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[SG] 12patches ScarAway Drug-Free Professional Silicone Scar Treatment 1.5x3 inch ea. Made in USA
1 items sold
64.99

[SG] 12patches ScarAway Drug-Free Professional Silicone Scar Treatment 1.5x3 inch ea. Made in USA


Customer who recommended this item
42
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Singpost Normal Mail (Slow) delivered to your Letterbox Seller Apr 29, 2015
Qxpress (Fast) delivered by Courier (Signature Needed) Seller Feb 10, 2015
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Manufacturer/
Place of origin
ScarAway Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(goodvalueshoppe@gmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [SG] 12patches ScarAway Drug-Free Professional Silicone Scar Treatment 1.5x3 inch ea. Made in USA
BOOKMARK 1 2 3 4 5 6 7

Photo Review (18)

Customer Review (44)

Item Q&A(8)

Status
Question & Answer
  • Notice

    Singpost Normal Mail (Slow) delivered to your Letterbox

    For non-urgent orders only.

    Slow but convenient delivery to your letterbox by Postman as no signature required. Unreliable delivery time of average 5-7 working days, up to 15 working days (3 weeks)

    Risk of lost mail as no tracking info available. Pls double check correct shipping address (including unit number) as wrong address result in lost mail (non-claimable). Pls note Postman will not call to meet you.
    Good Value Shoppe
  • Notice

    Qxpress (Fast) delivered by Courier (Signature Needed)

    Fast and reliable delivery within 2-3 working days with tracking info and signature is required.

    Pls note Qxpress does not accept any specific instructions (eg call or SMS before delivery, preferred delivery time, etc). If you miss your delivery, pls do not worry, reschedule at no cost. For any queries on delivery, pls call Qxpress directly at +65-6661-9100 (quote your tracking number).
    Good Value Shoppe
  • FAQ

    I did not receive my package, what can I do?

    For Qxpress, once you have the tracking number, pls call them directly and quote your tracking number for assistance. For Singpost normal mail, delivery time is unreliable without tracking, usually take 5-7 working days, up to 15 working days (3 weeks) to deliver to your letterbox. Pls only contact us 3 weeks after your order for assistance if not received by then. Kindly note if wrong address or incomplete address is provided to us, mail will be lost as there is no tracking for normal mail. In such cases, it will be strictly non-claimable as we ship according to address provided in the order. Thank you.
    Good Value Shoppe
  • FAQ

    How much is shipping?

    Qxpress is flat rate $3.99-$4.50 (depends on item), regardless of quantity purchased. Singpost normal mail is postage fee + order fulfilment centre fee (processing and handling fees), may differ from item to item.
    Good Value Shoppe
  • FAQ

    Is there warranty for my purchase?

    Yes, all items have default 14 days from date of purchase, warranty against manufacturer defects where we will do 1-for-1 exchange. Mail back defective item to us and we will service / mail back a working piece. Buyer and seller bears own shipping fees. Pls note 14 days period is strictly followed with no exceptions to be fair to all customers. Thank you
    Good Value Shoppe
  • FAQ

    How is my order fulfilled and how long will I receive my items?

    All orders will be processed and sent out within 1-2 working days (exclude weekends and PHs). Orders are packed and handled by our appointed order fulfillment center which will send out orders in accordance to your chosen shipping method. Singpost normal mail: your package will be handed over to Singpost by order fulfillment center and Singpost postman will deliver your package to your letterbox (no signature required) within 5-7 working days on average and up to 15 working days (3 weeks). There is risk of lost mail as there is no tracking. Qxpress: your package will be handed over to Qxpress by order fulfillment centre and it takes about 2-3 working days to deliver the item to you. Signature is required.
    Good Value Shoppe
  • Answered
    Question
    lia******* 2017-04-12
    Answer
    Already inquiries replied. Thank you.
    Good Value Shoppe 2017-04-12
  • Answered
    Question
    lia******* 2017-04-12
    Answer
    Hi Customer,

    Item is not reusable. Scars may feel softer in just a few days, with visible results in just weeks. Optimal results are achieved in about 12 weeks. Thank you.
    Good Value Shoppe 2017-04-12
  • Answered
    Question
    Che******* 2016-08-13
    Answer
    Hi Customer,

    New stock should be in about 2-3 weeks. For use of product, pls refer to product label. Thank you.
    Good Value Shoppe 2016-08-13
  • Answered
    Question
    bot******* 2016-04-06
    Answer
    Hi Customer,

    Regret to inform, we do not carry the abovesaid item. Thank you.
    Good Value Shoppe 2016-04-07
  • Answered
    Question
    shu******* 2015-12-23
    Answer
    Hi Customer,

    Due to short staff, we regret to inform we do not have self collection or meetup.

    Kindly purchase on Qoo10 and we will deliver using our delivery partners.

    We apologise for the inconvenience and thank you for shopping with us.
    Good Value Shoppe 2015-12-23
  • Answered
    Question
    ste******* 2015-10-06
    Answer
    Hi Customer,

    You can choose Normal Mail for this item (it will be delivered to your home mailbox - no need to sign off).

    Alternatively, you can choose Qxpress and send it to your office, friends / relatives home where there is someone to sign off.

    Thank you for shopping with us.
    Good Value Shoppe 2015-10-06
  • Answered
    Question
    ste******* 2015-10-06
    Answer
    Hi Customer,

    Due to short staff, we regret to inform we do not have self collection or meetup.

    Kindly purchase on Qoo10 and we will deliver using our delivery partners.

    We apologise for the inconvenience and thank you for shopping with us.
    Good Value Shoppe 2015-10-06
  • Answered
    Question
    she******* 2015-06-19
    Answer
    Hi Customer,

    Yes this is authentic ScarAway product.

    How do you want to check authenticity?
    Good Value Shoppe 2015-06-19
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Policy & Notice
How to Return/Exchange