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Spring FLOWER Case★GalaxyS9/Plus/iPhoneX/8/7/6/Plus/Note8/5/S8/Plus/S7/Edge/J7Prime/A5/2017/A8/2018


Customer who recommended this item
639 (Based on 702 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller 2016-06-30
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller 2016-06-30
Delivery Options Seller 2016-06-30
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Spring FLOWER Case★GalaxyS9/Plus/iPhoneX/8/7/6/Plus/Note8/5/S8/Plus/S7/Edge/J7Prime/A5/2017/A8/2018/V20 Casing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (247)

Customer Review (702)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 17, 2018 che***
Highly Recommend Jun 07, 2018 Chc***
Recommend Jun 02, 2018 tan***
Recommend May 27, 2018 phy***
Highly Recommend May 22, 2018 sue***
Recommend May 20, 2018 mar***
Highly Recommend May 16, 2018 dre***
Netural May 16, 2018 Jer***
Highly Recommend May 15, 2018 jv6***
Highly Recommend May 15, 2018 aiy***

Item Q&A(26)

Status
Question & Answer
Date
Member
Notice
Seller

1. Submission of claims

Any return of exchange of items will be applicable within 7 days upon receiving of the item

2. Any shortage of item or wrong item received

Provide picture of the item contents within the parcel package
Shipping fee will be incurred from seller end

3. Defective item issue

Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end

4. Any change of mind from buyer's end

Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
Provide picture of the item to seller end
Shipping fee will be incurred from buyer's end

5. How to submit return or exchange from the buyer's end?

Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

Notice
Seller

Dear buyers, we respect if you choose normal mailing.
But if the item is lost during transit, we will not be responsible for the lost.
Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
Dont come and tell us that u have never lost any normal mail before.
Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
We respect your choice and I hope you respect us too. Thank u very much!

Notice
Seller

Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
Registered Mailing: 2 - 5 working days

Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

Thank you for your understanding.

FAQ
Seller

Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)

Answered
2018-03-17
lip*******
User

Dear seller,

May I know if you still have the S9 plus casing for the dolphin paradise jelly case as I'm not able to find it from the drop down list.

Thank you.

Regards,

User

Hi Customer,
S9 plus models have been added to the selection options. Thanks.

Answered
2018-03-17
llm*******
User

Secret Inquiry

Secret Inquiry

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Secret Inquiry

Answered
2018-03-04
han*******
User

hello
i would like to check if Samsung J7+ phone cases available.

User

Hi Customer,
Sorry. We don't have cases for Samsung J7 Plus models. Thanks.

User

ok thenn thank you

User

Thank you.

Answered
2017-11-19
sok*******
User

Hi do you have the pearl gradient jelly case for iphone 7 plus ?

User

Hi Customer,
iPhone 7 plus models do not have a production plan. Thanks.

Answered
2017-10-06
zen*******
User

Secret Inquiry

Secret Inquiry

User

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Secret Inquiry

Answered
2017-10-03
cat*******
User

I ordered a Samsung galaxy S8 case on Sunday. I didn't get any notification yet on the delivery. Pls update on the status of the order. Order no. 230786711.

User

Hi Customer,
We receive goods from airmail in Korea every day. Therefore Delivery work will be suspended due to Korean holidays(Korean Thanksgiving Day) from Oct 02 to Oct 09. Orders for this period will be shipped sequentially from October 10th. The information announced the product top of the page. Sorry for the inconvenience. Thanks.

※ The CLEAR GRAPHIC JELLY you ordered will printed as handmade when the order is confirmed. So it takes 1 ~ 2 days after ordering. So the shipment was delayed. The product will be shipped after October 10. Please understand. We will do our best for the quick delivery.

Answered
2017-10-03
skp*******
User

Hi, do u have Cherry Blossom Type G for Samsung S8?

User

Hi Customer,
Sure. There is in stock. Thanks.

User

But there is no drop down box fr type G. Pls advise.

Its ok, I have placed my order. Thanks!

User

Dear Customer
Thank you for using.
Have a good day ~

User

Received item but when try out, it "sticks" on my hp. How can i make it less sticky?

User

Hi customer,
Could you show me the item you get?

User

Sure. Where can i email the pic to? Or any hp nbr that i can whatsapp to?

Sure. Where can i email the pic to? Or any hp nbr that i can whatsapp to?

User

Please send photos to this email address. Thanks.
moon@jkplanet.net

Answered
2017-09-17
xiu*******
User

Secret Inquiry

User

Secret Inquiry

User

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Secret Inquiry

Address
UBI TECHPARK 10 UBI CRESCENT #02-67 (Left Entrance) Singapore
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How to Return/Exchange