Hi, We have mailed it out on 25 September.
We check that you selected for Singpost Normal Mail delivery mode which is the slowest. There is no means to track Normal Mail shipment. Singpost will deliver to your letter box the same way as letter. Singpost does not work on Eve of Public Holiday, Public Holiday, Saturday and Sunday.
Please read our terms and conditions in our product listing page. We also attach it here for easy reference.