2.2

Sports Sweatband ◆ Headband Sweat Band Head Wrist Guard Cotton Sport Protection ◇ SG Fast Delivery


Customer who recommended this item
265
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Singpost Normal Mail will NOT call you on delivery Seller Sep 08, 2017
Please leave correct address when placing order Seller Jan 18, 2017
Must Read before choose Singpost Normal Mail Seller Jan 16, 2017
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(hotgearsg@gmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Sports Headbands ◆ Sweatbands Cotton Head Band Sport Athletic Guard Protection ◇ Terry Cloth Premium Quality for Outdoor Indoor Running Working Out ◇ SG Fast Delivery
BOOKMARK 1 2 3 4 5 6 7

Photo Review (106)

Customer Review (237)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 14, 2019 len*** (SG SG)
Highly Recommend Jun 13, 2019 nix*** (SG SG)
Highly Recommend Jun 08, 2019 Spo*** (SG SG)
Highly Recommend Jun 02, 2019 sm3*** (SG SG)
Highly Recommend May 23, 2019 vay*** (SG SG)
Highly Recommend May 16, 2019 dan*** (SG SG)
Not Recommend May 11, 2019 con*** (SG SG)
Highly Recommend Apr 27, 2019 cha*** (SG SG)
Highly Recommend Apr 22, 2019 shu*** (SG SG)
Highly Recommend Apr 21, 2019 cha*** (SG SG)

Item Q&A(8)

Status
Question & Answer
  • Notice

    Singpost Normal Mail will NOT call you on delivery

    If you choose【Singpost Normal Mail 】to deliver your item, post man will NOT call you on delivery, they just drop your parcel into your mailbox, if your address is incorrect or insufficient, you will not receive it, so please leave correct & sufficient address especially your UNIT NUMBER (for example #14-76) when placing your order, so that mailman can find your mailbox.

    【Qxpress】will call you on delivery and obtain your signature of receipt. All your parcels are safe from missing.
    HotGear
  • Notice

    Please leave correct address when placing order

    Using Singpost Normal Mail, mailman will not call you on delivery, they just drop your parcel into your mailbox, if your address is incorrect or insufficient, you will not receive it, so please leave correct & sufficient address especially your unit number when placing your order, so that mailman can find your mailbox.

    So please double check your unit number when ordering.
    HotGear
  • Notice

    Must Read before choose Singpost Normal Mail

    【Singpost Normal Mail 】 is not trackable, if the parcel is lost, Singpost will not be responsible and there is no way to recover the parcel. It approximately takes 3~7 working days to deliver. The seller can not provide any photo taking service before mail out, if "proof of sending" is required, please opt for Qxpress delivery instead.
    For Buyers who choose Singpost Normal Mail as the delivery method, please take note by doing so, it is agreed that Buyer will take all risks during transit if there is any Missing/Broken/damaged parcel occurs, and Seller will not provide any refund on this.

    【Qxpress】 is a faster and safer delivery method, takes 2~4 working days to deliver, and we recommend Qxpress to buyer. Because it is faster and comes with insurance and tracking number. If there is any loss/delay/damage of product in the transit, Qxpress and Seller will bear the loss of missing parcel if it happens. You can easily track your parcel on Qxpress website.
    HotGear
  • Answered
    Question
    bab******* 2018-05-30
    Answer
    Dear Customer,

    Good morning !

    It's designed for adults, maybe a bit loose for young child.

    Thank you for your message !@
    HotGear 2018-05-31
  • Answered
    Question
    jem******* 2017-11-22
    Answer
    Dear Customer,
    Good morning!
    Yes can come to collect, 11 Irving Place, Tai Seng Point, Singapore 369551.
    Or you may whatsapp us at 98757527 for more details.
    Thanks.
    HotGear 2017-11-22
  • Answered
    Question
    nan******* 2017-11-06
    Answer
    Dear Customer,
    Good morning!
    1 wrist band in 1 pack as pic shown.
    Navy color now not available here.
    Thank you for your message.
    Have a great day !
    HotGear 2017-11-07
  • Answered
    Question
    sto******* 2017-10-28
    Answer
    Private Enquiry
    HotGear 2017-10-28
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Pig******* 2017-10-06
    Answer
    Dear Customer,
    Good morning!
    Your order was mailed out on Oct 02, 2017.

    ◇Singpost Normal Mail - 3~7 working days and may subject to no-reason delay, parcels are not tracked, Buyers shall bear the risk of lost parcel. Postman will drop parcels into your mailbox (if too big to fit into your mail box, postman will leave a Delivery Notice in your mailbox, and you need to collect the parcel at designated post office). Postman will NOT call you on delivery.

    Have a nice day!
    HotGear 2017-10-07
    Question
    Hi, do you have a picture of the mailed parcel?
    I have placed a number of order via normal mail and I received the items except yours. Can I know did you indicate your address if there is any undelivered mail? Thank you
    Question
    Hi, do you have a picture of the mailed parcel?
    I have placed a number of order via normal mail and I received the items except yours. Can I know did you indicate your address if there is any undelivered mail? Thank you
    Answer
    Dear Customer,
    Didn't take a pic when mailing out becoz without a request.
    Yes there is a return address if undelivered, but if the parcel got lost, they will not return it to me.
    Maybe got delay this time.
    Question
    Hi Seller,

    I do indicate to all seller to take a picture of mailed parcel.kindly check thank you
    Question
    Hi u can see this. All with without mail I will request for a picture taken for mailed parcel in case there is any issue I will bring to singpost. So far I order both your wristband different timing and none of it I receive. Please check
    Question
    This is the next item I placed on oct 1st.
    I have already received the other seller order but not yours. Please double check because wrong address wrote or amount for stamp is incorrect will also caused mail missing/ delay. With picture as proof I can sent to singpost to enquire
    Answer
    Dear Customer,
    Good morning!
    Have checked your mailbox, should be reach your mailbox this week.
    Have a nice day !
    Question
    Hi if you mail out on oct 2nd and still yet to reach after 7 days then the chance of missing mail is high.
    Please let me know the solution because from your first reply I must bear risk of missing mail but I placed a numerous of item on the same day and the seller also mail out on oct 2nd and reached me but yours is not. There is no picture of my mailed parcel given. Hope you understand from buyer view. All order that I placed reach me last week and only left yours.
    Answer
    Dear Customer,
    Good morning!
    ◇Singpost Normal Mail - 3~7 working days and may subject to no-reason delay, parcels are not tracked, Buyers shall bear the risk of lost parcel. Postman will drop parcels into your mailbox (if too big to fit into your mail box, postman will leave a Delivery Notice in your mailbox, and you need to collect the parcel at designated post office). Postman will NOT call you on delivery.

    You've received all other items doesn't mean Normal Mail is no delay or no lost, maybe this parcel got delay this time.
    If still not receive by next week Wednesday, will send you a replacement, ok ?
    Have a great day!
    Question
    Hi,

    Can I know the exact date that you mail out? I’m confused. 5-7 days based on oct 2nd will latest by today will reach cannot be delayed until next wed.
    Answer
    Hi,
    Mail out on Oct 02, 2017 .
    No body can assure Singpost Normal Mail will delivery intime, becoz it's no tracking, that's right ?
    We just leave Singpost some more days, if still not received next wee Wed, will send you replacement, I think this make sense even though we already noticed that buyers shall bear the risk of lost parcel if happan.
    Have a nice day !
    Question
    Hi I still didn’t receive my order for both wristband. Pls advise
    Question
    Hi I still didn’t receive my order for both wristband. Pls advise
    Answer
    Dear Customer,
    Below your address correct ?
    354B ADMIRALTY DRIVE,#11-250,S752354

    Question
    Yes. Pls kindly private our conversation
    Answer
    Okay
    Question
    Hi, please let me know how to rectify this? As all my orders with other seller via normal mail have reach me and the only order that till now haven’t reach me is yours. I understand buyer have to take risk hence I have indicate to take a pic of mailed parcel. And your side reply that I didn’t indicate until I submit the proof in. Then your side inform me to wait and will resend to me. I waited until the system put delivered. I hope you know where I’m coming from. I’m buying this for my daughter that need this for her wrist and the upsetting part on delay.
    Answer
    Dear Customer,
    Good morning!
    If still not receive, will send you a replacement although lost parcel is not seller's fault.
    Same address right ?
    Question
    Yes is same address. Pls take a picture of mailed parcel as I have indicated in the memo. As a buyer, I done my due diligence to remind and request for updates, You as a seller should also understand my situation as a buyer; I did not receive any proof of mailed parcel in receipt or picture of parcel before mailing with singpost stamp. I received all my purchases via normal mail except for yours.
    Answer
    Dear Customer,
    Good morning!
    Your iem will be mailed out today afternoon.
    Thank you.
  • Answered
    Question
    pla******* 2017-06-01
    Answer
    Dear Customer,now only have these colors.
    Other wise can whatsapp ous at 9875 7527
    Thank you!
    Have a nice day !
    HotGear 2017-06-02
  • Answered
    Question
    xsa******* 2017-04-04
    Answer
    Dear Customer,
    If you want pre-order some other color, it will be ready in 10 working days.
    Thank you !
    HotGear 2017-04-05
  • Answered
    Question
    eni******* 2017-03-04
    Answer
    Dear Customer,
    Re-stock will be ready in 2 weeks.
    Thank you for shopping with us.
    HotGear 2017-03-05
Ask Question
HotGear SG
Address
11 IRVING PLACE #07-02

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Policy & Notice
How to Return/Exchange