- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $60.00 purchase.
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Please note that we only allow exchange once, within 1 month from order date.
SingPost Normal MailDelivery by SingPost Normal Mail would usually require 3-5 working days same as emphasized by the official website. Please note that normal mail is untraceable and occasionally it would take up to 3 weeks for them to be delivered. Please inform us again if you have not received after 21 days from your order shipping date and we will work out a satisfactory solution.
QxpressAs Qxpress only require a short period of 1-3 days (including weekends) to deliver your items to your doorstep, please put our utmost patience into practice and wait for the goods to arrive. Even if your patience begins to fail you, you can always check the status of the delivery through the tracking number issued after item(s) has been dispatched. In case of undelivered, personnel of Qxpress will arrange another delivery personally until the items have successfully reached your hands.*We do not advise any customer to make sacrifices in any form (e.g. taking an official leave from work) just to remain at home for the collection of the items.*
Strictly no refund.Exchange and try on the spot when you come down to our warehouse at 1 Yishun Industrial Street 1 #08-02 A'Posh BizHub Singapore 768160Exchange via mail is ceased as of 28 SEP 2015 due to lost mails and customers who sent washed dresses.
If you have any enquiry, please be nice. We are nice only if you are nice. We apologise if we made any careless mistake for your order, inform us nicely and we will assist you at the soonest possible. Using words like stupid, cheated won't solve the matter.Treat others like how you want to be treated.
Email/Qpost : Do not recommend. SMS/CALL 85889875: (SAT, SUN & Public holidays off)Address: 1 Yishun Industrial Street 1 #08-02 A'Posh BizHub Singapore 768160 Exchange please sms instead of qpost. Exchange via postage, customers need to bear both way postage.
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Quick Delivery! Nice Design but need to wait for restock for exchange on another buy
Group:Anklet Heel | Colour:White | Size:38
I like it. Quality is good... delivery fast. Will buy again if I find nice heels.
Group:SN | Colour:3 | Size:37(+S$1.99)
Very nice. Not bad ......
GROUP:SLP | COLOUR:4 | SIZE:38(+S$1.99)
Highly recommended. Fast delivery. Overall okay
GROUP:YEN | COLOUR:3 | SIZE:37(+S$1.99)
Great height, very comfortable and cute. I can easily wear these with a little dress or jeans. Only complain is that the material isn't all great. Not a deal breaker cause it's hard to find heels with such height and still be very comfortable.
GROUP:Double Buckle Sandal | COLOUR:Black | SIZE:36
Group:SN | Colour:5 | Size:37(+S$1.99)
Group:SWS | Color:2 | Size:38(+S$1.99)
GROUP:SLP | COLOUR:5 | SIZE:37(+S$1.99)
GROUP:YEN | COLOUR:5 | SIZE:36(+S$1.99)
GROUP:SAN | COLOUR:7 | SIZE:37(+S$4.99)
Please cancel the order and place again with the right design and size as we cannot change the size / colour / design. It is to safeguard you and us in case of any problem arises.
I am afraid that your order is on delivery, we cannot cancel your order as we have already made payment to the delivery company prior to dispatch. We will be able to cancel the order only before dispatch but not when it is on delivery. We are running on small profit margin so please think clearly before placing your order. A delivery costs 4.
If you selected "Store Pickup" by mistake, please cancel the order in MyQoo10 and make the purchase again. Please make sure to select the correct delivery option.
Give us a text with your order number and we will assist you asap as qoo10 system is laggy on our end. Sometimes it doesn't load in our system. SMS 85889875 so we can assist you at the soonest possible. MON - SAT 12PM - 6PM close on public holidays and sundays
I apologise that we do not accept exchange for order which was made more than 1 months ago from order date
Hi, I am looking for the followings:- Anklet Heel, Color White, Size 37- SN4, SN5, & SN6 in Size 37.Can you inform me if I should wait for the above ?If yes, when can I order?Thank you!
Already answered inquiry. If you have another any question, please contact to us.
Hi Will you be restocking PUM 3 in black and SAN 1?
Hi as of now these two designs have been discontinued :)
Dear Seller,i am writing with regards to my order as follows:214649693★Stable Heels to Match Your Work Dress ★ Match Anything!!! Stable High Heels ★Stable Heels to Match Your Work Dress ★ Match Anything!!! Stable High HeelsGROUP:SAN / COLOUR:4 / SIZE:38(+S$3.99)A size 36 was delivered instead. Please kindly advice!Regards,Ruth
Hi thank you for your call the other day. I will be arranging the exchange this week. Will keep you posted via sms :)
Hi do you have size 34? Or does the sizing run smaller?
Hi sorry we dont carry size 34. For covered shoes i think you can try 35. open toes confirm too big. But do note that shoes we cannot exchange because it is stored oversea
Hi will you restock san 08 again?
hi sorry wont be restocking already
Hi, can I know what's the status of my order? Order no. 211540010, can't seem to track it in qxpress :(
hi im sorry, let me check tmr and update you
Okay please let me know tdy
Hey gave you a text.
Hi, I have not received my items yet. May I know have the item has been ship out? Where is the location now? Able to track? Thanks.
hi im sorry for the long wait. looks like you have received your order.
Hi, can I check if you will be stocking up for this shoe model SAN 1 OR 2 size 40. Thanks to advise.
Hi im sorry only have the sizes indicated on the product page.
There isn’t any posted question about item.