Surfers Paradise
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Sportswear 81 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt
7 items sold
7.3

Surfers ParadiseSportswear 81 – Ultimate Performance Quick Dry Short-Sleeved T-Shirt


Customer who recommended this item
1600
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How to submit Return or Exchange from buyer’s end? Seller Apr 22, 2016
Return & Exchange Policy Seller Apr 22, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material 95% Polyester, 5% Spandex
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (1,528)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 29, 2018 sli***
Highly Recommend Nov 20, 2018 chl***
Highly Recommend Nov 16, 2018 kon***
Recommend Nov 14, 2018 fta***
Highly Recommend Nov 10, 2018 xiu***
Highly Recommend Nov 09, 2018 dia***
Highly Recommend Nov 08, 2018 nic***
Highly Recommend Nov 02, 2018 lye***
Highly Recommend Oct 31, 2018 rud***
Highly Recommend Oct 29, 2018 toh***

Item Q&A(41)

Status
Question & Answer
  • Notice

    How to submit Return or Exchange from buyer’s end?

    Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.

    We will assess the claim issue with the provided picture and inform on the progress.
    Surfers Paradise
  • Notice

    Return & Exchange Policy

    1. Any return of exchange of items will be applicable within 7 days upon receiving of item.

    2. Shortage/ Wrong item received:
    - Provide picture of item contents within the parcel package.
    - Provide picture of the parcel package with the delivery information.
    - Shipping fee will be incurred from seller end.

    3. Defective item:
    - Provide picture of the defective area of the received item.
    - Shipping fee will be incurred from seller end.

    4. Buyer’s change of mind:
    - Would like to change to other available products or does not want the item anymore.
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Provide picture of the item to seller end.
    - Shipping fee will be incurred from buyer's end.
    Surfers Paradise
  • Answered
    Question
    kev******* 2018-10-18
    Answer
    Hi,

    I need to ask my colleague that is in charge of the stock but she is currently out of singapore and will only be back by Monday.
    Will it be possible if i get back to you on Monday ?

    Thank you
    Surfers Paradise 2018-10-19
    Question
    Okay, thank you.
    Answer
    Most Welcome

    Hi,

    I have ask my colleague about the restock, it will take around 1 month for stock to arrive.

    Thank You
    (Oct 23, 2018 09:37)
  • Answered
    Question
    rac******* 2018-09-30
    Answer
    Hi There,

    Thank You for your enquiry. Unfortunately, we will not be replenishing the stock for this design. :) Maybe you can consider our other products.

    Regards,
    Surfers Paradise
    Surfers Paradise 2018-10-03
  • Answered
    Question
    che******* 2018-09-12
    Answer
    Hi,

    Thank You for pointing out this error. We will process a partial refund for you. :)

    Regards,
    Surfers Paradise
    Surfers Paradise 2018-09-13
    Question
    Thanks a lot. Just keep me updated once u hv already process
    Answer
    Hi There,

    The partial refund has already been processed. :)

    Regards,
    Surfers Paradise
    Question
    Thanks a lot for your update. I will monitor my next month bill.
    Answer
    You're Most Welcome.
  • Answered
    Question
    Zzg******* 2018-08-24
    Answer
    Private Enquiry
    Surfers Paradise 2018-08-24
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    lu_******* 2018-08-18
    Answer
    Hi there,

    According to our records, your parcel has been shipped. We are unable to track normail postage. Thank You for understanding and we seek your kind patience.

    Best Regards,
    Surfer's Paradise
    Surfers Paradise 2018-08-21
    Question
    Received yesterday. Thanks
    Answer
    You're Most Welcome :)
  • Answered
    Question
    pau******* 2018-08-18
    Question
    Order num 120672154
    Answer
    Hi There,

    Based on our records, It has been shipped. we seek your kind patience. Thank You!
    Surfers Paradise 2018-08-21
  • Answered
    Question
    cpt******* 2018-08-10
    Answer
    .
    Surfers Paradise 2018-08-13
  • Answered
    Question
    alf******* 2018-08-10
    Answer
    Hi There,

    Yes, our jerseys are performance Dri-fit sportswear meant for exercise. S size should fit you just right.

    Best Regards,
    Surfer's Paradise
    Surfers Paradise 2018-08-13
    Question
    Then can know for height 178 n weight 70.. M size is tight fitting or losse size? Or L size is it very loose for me? Pls hold on to the attached image order first when I waiting for your reply to decide the exact correct sizes to be deliver ok. Thks Ck
    Answer
    Hi Ck,

    Thanks for your response. For your stature, you will be able to fit S/M. Our cutting actually considered slightly bigger. I am personally 185 cm/ 74kg and I wear a S.

    Hope this clarifies.

    Best Regards,
    Surfer's Paradise
    Question
    Hi.. Since this is the case, can u change my this order sizes fm L to M send it out to me. The other order still holds first. (Attached image order change to M) thks.
    Answer
    Hi There,

    Sorry for the late response. Pertaining to your orders, they have both been shipped out already. As it was already packed and processed, we were unable to hold the delivery. We seek your kind understanding.

    Best Regards,
    Surfer's Paradise.
    Question
    Hi.. I do believe that my request msg had came in before parcel has been.shipped out. Well no other choice nw n.awaits for delivery arrives. If requires whatever changes then.we do it after.
    Answer
    Thank You for your understanding
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Policy & Notice
How to Return/Exchange