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JK-Commerce
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GOOD MINISHOP RATE 90%
0.80

[Super Sale]★NEW! iPhoneX/XS/MAX/XR/8/7/6/Plus/GalaxyNote9/8/5/S9/S8/Plus/S7/Edge/J7Prime/A8/2018


Customer who recommended this item
242
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Super Sale]★NEW! iPhoneX/XS/MAX/XR/8/7/6/Plus/GalaxyNote9/8/5/S9/S8/Plus/S7/Edge/J7Prime/A8/2018
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (235)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 22, 2019 amb*** (SG SG)
Highly Recommend Feb 20, 2019 aet*** (SG SG)
Highly Recommend Feb 14, 2019 aci*** (SG SG)
Recommend Feb 10, 2019 lai*** (SG SG)
Highly Recommend Feb 09, 2019 ohr*** (SG SG)
Highly Recommend Feb 07, 2019 hao*** (SG SG)
Highly Recommend Feb 06, 2019 ycp*** (SG SG)
Highly Recommend Feb 04, 2019 ven*** (SG SG)
Highly Recommend Feb 03, 2019 iqi*** (SG SG)
Highly Recommend Feb 03, 2019 yeo*** (SG SG)

Item Q&A(16)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10">Shopping List>Cancel/Refund/Non-Receipt >Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    JK-Commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    JK-Commerce
  • Notice

    Delivery Options

    Please take note that JK-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: JK-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    JK-Commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    JK-Commerce
  • Answered
    Question
    Bea******* 2019-02-05
    Answer
    Dear customer
    Thank you for using.
    There are two versions of your inquiry.
    Full cover glass & mobile case compatible glass
    So choose from two types.
    All are full cuver glass.
    The mobile case-compatible glass is designed to be a little smaller.
    Thank you.
    JK-Commerce 2019-02-07
  • Answered
    Question
    Xan******* 2019-01-21
    Answer
    Dear customer
    We apologize for any inconvenience.
    The item has been shipped from Singapore.
    We have been sent by Singpost Normal mail.
    If the goods are returned to our company, we will contact you.
    Please confirm the mailbox of the customer's shipping address set in Qoo10 by this week.
    Thank you.
    JK-Commerce 2019-01-21
    Question
    Yes, mailing address set in Qoo10 is correct. Thank you.
    Answer
    Dear customer
    We apologize for any inconvenience.
    Thank you for your generous understanding.
    After confirming this week,
    Reply please.
    Thank you.
    Question
    Hi, I’ve already confirmed that my mailing address set in Qoo10 is correct. Thks
    Answer
    Dear customer
    We apologize for any inconvenience.
    After confirming this week,
    Reply please.
    Thank you.
    Question
    Hi, any uodates from your end? Thank you
    Answer
    .
  • Answered
    Question
    kar******* 2019-01-14
    Answer
    Dear Customer
    We apologize for any inconvenience.
    Qoo10 has a limited number of options,
    After selecting the desired product,
    Please contact us.
    Galaxy A7 2018 We will reply if delivery of is possible.
    Thank you.
    JK-Commerce 2019-01-14
  • Answered
    Question
    mih******* 2019-01-09
    Answer
    Dear Customer
    Thank you for using.
    There are two shipping charges.
    I tried the test, but there is no problem with the shipping cost.
    Please use it again.

    For more information

    Singapore Office
    150 Beach Road, Gateway West, # 18-01, Singapore 189720

    Tel: 65 6500 4440
    Fax: 65 6735 3487
    Customer Service: Ask a Question
    Partnership: qoo10@qoo10.sg

    Thank you.
    JK-Commerce 2019-01-09
    Question
    Screenshot
    Question
    Screenshot
    Question
    So I should check with qoo10?
    Answer
    Dear Customer
    We apologize for any inconvenience.
    System issues cannot be handled by the seller.
    Please contact Qoo10.
    Thank you.
  • Answered
    Question
    cof******* 2019-01-03
    Answer
    Dear Customer
    Thank you for using.
    Galaxy A8 2018 = Galaxy A530 (model name)
    Galaxy A8 Star = Galaxy G885 (model name)
    Different models.
    Please check the correct model.
    Thank you.
    JK-Commerce 2019-01-03
    Question
    Ok thanks
    Answer
    Dear Customer
    Thank you for using.
    Have a good day ~
    Thank you.
  • Answered
    Question
    cjj******* 2018-12-28
    Answer
    Dear Customer
    Thank you for using.
    You can use the product you inquired,
    The touch sensor may be somewhat deteriorated.
    Please increase the touch sensitivity of your phone.
    Thank you.
    JK-Commerce 2018-12-29
  • Answered
    Question
    ken******* 2018-12-17
    Answer
    Dear Customer
    Thank you for using.
    The side product is TPU (jelly) and the back side is PC (hard) material.
    Thank you.
    JK-Commerce 2018-12-18
  • Answered
    Question
    iyn******* 2018-12-15
    Answer
    Dear Customer
    Thank you for using.
    There is a strap hole in the bottom left corner.
    Thank you.
    JK-Commerce 2018-12-17
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Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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How to Return/Exchange