Sozzy/baby hand rattle/cloth book/early development toys educational/animal soft plush doll/hanging
10 items sold
1.60

Sozzy/baby hand rattle/cloth book/early development toys educational/animal soft plush doll/hanging


Customer who recommended this item
242
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller Apr 20, 2016
Return & Exchange Policy Part 1 Seller Apr 20, 2016
Shipping Guidelines Seller Nov 26, 2015
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (99)

Customer Review (231)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 11, 2019 ksf*** (SG SG)
Highly Recommend May 31, 2019 wen*** (SG SG)
Highly Recommend May 09, 2019 sar*** (SG SG)
Highly Recommend May 03, 2019 nhc*** (SG SG)
Highly Recommend Apr 30, 2019 pun*** (SG SG)
Highly Recommend Apr 23, 2019 rac*** (SG SG)
Highly Recommend Apr 17, 2019 iss*** (SG SG)
Highly Recommend Apr 14, 2019 dre*** (SG SG)
Highly Recommend Apr 14, 2019 tri*** (SG SG)
Highly Recommend Apr 12, 2019 sin*** (SG SG)

Item Q&A(16)

Status
Question & Answer
  • Notice

    Return & Exchange Policy Part 2



    4) Any change of mind from buyer's end: Would like to change to other available products
    or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused
    with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end.
    Shipping fee will be incurred from buyer's end.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    mummysingapore
  • Notice

    Return & Exchange Policy Part 1


    1) Submission of claims: Any return of exchange of items will be applicable within 7 days
    upon receipt of the item.
    2) Any shortage of item
    or wrong item received: Provide picture of the item contents within the parcel package
    Provide picture of the parcel package with the delivery information.
    Shipping fee will be incurred from seller end.

    3) Defective item issue: Provide picture of the defective area of the received item
    Provide video of the non-functioning of the product. (For electronic products)
    Shipping fee will be incurred from seller end.
    mummysingapore
  • Notice

    Shipping Guidelines

    Dear Valued Customers,

    Qxpress delivery: 2-4 working days.
    Singpost normal mail: 3 days-3 weeks, highly prone to lost and delayed mail.

    Kindly allow us 1-2 working days to pack and send orders out.

    Thank you!
    mummysingapore
  • Notice

    We take full responsibility on any lost mail

    Dear Valued Customers,

    MummySingapore will take full responsibility for any lost mail subjected to complete and correct address provided.

    Kindly be advised that due to declining service standards of Singpost normal mail, we will require you to wait for 3 weeks from date of mailing out before entertaining any claims for lost parcel. Thank you for kind understanding and looking forward to your continued support.
    mummysingapore
  • Answered
    Question
    tll******* 2018-12-06
    Answer
    hi, is owl not cow. thank u
    mummysingapore 2018-12-07
  • Answered
    Question
    jan******* 2018-11-14
    Answer
    Private Enquiry
    mummysingapore 2018-11-14
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    zhi******* 2018-10-12
    Answer
    hi, cc08 out of stock at the moment. thank u
    mummysingapore 2018-10-13
  • Answered
    Question
    bui******* 2018-05-19
    Answer
    hi, we have already update the inventory and is ready for purchase. thank u
    mummysingapore 2018-05-22
  • Answered
    Question
    acm******* 2018-04-17
    Answer
    hi, not anytime soon. supplier side out of stock. thank u
    mummysingapore 2018-04-19
  • Answered
    Question
    Kar******* 2016-12-27
    Answer
    hi, we have already shipped out the parcel as normal mail is chosen they can take awhile to deliever. do give singpost some time to deliver the parcel to u. thank u
    mummysingapore 2016-12-29
  • Answered
    Question
    shu******* 2016-10-28
    Answer
    hi, you may want to refresh your browser and reload the page, as we have checked on our listing as theres no error on our listing. thank you.
    mummysingapore 2016-10-28
  • Answered
    Question
    Vik******* 2016-10-26
    Answer
    hi item was shipped out on 18 oct. Kindly give singpost more time to deliver. Also as their delivery service is very unreliable pls note that as per our delivery guidelines we require 3 wks from date of shipping before we can take further action. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.
    mummysingapore 2016-10-26
    Question
    Hi,
    I just wanted to update you that I still have not received my package. Does signpost take this long usually? I do a lot of shopping on Qoo10. But this is the longest delivery time so far. I remember your previous email telling me to wait for 3 weeks. So I just wanted to update you since it's more than 2 weeks since the item was shipped out.
    Thanks.
    Answer
    hi, system shown parcel has been delivered. please advice if you have received the item. thank you.
    Question
    Hi,
    I have not yet received the parcel.
    Thanks.
    Answer
    hi,it has been some time most likely singpost lost the item already. Kindly help to file for non-receipt claim through qoo10 and we will refund u. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.
    Question
    Hi,
    That is unfortunate. Thank you for the clarification. How to file the claim?
    Thanks.
    Answer
    hi, we have already refunded via qoo10. thank u
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Address
PANTECH BUSINESS HUB 196 PANDAN LOOP 06-23

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Policy & Notice
How to Return/Exchange