PLUTO Singapore 3
PLUTO Singapore 3 Join Fellow
1,240 Fellows
MINISHOP RATE 90%
24.90

【PLUTO】[FREE SHIP★Made KOREA]★Authentic Sportswear ★Athleisure★Sports Skirt Leggings/Bra★Fitness★Pilates★Yoga ★Bella★Running★Quality Active Wear★Rash Guard★Swim ★Elasticity★Soft Banding Pants

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1 (Based on 1 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
KOREA (韓国) Condition New Product
Shipping From From Overseas (South Korea)
help
Material Spandex, Polyester, Polyurethane, Cotton, Rascel, Lace, Elastin, Etc
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(plutomallcs@naver.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ★New Arrival★Design By Korea★K-POP Style★Quality Fabric Fashion Leggings Collection/Various Designs/Banding Color Skinny Jean Pants/Skirt Leggings/Flower Pattern/Lining Leggings/Artificial leather
BOOKMARK 1 2 3 4 5 6 7

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 18, 2016 eik*******

Item Q&A(10)

Status
Question & Answer
Date
Member
Unanswered
2017-10-06
chu*******
User

Material not elastic?

Answered
2016-01-31
eik*******
User

Hi Thanks for your info and address. Please do not resend as I will reorder and pay a new set prize.

User

Dear Yaw Sui Kie

Thank you for the order with us.

We'll always do our best for you.

Thank you,

Answered
2016-01-30
eik*******
User

Hi,
Would you kindly provide your full address for me to send back the wrong size ordered to be replaced by size 30 instead. I will self-send the 3 pairs of pants once I have your address.

As for the transport charges for resending the size 30, I will order another set (Sweet Island Shirts - set of 4 colors) and you can send it together, is that ok.

Thanks a lot for your help and would greatly appreciate a response.

Kindest regards,
SK
____________
[Re] 159444622 - 3 pair of pants
Dear Yaw Sui Kie

Thank you for the order with us.

We'll always do our best for you.

Thank you,



20828895 159444622 - set of 3 pants eik******* 2016-01-27 Answered

Hi,
Thank you very much for the pants and free gifts. I realized that I have ordered the wrong size, please may I know if its possible to change it to size 30 instead. Kindly let me know what is the procedures if I decided to change.
Thanks a lot.

User

Dear Yaw Sui Kie

Thank you for the order with us.

Return address:
204-1705
331, Gimpohangang 8-ro
Gimpo-si, Gyeonggi-do
South Korea
Postcode : 415-090

Return costs must be handled in advance.
The cash on delivery, argument is rejected.

And re-send charge is SGD 12.
We'll make the individual product-code for resend.
You are pay for shipping charge from there.

We will always do our best to solve the problems that occur to our customers.

Thank you,

Answered
2016-01-29
eik*******
User

Hi,

Would you please kindly provide full address so that I can send back the wrong sized pants that I ordered.
Thank you very much for your help and apologies for inconvenience caused.
Kindest regards.

User

Dear Yaw Sui Kie

Thank you for the order with us.

Return address:
204-1705
331, Gimpohangang 8-ro
Gimpo-si, Gyeonggi-do
South Korea
Postcode : 415-090

Return costs must be handled in advance.
The cash on delivery, argument is rejected.

And re-send charge is SGD 13.
We'll make the individual product-code for resend.
You are pay for shipping charge from there.

We will always do our best to solve the problems that occur to our customers.

Thank you,

Answered
2016-01-28
eik*******
User

Hi
Thank you very much for quick response.

Let me check with Singpost first.

Kindest regards.

User

Dear Yaw Sui Kie

Thank you for the order with us.

We'll always do our best for you.

Thank you,

Answered
2016-01-27
eik*******
User

Hi,
Thank you very much for the pants and free gifts. I realized that I have ordered the wrong size, please may I know if its possible to change it to size 30 instead. Kindly let me know what is the procedures if I decided to change.
Thanks a lot.

User

Dear Yaw Sui Kie

Thank you for the order with us.

It can be exchanged.
However, you have to pay for return charge and resending charge.

And return way is as follows.
Self service return
We only provide a return address.
Shipping company, cost, packaging…. etc. (normally, using the Singapore Post)
You must handle everything yourself.

We're really sorry.
This's the policy of the Qoo10.
(We think that the problem with the return policy of the Qoo10.)
Thank you for your understanding.

Please let me know if you are willing to exchange.
We'll notify you the return address and resending shipping charge.

Have a nice day!

Thank you,

Answered
2016-01-21
eik*******
User

Hi,
Regret to inform that today is already Thu and no sight of the 3 pairs of pants. Kindly response.
Thanks a lot for your assistance.
__________________

Re] Summer cool pants - a set of 3 pants 159444622
Dear Yaw Sui Kie

Thank you for purchasing our product.

First, we're sorry for the inconvenience.

It will arrive in Singapore in a couple of days without any problems.
If you don’t receive it within the week Wednesday, please contact us one more time.
Once again, we apologize for the inconvenience.

We will always do our best to solve the problems that occur to our customers.

Thank you,

User

Dear Yaw Sui Kie

We apologize for the inconvenience.

Delivery was delayed because of problems with our delivery company. (Qxpress)
We have strongly complain to them about this problem.
It’ll arrive in Singapore in a next Monday or Tuesday.

Once again, we apologize for the inconvenience.

We will always do our best to solve the problems that occur to our customers.

Thank you,

Answered
2016-01-17
eik*******
User

Hi,

We last communicated 06Jan2016, but till todate, 17Jan2016, I have not received the 3 pairs of pants. Kindly let
me know when will the pants arrive in Singapore

Thanks a lot!

User

Dear Yaw Sui Kie

Thank you for purchasing our product.

First, we're sorry for the inconvenience.

It will arrive in Singapore in a couple of days without any problems.
If you don’t receive it within the week Wednesday, please contact us one more time.
Once again, we apologize for the inconvenience.

We will always do our best to solve the problems that occur to our customers.

Thank you,

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