StarzDeals
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★[FREE DELIVERY - Local Seller with Shop ]5050/5630 LED Strip Light/Cove Lights/ 1-5 Meters

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Customer who recommended this item
489
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Extended Operating Hours from 1st Nov 2018 - 23rd Dec 2018 Seller Oct 14, 2018
Review of Product upon Receiving (Damaged/Missing item) Seller Sep 20, 2016
Store Pick Up Option as Default Seller Nov 30, 2015
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Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(62787817 / alan@starzdeals.sg)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description led strip lights,strip lights for home, 5050 led strip lights,3528 led strip lights, 5630 led strip lights, quality strip lights, led strip light supplier singapore,led strip lights for home
BOOKMARK 1 2 3 4 5 6 7

Photo Review (118)

Customer Review (516)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 08, 2018 czl***
Highly Recommend Aug 30, 2018 pho***
Highly Recommend Aug 25, 2018 ela***
Highly Recommend Aug 25, 2018 hav***
Highly Recommend Aug 04, 2018 Man***
Highly Recommend Jul 21, 2018 ste***
Highly Recommend Jul 13, 2018 eug***
Highly Recommend Jul 10, 2018 reg***
Highly Recommend Jul 07, 2018 cha***
Highly Recommend Jul 06, 2018 Zho***

Item Q&A(427)

Status
Question & Answer
  • Notice

    Extended Operating Hours from 1st Nov 2018 - 23rd Dec 2018

    Dear Customers,

    Our Store Operating Hours will be extended from 1st Nov 2018 - 23rd Dec 2018.

    The details are as below :

    1st Nov 2018 - 23rd Dec 2018

    Tuesdays to Fridays : 11 AM to 7.55 PM
    Saturdays to Sundays : 11 AM to 7.00 PM

    Closed on Mondays, Eve of Public Holidays/Public Holidays

    Thank you.

    regards
    Starz Deals Team
    StarzDeals
  • Notice

    Review of Product upon Receiving (Damaged/Missing item)

    Dear Customers,

    While we try to send out items with zero defects, however during transiting at Qxpress Warehouse , we are not able to prevent anything from happening, such as damaged / missing items especially during the Festive Season.

    Please send us a Qpost / email at enquiry@starzdeals.sg before writing a review as we have a 7 days 1 - 1 exchange.

    Thank you.

    regards
    Starz Deals Team
    StarzDeals
  • Notice

    Store Pick Up Option as Default

    Dear Customers,

    If you wish to opt for delivery, please click on ALL your Orders for "Qxpress" as the default is set at "Store Pick Up". We will not be be able to resend you any orders that you have click on Store Pick up as we sort orders according to Store Pick Up and Delivery only.

    Thank you.

    regards
    StarzDeals Team
    StarzDeals
  • Notice

    NON RECEIPT CLAIM

    Dear Customers,

    If you have received the wrong item, or shortage, please do not unpack the package first, instead please send us an image of what you have received through Q Post so that we can check on it.

    Thank you.

    regards
    StarzDeals Team
    StarzDeals
  • Notice

    Delivery/Store Pick Up Options

    Dear Customers,

    We encountered many issues with customers asking for their orders delivery time/date when in fact they have chosen "Store Pick Up" Option. If you wish to opt for delivery, please click on the "Qxpress" Option. If you have purchased multiple items, please ensure that all items are click using "Qxpress" Delivery,we sort out orders accordingly to Store Pick Up/Delivery option only, we are not able to pack all your orders based on Cart Number/Group Shipping at our back end system.
    If you have received a E Ticket Voucher, it means that you have opt for Store Pick Up and not Delivery.
    During the festive season, due to huge volume of orders, kindly please purchase all your items under delivery if you wants, we will appreciate it if you do not purchase few under Store Pick Up, and some under Delivery and ask us to combine all together for delivery as this will confused our packing of orders and delaying your orders.

    Thank you.
    StarzDeals
  • Notice

    1 Shipping Group for all items in Starz Deals Store

    Dear customers,

    Please note that if you are purchasing multiple products in our store under "1 Group Shipping" , please click on the
    "Qxpress" option for ALL products if you are using delivery and do not click on "Store Pick Up" for any of the products , in our system we capture orders data through "Delivery" or " Store Pick Up" options only, thus if you have entered the wrong option, we will not be able to offer you another delivery free for the item which you have chosen "Store Pick" Up once we have send the items out. When this happens, you will have to pay another shipping charge for the item which you have chosen for "Store Pick Up".

    Thank you.

    Starz Deals Team
    StarzDeals
  • Notice

    StarzDeals valued all our Customers

    We valued all our Qoo10 customers and would appreciate it if mutual respect can be given to us as what we have given to all our valued customers, if you have received any of your order wrongly, defective or short of, please let us know first through Q-Post so that we can arrange to rectify before writing a non recommended review for us , or shout/scream at us through calls or through Q-Post. We have 7 days 1 -1 exchange for all items available at our store. Your understanding is greatly appreciated. If you wish to ensure that you have the right/non-defects product, we will strongly recommend you to collect your item directly at our store as we are open 6 days a week except Mondays/Eve of Public Holidays/Public Holidays or if we have issued a Notice of closure of the date we are closed.

    Thank you.

    StarzDeals Team
    StarzDeals
  • Notice

    High Volume of Calls Daily/Collection of Items

    Dear Customers,

    Due to high volume of calls daily, we are not able to attend to all calls. For any inquiry please send us a message through Q-Post and we will respond to you within 1-2 working days.

    We always encountered customers calling us to enquire when to pick up their item after purchasing from Qoo10 for Store Pick Up option, items usually can be collected the next working day unless stated in the Product Listing. If you wish to double confirmed on the stocks availability, please send us a message at Q-Post with your Order/Cart Number , we will respond within 1-2 working days.

    Thank you for the understanding.

    StarzDeals Team
    StarzDeals
  • Notice

    7 Days Exchange for Defective/Manufacturers Defects Products

    Dear Qoo10 Customers, at StarzDeals,we constantly checked/QC all products before sending out to Qxpress,sometimes the product could be damaged during delivery or due to manufacturer defect in which we ourself could not prevent.This will only happen at a probability of 1 or 2 orders out of an average of 700 orders we sent out weekly.

    We offer 7 working days 1-1 exchange for all defective product for Delivery/Store Pick up Options,available at our Store only. We are not able to send a courier to your place and take back the defective product and pass you the new product as it will costs us $10.00 - $15.00 for the courier service. Alternatively,you can also resend us back the defective item if you are not free to drop by at your own costs and we will resend you a new piece.

    We seek your understanding in this and strived to provide minimum defective products for our valuable customers in Qoo10.

    Thank you for your understanding.

    StarzDeals Team
    StarzDeals
  • FAQ

    I order the wrong size/color/change of mind.I want a refund.

    Dear Customers, We do not accept refunds with no valid reasons, all goods sold are non refundable,non exchangeable and non returnable. Thank you. regards Starz Deals Team
    StarzDeals
  • FAQ

    I want to buy bulk purchase of your product and do logo printing on the product...

    Please drop us an email at alan@starzdeals.sg.Thanks.
    StarzDeals
  • FAQ

    If I purchased the item today using Delivery Option, can I get the item by today?

    Yes you can opt for the QX Quick Delivery Option if the listing have it, other wise usual delivery will take about 1-3 working days excluding Weekends/Public Holidays.If you need it urgently, you can opt for Store Pick Up.Thanks.
    StarzDeals
  • FAQ

    I want to set a certain timing/date for my delivery as I will not be around at home/office sometimes, please arrange for me.

    As our items are all send through Qxpress, we are unable to specific the timing/date to them or give them specific instructions for delivery as they are external courier company, they will contact you most probably before delivery for the arrangement.
    StarzDeals
  • FAQ

    What is your Store Address...

    We are located at Henderson Road, Henderson Industrial Park, Blk 203, Wing B, #06-08, Singapore 159546.
    StarzDeals
  • FAQ

    Can I walk in to your store directly to see the items before deciding whether I wants to purchase, is the price same as Qoo10 ... What payment do you accept?

    Yes you can walk in to our Store to see the product before purchasing, we accept NETS/Cash only. The price is the same unless the price you seen is on Time Sales, it might be different as for Time Sales items, there are limited quantity only.
    StarzDeals
  • FAQ

    What is your operating hours, any lunch hours to avoid...

    We are open daily from Tuesdays - Fridays ( 11 am to 7 pm ), Saturdays - Sundays ( 11 am - 6 pm ), Closed on Mondays/Eve of Public Holidays/Public Holidays or unless stated, but usually longer during Chinese New Year. There is no lunch hours to avoid.
    StarzDeals
  • FAQ

    I order wrongly choosing Store Pick Up option, I want to change to delivery option..

    For changing of option, please re order again using the Qxprees option,provide us with the new order number and we will cancel the old order on our side , the refund will take about 3 working days to your credit card account.Please also send us a message at Q-Post so that we can process the cancellation. Thanks.
    StarzDeals
  • FAQ

    I bought the item using delivery option and it is faulty, I want an exchange/refund...

    We offer a 1-1 7 days exchange for all manufacturer defects.For defective product, you can either send the item back to us and we will resend you a new piece or alternatively you can drop by our store directly for the exchange where we will test a new piece to you on the spot.Thanks.
    StarzDeals
  • FAQ

    I tried calling your hotline many times but no one answered....

    Due to high volume of calls daily, we are unable to answered every calls, for any inquiry, please use Q-Post to communicate with us or send us an inquiry as it will be faster, we will respond within 1-2 working day.Thanks.
    StarzDeals
  • FAQ

    I purchased my item few weeks/months ago, but have yet to received my item...

    Please log in to your Qoo10 account and check whether it is Store pick up or Delivery option, most of the times, our customers have chosen the wrong option which is Store Pick Up, thus you have not received the item. Please drop by our store for the collection. If you wish to change to delivery, please drop us an inquiry at Q-Post with your order number so that we can re arrange.Thanks.
    StarzDeals
  • FAQ

    If I purchase the item today for Store Pick Up , when can I drop down to collect my item?

    Normally when items are purchased for Store Pick Up Option, you can come down and collect the item after 1 working day, unless "Stated" in the product listing for the collection date. If you wants a confirmation on the stock availability and not making a wasted trip down, please send us an inquiry through Q-Post with the order number, we will respond to you within 1 working day.
    StarzDeals
  • Answered
    Question
    jj.******* 2018-09-25
    Answer
    Private Enquiry
    StarzDeals 2018-09-25
  • Answered
    Question
    amo******* 2018-09-22
    Answer
    Private Enquiry
    StarzDeals 2018-09-22
  • Answered
    Question
    era******* 2018-09-22
    Answer
    Hi yes can buy at our store,thanks
    StarzDeals 2018-09-22
  • Unanswered
    Question
    lxq******* 2018-08-15
    Answer
    Pls note that we are communicating with qoo10 on this matter, as the item had been used due to the adhesive taken out, we are not able to re sell the item,as for the plug, it is a mere $0.20 item which we do not have to lie to you,the item was send via non reg mail which will take few working days to reach you.The strip iight it self is not damaged, only the plug screw, all item had been checked when sending out and the screw of the plug should be perfectly in good conditions as we have to tighten the screw to test the item before sending out, as this have escalate to a dispute, we will await qoo10 decision before taking the next step.If the item adhesive is not taken out, we will be more than glad to take back the item and do a full refund.
    StarzDeals 2018-08-15
    Question
    First of all, it took more than just merely a few days, it was 10 days and the date stated on the mail was definitely longer than a week to what was said to be. Yes, I don't undersrnad
    Question
    If that was just like you said a $0.20 item, why can't you send me the correct replacement but instead something irrelevant? I wouldn't have installed it and taken off the tape if I wasn't promised that a replacement would be sent to me. Apparently you didn't check the screw because it was blunt as quoted from you in our previous messages and I am utterly disappointed in this service when you can't even get the correct replacement sent when all items will be checked before sending out . Now I have a set of supposedly working led lights but not working at all. Do work on your customer service.
  • Answered
    Question
    XSL******* 2018-08-08
    Answer
    u can drop by our store to purchase where our guys will advice u accordingly..thank you.
    StarzDeals 2018-08-08
  • Answered
    Question
    wey******* 2018-07-02
    Answer
    Hi this you need a 10 a driver which is avaialbe at ours at $28.00..Thank you
    StarzDeals 2018-07-03
    Question
    Hi, thanks for the info... for the connection, do i need to join up two 5m LED strip or there is 10m LED strip and i can connect straight to the driver ?
    Answer
    HI 5050 are standard strip 5m per reel, each will need to pull the wiring to the driver, your electrician should know this,thank you
  • Answered
    Question
    pei******* 2018-06-18
    Answer
    Hi,If you need multiple drivers, can only purhcase via our store as the option at qoo10 does not allow multiple options,thank you.
    StarzDeals 2018-06-19
    Question
    Oh, can i check whr is ur store located?
    Answer
    Dear Customer, our store is located at :

    Henderson Road , Henderson Industrial Park
    Block 203, Wing B #06-08, Singapore 159546

    Our office block is just located behind Esso petrol station on the main road.

    Nearest MRT station will be Tiong Bahru. You can take Bus Number 5, alight after 2 Bus Stops.

    Operating Hours:
    Tuesday to Fridays : 11a.m -7p.m
    Saturdays and Sundays : 11a.m - 6p.m
    Closed on Monday, Eve of Public Holidays & Public Holidays

    Thank you.
  • Answered
    Question
    ala******* 2018-05-29
    Answer
    Hi 5630 is temp out , how about 5050 model, it is better and stable than 5630,you can also drop by our store for the purchase as the accessory can only be purchase once,thank you.
    StarzDeals 2018-05-30
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