrap:NO(-S$8)

+ Add this option
Jan 22, 2018
kto*******

Highly Recommend Good and fast delivery.

Good and fast delivery.

Size:10 x LITE ENVELOPES (up to 1kg) | Bubblewrap:YES(+S$1)

+ Add this option
Jan 21, 2018
use*******

Highly Recommend Good and fast delivery.

Good and fast delivery.

Size:10 x LITE ENVELOPES (up to 1kg) | Bubblewrap:YES(+S$1)

+ Add this option
Jan 21, 2018
use*******

Highly Recommend Received on time

Happy with purchase. Waiting for promotion

Size:10 x MINI ENVELOPES (up to 600g) | Bubblewrap:NO(-S$8)

+ Add this option
Jan 21, 2018
vin*******

Customer Review (9,017)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 22, 2018 kto*******
Highly Recommend Jan 22, 2018 kto*******
Highly Recommend Jan 21, 2018 use*******
Highly Recommend Jan 21, 2018 use*******
Highly Recommend Jan 21, 2018 vin*******
Highly Recommend Jan 21, 2018 khi*******
Highly Recommend Jan 21, 2018 khi*******
Highly Recommend Jan 21, 2018 2nu*******
Highly Recommend Jan 21, 2018 inf*******
Recommend Jan 21, 2018 the*******

Item Q&A(404)

Status
Question & Answer
Date
Member
Unanswered
2018-01-21
jol*******
User

Order number: 115392893 was not delivered as it was returned to the sender. Was expecting for a redelivery for a long time but there wasn't any. Could you please advice?
Tracking number: RC257546575SG

Thanks.

Unanswered
2018-01-21
dk_*******
User

243796785

Item has not been delivered .
Please reassign delivery

Answered
2018-01-08
glo*******
User

Hi will the promotion in shop be available online ?

User

Dear Sir/Madam
Thank you for your interest.
For Qoo10, we do not have such promotion yet.

Answered
2017-12-30
ema*******
User

hello,

I think reading from your buyer feedback, SIngPost must hv mixed up all the orders sent,

Please chk my order no. 240773594 what is the status as I did not received it but tracking no. RC257549016SG u assigned with status shown delivered on 27-Dec-2017

Please get back to me whereabout of my item ASAP...

regards,

Hi,
Pls close this case as SingPost has finally realised the wrong tracking no. issued on this order and deliver the item to me today (30-Dec-2017) .

thanks.

User

Dear Sir, we will proceed to close the case as advised on 30/12 that item has been delivered.

Answered
2017-12-29
koh*******
User

hi,
I did not receive my order even though it was stated in your tracking no. RC257549033SG that it has been delivered on 27-Dec-2017 ,

My order no. 240773792

I think SingPost must have messed up all the SMARTPAC orders . Pls deliver my item to me as soon as possible.

thank you.

received my order today 30-Dec-2017 despite the wrong tracking no. given in your order no. reference, u can close this case now

User

Dear Sir, we will proceed to close the case as advised on 30/12 that item has been delivered.

Answered
2017-12-29
fas*******
User

Refer to my order - Cart no. : 115719282. Based on the tracking info below, the mail was delivered to Clementi and collected on 28 Dec 2017. However, this is not my address and I have not receive any delivery note for collection neither collect the mail. Are you deliver to the wrong address or updated the wrong tracking no. ???? Pls check and get back to me within 3 working days before I submitted this issue to IDA.


Tracking No.
Status
Posting Date
Status Date
RC257549170SG
Item collected at (CLEMENTI CENTRAL POST OFFICE)
27/12/2017
28/12/2017
Date Short Description
28/12/2017
Item collected at (CLEMENTI CENTRAL POST OFFICE)
28/12/2017
Ready for collection at (CLEMENTI CENTRAL POST OFFICE)
27/12/2017
In transit to (CLEMENTI CENTRAL POST OFFICE)
27/12/2017
Delivery unsuccessful, Delivery Advice issued
27/12/2017
Delivery in progress (DBCMD)

User

Dear Sir/Madam
Thank you for your enquiry of 29 December 2017.
As spoken, we are currently investigating this matter.
We will update you once we receive the correct tracking number for your item.

User

I Still not receive the mail. Obviously, you have not send out my order but updated the wrong tracking no in my order. Ps make sure you send my order asap. I will ask for full refund if I still not receive the mail by this week.

Dear Sir,
I just received the registered mail and the tracking no. is RC257549603SG

User

Dear Sir/Madam
Thank you for accepting our call. As spoken, we will proceed to close the case.

Answered
2017-12-19
vin*******
User

Hi Singpost, any SmartPac promo coming?
Time to spread the festive joy and happiness alittle.
Thank you.

User

Dear Sir/ Madam
Thank you for your support.
We will forward your feedback to the relevant department.
You may also call 1605 for other promotions.

Answered
2017-12-16
pkc*******
User

Defective smartpac. Can i do 1-1 exchg at any post office?

User

Dear Sir/ Madam
For damaged/defective SmartPac quantity of 9 or less, kindly proceed for a 1 to 1 exchange at your nearest SingPost Post Offices with a printout of the ‘Order Summary’ as a proof of purchase.

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