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NEW Launch 2.0 SMART USB SPEAKER | BLUECUBE | SIGNATURE AUDIO FROM A MICRO ENCLOSURE - BLUETOOTH 5.2 | SONICGO APP CONTROLLED
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11.2

Sonic GearNEW Launch 2.0 SMART USB SPEAKER | BLUECUBE | SIGNATURE AUDIO FROM A MICRO ENCLOSURE - BLUETOOTH 5.2 | SONICGO APP CONTROLLED

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Customer who recommended this item
411
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
SonicGear Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description CNY LAUNCHING PROMO! | 2.0 SMART USB SPEAKER | BLUECUBE | SIGNATURE AUDIO FROM A MICRO ENCLOSURE! | BLUETOOTH 5.2 | SONICGO APP CONTROLLED
BOOKMARK 1 2 3 4 5 6 7

Photo Review (138)

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Customer Review (427)

Customer Review board
Rating Feedback Date Written by
Recommend Mar 30, 2019 lor*** (SG SG)
Highly Recommend Jan 10, 2019 ter*** (SG SG)
Highly Recommend Jan 04, 2019 ton*** (SG SG)
Highly Recommend Dec 19, 2018 ren*** (SG SG)
Highly Recommend Sep 12, 2018 jer*** (SG SG)
Highly Recommend Sep 07, 2018 koh*** (SG SG)
Highly Recommend Aug 31, 2018 tan*** (SG SG)
Highly Recommend Aug 27, 2018 per*** (SG SG)
Highly Recommend Aug 22, 2018 Kar*** (SG SG)
Recommend Aug 15, 2018 ped*** (SG SG)

Item Q&A(38)

Status
Question & Answer
  • Answered
    Question
    Ram******* 2018-06-24
    Answer
    Hi,

    Thanks for your inquiry.
    Yes, the grey color is re-stock.
    2Morro IT 2018-06-26
  • Answered
    Question
    jli******* 2017-11-14
    Answer
    Hi,

    Thanks for your inquiry.
    1 year
    2Morro IT 2017-11-15
  • Answered
    Question
    cii******* 2017-08-05
    Answer
    Hi,

    Need to plug in the USB to powered up
    2Morro IT 2017-08-07
    Question
    hi i plugged into the usb port on the laptop already
    Answer
    try to turn up the volume to the max.
    Question
    Alrdy done that. Tried at maximum and minimum. Volume still come out from laptop. When tried on mobile, totally mute
    Answer
    Hi,

    I see. you can visit to our service center to have an exchange
    Question
    1) your service centre is too far
    2) the timing dont match
    3) if timing and place match, i would have opted for self pick up instead of paying for delivery
    if you are going to tell me to mail back the item, are you going to pay for the postage? It's not fair for me to pay for it when your products is having problems. otherwise, i will just select on non-receipt claim.
    Answer
    Hi,

    No worry.
    We will send the replacement by Qxpress.
    and also the stamp for the return purpose.
    Question
    Received the item today however still doesn't work. Is there any on/off button on the item? As it doesn't make any difference after I plug into the laptop even after turning the volume to maximum. Also, when I plug into the phone, the song became muted even though the speaker is at its maximum
    Answer
    Hi,

    We did QC for the set before we send it out.
    there is no on/off button.
    you must plug in the USB cable and the audio cable.
    and there is a volume control connected with the speaker.it will lighted up once the USB cable is connected.
    if still cannot, you can call 6547 1611 .then we explain to you how it work.

    Thanks
    Question
    hi there is light on the adjusting volume bar however no matter how i plug into the laptop or my phone it doesn't have sound.
    Answer
    Hi,

    I think we explain to you on phone is more clear.
    let call 6547 1611 for the solution.
    Question
    hi, i wont be able to call given your operating hour. that is why, i am trying to settle stuff here. i've tried both on my laptop and my phone but it doesn't have sound despite having light.
    Question
    you can explain it here if u feel that explanation is required although it is pretty useless as there is no on/off button and that even turning on the volume to maximum is of no use.
    Answer
    Hi,

    There is no on/off button.
    there must be something wrong with the connection.
    the audio/USB .
    How about if we call you ? we need to know the situation first only we can have the solution. because we did QC for the item before we send out. and it is pass.
    Question
    As mentioned that I won't be able to call during ur office hour and if you call, I may not have reach home too. so I don't think phone is suitable. Do note that I tried on all available USB port on my laptop. There is no problem when I plug in thumbdrive or wireless mouse. Only your speaker can't. And also, it has failed on my phone too.
    Answer
    Hi,

    Check on the link that I send below.
    https://www.youtube.com/watch?v=8fE-E3d95bI
    you can record a video clip and send it to :
    tech.support@leapfroglobal.net
    then only we follow up on that.
    sorry for any inconvenience caused.

    Thanks
  • Answered
    Question
    lor******* 2017-06-30
    Answer
    Hi,

    No, Only volume control
    2Morro IT 2017-06-30
  • Answered
    Question
    kit******* 2017-03-26
    Answer
    Hi,

    Yes, as long as can plug into the audio jack.
    2Morro IT 2017-03-28
  • Answered
    Question
    tar******* 2017-02-09
    Answer
    it is around 1.4m
    2Morro IT 2017-02-09
  • Answered
    Question
    Hel******* 2017-01-03
    Answer
    Hi,

    Can, connect by audio cable
    2Morro IT 2017-01-04
  • Answered
    Question
    der******* 2016-12-15
    Answer
    Hi,

    Thanks for your inquriy.
    as long as the device has output/input jack

    Thanks
    2Morro IT 2016-12-16
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