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 ★★★StarBuy★★★Wireless Premium Motion Sensor LED Bar With Warranty -
6.52

★★★StarBuy★★★Wireless Premium Motion Sensor LED Bar With Warranty -


Customer who recommended this item
37
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Warranty Policy Seller Sep 01, 2017
Shipping Policy Seller Jul 10, 2016
Aftersales Service Promise Seller Jun 30, 2016
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Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From From Overseas (Singapore)
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Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Motion Sensor LED
BOOKMARK 1 2 3 4 5 6 7

Photo Review (17)

Customer Review (32)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 01, 2019 van*** (SG SG)
Highly Recommend Feb 24, 2019 wil*** (SG SG)
Highly Recommend Feb 12, 2019 yew*** (SG SG)
Not Recommend Dec 16, 2018 dor*** (SG SG)
Not Recommend Dec 12, 2018 dor*** (SG SG)
Highly Recommend Oct 19, 2018 bab*** (SG SG)
Highly Recommend Oct 18, 2018 lyh*** (SG SG)
Highly Recommend Oct 16, 2018 lyh*** (SG SG)
Highly Recommend Oct 06, 2018 hui*** (SG SG)
Highly Recommend Sep 18, 2018 tan*** (SG SG)

Item Q&A(6)

Status
Question & Answer
  • Notice

    Warranty Policy

    Warranty Policy

    Defective Item(s) -
    Photo of the defective area of item(s) required
    Video of defective function(s) or item(s) required for electronic item(s)

    Warranty Item(s) -
    When the Item(s) is verified to be defective during warranty period, there will be 1 to 1 exchange at no cost to the customer
    Buyer has to come down to seller's premises to do the exchange or by mailing
    Mailing warranty item(s) has to be shipped and received by the seller before the replacement product is shipped out
    Shipping costs will be borne by the buyer if mailing warranty option is chosen

    Functional Defects -
    Warranty will only be processed if there is a functional issue
    Cosmetics claim do not automatically qualify; case by case basis

    Best regards,
    DnL
    DnL SG
  • Notice

    Shipping Policy

    Dear Valued Customers,

    We strongly advise and encourage to use Qxpress as your shipping choice.

    Should you prefer to use SingPost Non-Registered Mail, we will not be responsible for any delays, lost mails or damaged products. We will not re-send any items due to delays, lost mails or damaged products.

    By purchasing our product(s), you will hereby agree to this shipping policy.

    Best regards,
    DnL
    DnL SG
  • Notice

    Aftersales Service Promise

    Dear valued customers,

    We believed in repeating customers, hence we are committed in providing the best after-sales service to our valued customers who trust us.

    We strongly advise all items to be inspected and tested upon receiving.

    Should you have any questions, concerns or even facing difficulties on the product, please do not hesitate to contact us.

    As we are dealing with humans & not products, all customers will be "VIP" treatment.

    Please do not leave us negative or unfair review before contacting us for your concerns.

    We can be reached at aftersales@dnl.com.sg with your order number as the header to ensure we serve you faster.

    All emails will be replied as soon as possible every day.

    Last but not least, thank you for your business & support!

    Best regards,
    DnL
    DnL SG
  • Notice

    Service Delivery & Quality Control Promise

    Dear Valued Customers,

    Efforts will be made to ensure your purchased items are qc-ed & shipped out to you within our fastest possible frame to meet the postal company's pickup timing.

    Here are our Service Delivery Promise -

    - Weekday orders received before 8pm will be processed and shipped out the next business day.
    - Weekend orders received before 8pm Sunday will be processed and shipped out the next business day.
    - Public Holidays orders received before 8pm will be processed and shipped out the next business day.

    Quality Check -
    - All items will be checked and tested before shipping out.

    Best regards,
    DnL
    DnL SG
  • Notice

    Exchange & Refund Policy

    Exchange & Refund Policy

    This policy is applicable within 3 days upon receiving of the item(s)

    Wrong Item(s) or Qty -

    Photo of the item contents required
    Photo of the packaging w/ delivery address

    Defective Item(s) -

    Photo of the defective area of item(s) required
    Video of defective function(s) or item(s) required for electronic item(s)
    Shipping costs will be borne by seller

    Refund Item(s)
    Buyer has to send item back at their cost
    Refund amount will be the item pricing at the time of purchase, exclude shipping fees
    15% handling fees of total price paid will be charged to buyer for refund

    Exchange -
    Buyer has to come down to seller's premises to do the exchange or by mailing
    Mailing exchange item(s) has to be shipped & received before the replacement is shipped out
    Shipping costs will be borne by the buyer if mailing is chosen

    Best regards,
    DnL
    DnL SG
  • Answered
    Question
    yin******* 2018-09-27
    Answer
    Private Enquiry
    DnL SG 2018-09-27
  • Answered
    Question
    mar******* 2018-06-03
    Answer
    Dear Customer,

    Thanks for your enquiry.

    Please write to us at aftersales.qoo10@dnl.com.sg for technical support.

    Looking foward to your email.

    Best regards,
    DnL
    DnL SG 2018-06-03
    Question
    Already email.. Order No. 243957245
    Answer
    Dear Customer,

    We replied you via email this morning.

    Best regards,
    DnL
    Question
    Hi DnL, didn't see any incoming email from u
    Answer
    Dear Customer,

    Please check your junk mail.

    Best regards,
    DnL
  • Answered
    Question
    mok******* 2018-03-28
    Answer
    Dear Sir/Mdm,

    Thanks for your interest and enquiry.

    Yes they have always on function.

    Do take note the touch bar is not motion sensor, it has to be trigger on or off manually. It requires external power source to power it on, we have 3pin adaptor and USB extension cable if needed in the options.

    For closet, the long bar is highly recommended.

    If you have further questions do let us know.

    Best regards,
    DnL
    DnL SG 2018-03-28
  • Answered
    Question
    tje******* 2017-06-21
    Answer
    Hello Sir/Mdm,

    Thanks for your bid, unfortunately this we have no control on reinstating. You may want to contact Qoo10 for this.

    Best regards,
    DnL
    DnL SG 2017-06-21
  • Answered
    Question
    ken******* 2017-06-17
    Answer
    Dear Mr. Wong,

    Thanks for your enquiry and 3rd purchase. I was intending to Whatsapp or SMS you on this enquiry however there was no mobile number provided.

    I checked your previous 2 orders and yes they were the older generation 2 models where only the battery motion sensor 10 LED bar has 3 switches.

    Our manufacturer has discontinued that variant due to popularity.

    The current Gen3 models im carrying, only the rechargeable USB variant has Auto/Off/On switches and improved electrical circuit board.

    Hope this clarifies and answers your queries.

    Best regards,
    DnL
    DnL SG 2017-06-17
    Question
    Appreciate your swift reply. The reason why I prefer the battery type because I ever bought one with built-in USB rechargeable type (lithium battery) from another seller last year, the lithium battery failed after only one week usage as it could not be charged anymore. The seller took the responsibility to replace one with battery operated type & kind enough to refund me price difference. This battery operated unit has been working well almost one year now without problems. Frankly speaking it would be nice to have the built-in USB type but I have no confidence about the quality of lithium rechargeable battery used by the manufacturer & therefore not sure whether it will last more than 2 years? So far all battery operated led motion sensor lights I bought from physical stores lasted 5 years & above.
    Answer
    Dear Mr. Wong,

    I totally can understand where you are coming from.

    Some of my customers also do feel the same way like you do. However what i can say is it really depends on the manufacturer quality control. So far the manufacturer im getting mine from is properly certified and patented, they are not some fly by night manufacturer.

    Maybe you can get 1 piece for trial purposes and see how it goes.

    The key thing is, once its fully charged you have to disconnect asap. This way your batteries last longer.

    Personally the new Gen3 has not disappointed me yet for my personal usage.

    If you have further questions do let me know.

    Best regards,
    DnL
    Question
    If based on economic scale, I would rather go for Buy 6 & get 2 Free since some qty will be given to my family members. Your proposal is valid but if will take a long time to check its reliability before I could decide to go for a larger qty purchase.
    Answer
    Dear Mr. Wong,

    Last but not least, rechargeable models you do get higher capex but your opex will be greatly reduced.

    Something worth considering about, unless you are using rechargeable AAA batteries for your battery model. Then its a different story.

    Best regards,
    DnL
    Question
    You are right I am using only enelop rechargeable batteries for all my LED Bar as such battery can last for many years based on normal usage & charging & cheaper cost in long run. I cannot control the quality of built-in USB lithium battery & once it is not working, I have to throw away the complete LED Bar.
    Answer
    Dear Mr. Wong,

    Duly noted on your concerns. Like what i mentioned earlier on, the manufacturer i got my products from are RoHS, certified and patent.

    For your consideration.

    Best regards,
    DnL
  • Answered
    Question
    ken******* 2017-06-06
    Answer
    Hello Sir/Mdm,

    Thanks for your intrest in our products.

    The only way is to place a new bid for the Qty you want.

    This is the way how Qoo10 designed the system and there is no way to bypass it.

    Hope this clarifies.

    Best regards,
    DnL
    DnL SG 2017-06-06
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