X
44.9

Smart IP Video Intercom WI-FI Video Doorbell WIFI Ring Doorbell Camera Wireless Security Camera


Customer who recommended this item
15
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4)

Customer Review (13)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 06, 2019 Bre***
Highly Recommend Jan 01, 2019 jac***
Highly Recommend Dec 31, 2018 dee***
Highly Recommend Dec 23, 2018 ale***
Highly Recommend Nov 04, 2018 jan***
Highly Recommend Oct 23, 2018 mik***
Highly Recommend Oct 23, 2018 e_c***
Highly Recommend Oct 22, 2018 lhi***
Netural Oct 22, 2018 loh***
Highly Recommend Oct 11, 2018 thi***

Item Q&A(25)

Status
Question & Answer
  • Unanswered
    Question
    dee******* 2019-01-06
    Answer
    Private Enquiry
    singshidai 2019-01-07
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
  • Answered
    Question
    JIM******* 2019-01-03
    Answer
    Private Enquiry
    singshidai 2019-01-04
  • Answered
    Question
    xau******* 2018-12-28
    Answer
    You can click on the doorbell to open the app to see the video.
    Can also be used when charging
    singshidai 2018-12-29
  • Answered
    Question
    ahk******* 2018-12-22
    Answer
    yes,we will ship it out tomorrow
    you can receive it next week
    singshidai 2018-12-24
    Question
    Ship out tomorrow and receive next week? How come its so long. What courier are u using? Tomorrow is Christmas
    Answer
    we are using Qxpress
    sorry for the delay due to a weekend
    Question
    What do u mean? So will u send out tmr?
    Question
    What do u mean? So will u send out tmr?
    Answer
    we have shipped it out yesterday..but you canceled this order already.it is on the way!
    Question
    What do u mean? So is it ship or not ship?
    Answer
    it is shipped.but since you have canceled,it will be returned to us.
    Question
    For your info, qxpress shipping auto update upon pick up
    Answer
    never mind,you have canceled,
  • Answered
    Question
    Kel******* 2018-12-05
    Answer
    it is not
    singshidai 2018-12-05
  • Answered
    Question
    har******* 2018-12-03
    Answer
    Under normal circumstances, the standby time is 2-3 months.
    singshidai 2018-12-03
    Question
    Hi,Then why yesterday I placed the Newly charged battery is almost Flat Now and you have also not answered the earlier question. I need to know why am I not seeing the same instruction as you have indicated in your Qoo10 page 3. Today when i get home I will replace a freshly charged Battery and See if it will be flat tomorrow. I don't think the standby time can last so long.
    Answer
    Standby time is also related to battery brand and usage environment
    A little bit of error is normal as long as it does not affect the use
    By the way,what do you mean battery is almost Flat ?
    Question
    You have NOT answered my 1st question regarding the setting up. The battery is Flat means. It is low battery already after only 1 day of usage.
    Question
    Why NO reply? Very disappointed with the bloated claim that the battery can last 2 month on standby. The battery is typically a normal rechargeable (06E7 BE07 Li-Ion Battery Rechargeable Battery Portable High-Capacity 18650 3.7V)
    Answer
    please check,the battery should be pointed
    Question
    I don't understand. What are you replying to? Are you assuming that the polarity is put wrongly? 1st and foremost the spring side should be the Negative and in contact on the flat side of the battery. It's the Standard. Anyways. Why are you replying to irrelevant questions. If you are NOT able to resolve this. You can have this product and refund the full payment as I deem this to be a misleading sales pitch and does not live up to the hype of the exaggerated claims.
    Answer
    May I know what is your order number?
    Question
    This is the order number 277338785
    Question
    I have asked you to do a full refund and yet you have NOT replied. Your product drains my battery everyday and each time i replace them i need to configure my wifi to pair with your device. Reply ASAP
    Answer
    It can be turned off by PIR, just remote monitoring, that is, when you want to wake up the machine yourself, it will wake up, so you can save the electricity.
    Or it can be changed to AC power supply, the PIR tone is too high, or the machine is often woken up, it must be a fee.
    Or your battery model is not selected
    Question
    Hi, I think you still cannot understand what i'm writing to you. Your product drains my battery within a day and the PIR is set to minimum also. Nobody ever comes to my doorstep to send us anything as nobody will be at home. So how is it that each time after a day the battery is so low and cannot connect to my wifi at all. I also have to keep on reset and setup again and again every time when the battery is low. I prefer you refund the money in full. I don't mind sending you the product back. Thank You.
    Answer
    But your order has been two months and has exceeded the warranty period.
    Question
    Can you do the right thing. If your product does not function like it should. Then you should be ethical when doing business. If you don't want to refund. It's ok. Hope you now that what goes around comes around.
    Answer
    There is a problem after two months of normal use of your product, indicating that the product was originally free of problems, and which part may be broken now. Either the battery problem or the problem with your settings.
  • Answered
    Question
    xia******* 2018-11-29
    Answer
    press the reset button
    singshidai 2018-11-30
    Question
    I mean this now cant connect to the doorbell .
    Answer
    please check
    Question
    Hi , i think there a problem with the door chime. After i paired it , the next bell it cnt work n difficult to pair it again. Is there any where i can change the door chime?
    Answer
    But have you not paired before?
    This shows that there is no problem.
    Question
    I tried to reset the doorbell together it works for 1 or 2 times then back to normal no sound from the chime it.
    Question
    Or can i just buy the chime itself ?
    Question
    I also scare later i buy the other chime end up is the doorbell that cnt connect the chime. Or do u hv a shop i can take down let u c?
    Answer
    sorry for that we do not support self collection
    we will double check with our supplies
    Question
    Thanks will wait for ur reply.
    Answer
    I think the chime was broken
    Question
    Can exchange or i can buy 1 more.
    Answer
    Since this may be man-made damage, it cannot be exchanged. But you can buy one separately.
    Question
    How do i just buy one? I cant select from qoo10. Got any link?
    Question
    so how to buy a separate chime?
    Answer
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=621241568

    you can purchase this one,and please contact me after you make the order,I will change it to the chime
    If you need it urgent.you can choose Qxpress.because normal mail is slow
    Question
    Order No. 285085126
    Pls change to chime.
    Question
    If this also cant use how?
    Answer
    Changed already,if readlly can not use,we will refund you the chime
    Question
    Cannot use again . I think its the doorbell problem not the chime.
    Answer
    Can I know if there is no sound or can not connect?
    Question
    Connected and got sound then later when u press the doorbell the chime no sound again.. i think the problem is the doorbell.
    Answer
    Can I have your email?
    I want to send you a photo
    Question
    Sure.
    Question
    Xiaoz9981
    Question
    Gmail com
    Question
    Sorry dun know why cant send u the email. So the 2 line u add together.
    Answer
    Hi
    YOU can send me a message first.
    2517872905@qq.com
    then I reply you the video
    Question
    Send to you already.
    Answer
    received and replied
    please let us know if you need any help
    Question
    Hi , i can confirmed its your doorbell problem not Chime.
    Cause i went to other shop and try they're doorbell was well connected to the chime.
    Question
    I bought 1 more doorbell Order No. 286436582
    Can you pls check it can sync with the chime again before send it out.
    Answer
    sorry for the inconvenience caused to you
    we have received your order and will double check before sending.
    and we will offer you a free gift for apologize.
    sincerely sorry
    Question
    Ok thanks.
    Answer
    SORRY
    Question
    Item received finally can connect with the chime. Thanks
    Answer
    You're welcome,wish you have nice day :)
  • Answered
    Question
    lee******* 2018-11-13
    Answer
    for the plug
    singshidai 2018-11-13
    Question
    U mean the adaptor is for the China plug is it?
    Answer
    yes,it is
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Blk 11, upper boon keng road, #06-919
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