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SK-IISK-II Pitera Set and Welcome Set - Essence+Clear Lotion+RNA

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Customer who recommended this item
397 (Based on 410 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return / Exchange Seller 2016-04-21
Qxpress Shipping - Change of Address / Failed Delivery Seller 2016-01-05
Manufacturer/
Place of origin
SKII / Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description SK-II - THE MIRACLE OF PITERA™ is the secret to crystal clear skin. Each item is infused with Pitera: Gentle Cleanser, Clear Lotion, Essence, Stempower, Signs Eyemask, Treatment Mask
BOOKMARK 1 2 3 4 5 6 7

Photo Review (197)

Customer Photo Review board
Dec 14, 2017
zin*******
Dec 13, 2017
mag*******
Dec 13, 2017
ely*******
Dec 13, 2017
l_n*******

Highly Recommend Pitera set

Repeat buy Fast delivery very nice

Type:Pitera Welcome Kit - Change Destiny

+ Add this option
Dec 12, 2017
Mei*******

Customer Review (410)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 14, 2017 spi*******
Recommend Dec 14, 2017 zin*******
netural Dec 14, 2017 sha*******
Highly Recommend Dec 13, 2017 mag*******
Highly Recommend Dec 13, 2017 ely*******
Highly Recommend Dec 13, 2017 l_n*******
Recommend Dec 13, 2017 ong*******
Highly Recommend Dec 12, 2017 hen*******
Highly Recommend Dec 12, 2017 Mei*******
Highly Recommend Dec 12, 2017 nya*******

Item Q&A(51)

Status
Question & Answer
Date
Member
Notice
Seller

Any return or exchange of items will be applicable within 7 days upon receiving of the item.
- For shortage, wrong item received or defective item, provide picture of the item contents within the parcel package.
- All return items must be in their original packaging, intact, unused and in resaleable condition.
- For returned items, only registered mail/courier option is allowed to avoid any lost parcels.
- Return/Exchange due to change of mind is only allowed if buyers bear the shipping fee, and indicate clearly how the products are stored in which conditions.
- Please log in to your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

Notice
Seller

Once item is picked up by Qxpress, tracking code will be generated and buyers can view the tracking status from their order. If there is a failed delivery, Qxpress will make a second delivery attempt. To change address or request for redelivery, please call Qxpress at 6434 8400 or email to info@qxpress.sg and quote the tracking no.

FAQ
Seller

Self Collection: We do not conduct self collection at this point in time due to our tight schedule. Singpost Local Mail: All local mail are non-trackable. Qxpress Shipping: This is a 3rd party service and once item is picked up by Qxpress, the tracking code will be made available in the Qoo10 system. In the event that delivery takes longer than usual, please understand that it is beyond our control.

Answered
2017-12-11
mrt*******
User

Hi!
I received my order today and when I checked the package the date is written as 26/9/17.
May I know is it Expiry date or Manufacturing date?
Thank u

User

Hi, it is manufacturing date. Thank you.

User

Thank u Seller!

User

Welcome. :)

Answered
2017-11-27
tin*******
User

Hi seller, may I know when will you restock for Phoenix Suminagashi? Also, what is the expiry date for suminagashi? Thanks.

User

Hi, we are still waiting for stocks to arrive. Expiry date will be 2020. Thank you.

User

may i know around when would the stock arrive? Any difference with the both or its just packaging? Thanks

User

Hi, there is no difference in terms of products. The difference is the sleeving. Stocks will arrive end of week to early next week. Thank you.

Answered
2017-11-27
val*******
User

Hi my order number is 237741058 . is it possible to change order to the set with RNA cream instead?delivery has not been arranged yet so exchange possible?pls advise.thanks

User

Hi, sorry your order have been allocated accordingly by our distribution team and has been shipped out.

Answered
2017-11-22
tan*******
User

Hi is the product confirm aunthenic?

For welcome set, the difference is only the packaging?
May I know which one got the latest manufacturing date?

User

Hi, Yes it is authentic. With regards to the packaging, all are the same. What is different is the outer sleeving. Thank you.

Answered
2017-11-21
yee*******
User

Hi seller ,

Any restock for welcome set ?

Thank you

User

Hi, stocks for welcome set will arrive soon. Please check back in a few days. Thank you for your interest.

Answered
2017-10-27
Can*******
User

What is the expiry for your sakura set? If order today or tmr when is the earliest i can receive?

User

Hi, Qxpress delivery will take from 1-3 days upon shipped. The mfg date of sakura set is Jul 2017, the expiry will be 3 years after mfg date. Thank you.

Answered
2017-10-19
dil*******
User

Hi Seller,

I have been waiting for this product for 10 days and it has not arrived. Worse, there are no updates!

I heard good reviews on the fast delivery but waiting for 10 days is hardly acceptable!

Please update and send the products now!

User

Hi, this item is with Qxpress and they will be shipping to you in the next 2 days.

Answered
2017-10-19
pea*******
User

Hi seller has stock arrived ? I have request to change to set with rna how do I make payment to u. I see that shipping has been schedule to deliver today please confirm and advise

User

Hi, I have texted you re the product change.

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