ZANTELLE
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POWER MINISHOP RATE 90%
1.5

Soil ✤ Activated Charcoal ✤ Sphagnum Moss ✤ Pebble ✤ Gravel ✤ Stone ✤ Terrarium ✤ Crystal Stone


Customer who recommended this item
326
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 26, 2016
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Soil ✤ Activated Charcoal ✤ Sphagnum Moss ✤ Pebble ✤ Gravel ✤ Stone ✤ Aquarium ✤ Terrarium Soil ✤ Succulent Soil ✤ Semi-Precious Stone ✤ Crystal ✤ Natural Sand ✤ Lava Rock ✤ Fertiliser
BOOKMARK 1 2 3 4 5 6 7

Photo Review (123)

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Customer Review (299)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 16, 2019 kah***
Highly Recommend Jan 13, 2019 Kim***
Highly Recommend Jan 12, 2019 rut***
Highly Recommend Jan 08, 2019 lim***
Highly Recommend Jan 05, 2019 yon***
Highly Recommend Jan 01, 2019 vin***
Highly Recommend Dec 26, 2018 tli***
Netural Dec 18, 2018 jes***
Highly Recommend Dec 17, 2018 cru***
Netural Dec 17, 2018 icy***

Item Q&A(45)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    ZANTELLE
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    ZANTELLE
  • Unanswered
    Question
    sun******* 2019-01-20
  • Answered
    Question
    coo******* 2019-01-18
    Answer
    hi there, may we know the Cart number of your order?
    ZANTELLE 2019-01-19
    Question
    Hi seller, it is 124588263
    Answer
    hi there, delivery man picked up your parcel today and will deliver to you on Monday, latest by Tuesday.
  • Answered
    Question
    coo******* 2019-01-15
    Answer
    Private Enquiry
    ZANTELLE 2019-01-15
  • Answered
    Question
    coo******* 2019-01-10
    Answer
    Hi, there. Gritty succulent soil should be the most suitable for those succulents you have.
    ZANTELLE 2019-01-14
  • Answered
    Question
    chi******* 2019-01-06
    Question
    Private Enquiry
    Answer
    Private Enquiry
    ZANTELLE 2019-01-07
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    lin******* 2018-12-28
    Answer
    Private Enquiry
    ZANTELLE 2018-12-29
  • Answered
    Question
    mar******* 2018-12-27
    Answer
    as communicated. Thanks
    ZANTELLE 2018-12-27
  • Answered
    Question
    zhe******* 2018-12-24
    Answer
    Private Enquiry
    ZANTELLE 2018-12-26
    Question
    Private Enquiry
    Answer
    Private Enquiry
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Address
1002 JALAN BUKIT MERAH #04-01

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How to Return/Exchange