Princess Pink
Princess Pink Join Fellow
14,911 Fellows
POWER MINISHOP RATE 90%
SOMANG HAIRCARE REDFLO SHAMPOO / CONDITIONER / ECO CLINIC MULTI THERAPY HAIR TREATMENT
75 items sold
4.50

Somang CosmeticsSOMANG HAIRCARE REDFLO SHAMPOO / CONDITIONER / ECO CLINIC MULTI THERAPY HAIR TREATMENT

See all Somang Cosmetics items

Customer who recommended this item
458
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$73.60 in a cart.
1 2 3
  • US$3.20
    Add to cart
  • US$4.50
    Add to cart
  • US$6.20
    Add to cart
  • US$5.90
    Add to cart
  • US$2.60
    Add to cart
  • US$3.00
    Add to cart
  • US$3.00
    Add to cart
  • US$4.40
    Add to cart
  • US$3.40
    Add to cart
  • US$7.40
    Add to cart
  • US$8.30
    Add to cart
  • US$5.20
    Add to cart
  • US$3.80
    Add to cart

No Co-shipping item in shopping cart.
Please select items on the left side panel.

Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
more
Manufacturer/
Place of origin
SOMANG / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description SOMANG HAIRCARE REDFLO SHAMPOO / CONDITIONER / BODY CLEANSER / ECO CLINIC MULTI THERAPY HAIR TREATMENT
BOOKMARK 1 2 3 4 5 6 7

Photo Review (187)

Customer Review (411)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 15, 2018 kao***
Highly Recommend Dec 09, 2018 low***
Highly Recommend Dec 06, 2018 viv***
Highly Recommend Dec 03, 2018 ema***
Highly Recommend Nov 26, 2018 lai***
Highly Recommend Nov 26, 2018 lin***
Highly Recommend Nov 24, 2018 sha***
Highly Recommend Nov 15, 2018 hui***
Highly Recommend Nov 14, 2018 kao***
Highly Recommend Nov 14, 2018 soc***

Item Q&A(22)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    vio******* 2018-11-06
    Answer
    Dear customer,
    The body cleansers can be used to wash face and body.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-11-07
  • Answered
    Question
    bab******* 2018-09-23
    Answer
    Dear customer,
    The stock should arrive in Singapore tomorrow or Tuesday and the local shipping should be on 25 or 26 September.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-09-23
  • Answered
    Question
    ade******* 2018-08-01
    Answer
    Dear customer,
    We expect to get replenishment stock in about 3 weeks.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-08-01
  • Answered
    Question
    eve******* 2018-07-20
    Answer
    Dear customer,
    We may get new stock in about a month.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-07-22
  • Answered
    Question
    ng.******* 2018-06-25
    Answer
    Dear customer,
    We may get new stock in August or September.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-06-25
  • Answered
    Question
    est******* 2018-06-06
    Answer
    Dear customer,
    Sorry for the error. We have instructed our forwarder in Singapore to arrange for exchange to the correct item. Please do not open or use the wrongly delivered item you received.
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-06-07
    Question
    Thanks, seller
    Answer
    Dear customer,
    Our forwarding company is not operating on Friday, so they will contact you on Monday.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Question
    No problem, thank you!
    Answer
    Dear customer,
    Has the item been exchanged to the correct one already?
    Thank you
    Best regards,
    Princess Pink Shop
    Question
    Not yet, they haven't contact me.
    Answer
    Dear customer,
    Our forwarder informed us that the exchange was done earlier today. Please contact us again if there are any problems.
    Thank you
    Best regards,
    Princess Pink Shop
    Question
    Noted with thanks, Seller. Will check and revert
    Answer
    Thank you
  • Answered
    Question
    Tai******* 2018-04-24
    Answer
    Dear customer,
    This item should not change hair color. However, individual results may vary, so perhaps you can do a patch test on a small area before wider usage.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-04-24
  • Answered
    Question
    dog******* 2018-03-15
    Answer
    Dear customer,
    Our current stock expiry date is 2020 February.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-03-15
Ask Question
Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597

Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange