Princess Pink
Princess Pink KR Join Fellow
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POWER MINISHOP RATE 90%
Skin Food ★ Top Selling Mask Pack / Wash Off - Black Sugar / Rice / Egg White Pore. Skinfood
19 items sold
9.60

SKIN FOODSkin Food ★ Top Selling Mask Pack / Wash Off - Black Sugar / Rice / Egg White Pore. Skinfood


Customer who recommended this item
1719
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
more
Manufacturer/
Place of origin
SKINFOOD / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description SKINFOOD ★ Skin Food ★ Top Selling Mask Pack / Wash Off Masks - Black Sugar, Rice, Fresh Aloe, Egg White Pore, Black Sesame Seed, Strawberry, Coffee Body Scrub, Honey and Sugar Jelly
BOOKMARK 1 2 3 4 5 6 7

Photo Review (655)

Customer Review (1,687)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 23, 2019 mum*** (SG SG)
Highly Recommend Jun 15, 2019 gle*** (SG SG)
Highly Recommend Jun 04, 2019 har*** (SG SG)
Highly Recommend May 26, 2019 que*** (SG SG)
Highly Recommend May 20, 2019 dan*** (SG SG)
Highly Recommend Apr 24, 2019 dwi*** (SG SG)
Highly Recommend Apr 16, 2019 Tar*** (SG SG)
Highly Recommend Apr 15, 2019 anj*** (SG SG)
Highly Recommend Apr 12, 2019 mrs*** (SG SG)
Highly Recommend Apr 12, 2019 han*** (SG SG)

Item Q&A(67)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    wsi******* 2019-01-08
    Answer
    Dear customer,
    Unfortunately, we do not know when we can get restock of this item.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-01-08
  • Answered
    Question
    l.j******* 2018-12-26
    Answer
    Dear customer,
    Unfortunately, it is unlikely we can get any restock within the next few months.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-12-26
    Question
    Is it because they're closing down?
    Answer
    Dear customer,
    We are not sure about the situation at the manufacturer. But this item was out of stock the last few times we tried to restock.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
  • Answered
    Question
    ann******* 2018-11-19
    Answer
    Private Enquiry
    Princess Pink 2018-11-19
  • Answered
    Question
    eun******* 2018-09-11
    Answer
    Private Enquiry
    Princess Pink 2018-09-12
  • Answered
    Question
    Boo******* 2018-06-30
    Answer
    Dear customer,
    Our current stock has expiry dates in 2020:
    Skinfood Black Sugar Mask Wash Off -- 2020 September
    Skinfood Black Sugar Honey Mask Wash Off -- 2020 May
    Skinfood Black Sugar Strawberry Mask Wash Off -- 2020 January
    Skinfood Rice Mask Wash Off -- 2020 May
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-06-30
  • Answered
    Question
    Sam******* 2018-06-30
    Answer
    Private Enquiry
    Princess Pink 2018-06-30
  • Answered
    Question
    ray******* 2018-04-07
    Answer
    Dear customer,
    Unfortunately, this item is out of stock at the manufacturer as well, so we do not know when we can get new stock.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-04-09
  • Answered
    Question
    min******* 2018-04-07
    Answer
    Dear customer,
    Unfortunately, this item is out of stock at the manufacturer as well, so we do not know when we can get new stock.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-04-09
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Address
18 Dobong-ro 169da-gil, Dobong-gu, Seoul Dobong-dong, 1F

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