Super B Cookware
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MINISHOP RATE 90%
28CM WOK • SUPER B Singapore • Anodized Wok / Frying Pan / Fry pan / Kitchen / HEALTHY NO COATING
2 items sold
73.68

Superbcookware28CM WOK • SUPER B Singapore • Anodized Wok / Frying Pan / Fry pan / Kitchen / HEALTHY NO COATING


Customer who recommended this item
6
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Unanswered Inquiries 29/01 Qoo10 customer center Jan 29, 2018
more
Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material Hard Anodized Cookware
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(bteotdg@yahoo.com.sg)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4)

Item Q&A(8)

Status
Question & Answer
  • Notice

    Unanswered Inquiries 29/01

    Seller to answer within 24hrs.
    Qoo10 customer center
  • FAQ

    How long does it take to deliver my order?

    We will do our best to deliver your order as soon as possible, but please allow 2~3 business days for your order to be delivered. If you place your order before 4pm, your order should be delivered in 2 days from the date of purchase. If you place your order after 4pm, your order should be delivered in 3 days from the date of purchase. Thank you for your patience!
    Super B Cookware
  • FAQ

    What if I receive a defective item?

    We apologise greatly if this happens! In the case where a defective item was sent to you, contact us at bteotdg@yahoo.com.sg with photo(s) of the defect. We will assess the defect and arrange for a new item to be delivered to you at no extra cost should the item be deemed defective.
    Super B Cookware
  • FAQ

    What if I receive a wrong item?

    We will do our best not to make any mistake in our deliveries, but we are sorry if it does happen. In the case where a wrong item was sent to you, contact us at bteotdg@yahoo.com.sg as soon as possible and we will arrange for the correct item(s) to be delivered to you at no extra cost.
    Super B Cookware
  • FAQ

    Can I change my delivery address after placing my order?

    If you need to make changes to your delivery address after placing your order, please email us at bteotdg@yahoo.com.sg within 1 hour of your order confirmation to inform us of the changes you would like to make. If you take more than 24 hours to inform us of the changes, chances are your order may have already been shipped out.
    Super B Cookware
  • FAQ

    Do you do ship internationally?

    While we would love to ship internationally to you, shipping charges are way too expensive! If you are keen on buying our products and are willing to pay for the shipping fees, do contact us at bteotdg@yahoo.com.sg and we will try to make the best possible arrangement for you.
    Super B Cookware
  • FAQ

    Can I choose my desired delivery date and time?

    As our orders will be delivered by an external logistics company, we cannot determine the delivery date and time. However, if you do have a desired delivery date and time, do mention it in the 'memo to seller' field and we will try our best to arrange something for you.
    Super B Cookware
  • FAQ

    How long does it take to deliver my order?

    We will do our best to deliver your order as soon as possible, but please allow 2~3 business days for your order to be delivered. Thank you for your patience!
    Super B Cookware
  • Answered
    Question
    che******* 2019-07-04
    Answer
    Hi! We see that you've already purchased the item, thank you! And really sorry, for the time being we wont be having any additional discount for this item as it's already priced cheaper than in our physical retail stores. Thanks for your understanding!
    Super B Cookware 2019-07-06
  • Unanswered
    Question
    yof******* 2019-05-28
  • Answered
    Question
    ste******* 2019-05-25
    Answer
    Hi, it’s already offer price! Thanks.
    Super B Cookware 2019-05-25
  • Answered
    Question
    boe******* 2019-04-28
    Answer
    Hi, you can, but do more frying than steaming! If you do more frying, the oil helps to coat the wok surface and gives it a better non-stick effect. If you do too much steaming, you will remove the layer of oil. If you steam perhaps 1-2 times a week, that's fine :)
    Super B Cookware 2019-05-02
  • Answered
    Question
    pau******* 2018-06-19
    Answer
    Hi,

    Yes, you can use this for cooking soups, curries, or even use it as a steamboat/stew pot. You can also use it for stir frying vegetables, stir frying meat, panfrying steak and fish etc. Hope this answers your question!
    Super B Cookware 2018-06-20
  • Answered
    Question
    sha******* 2018-05-03
    Answer
    Hi! It’s been settled, you should see it now. Thanks :)
    Super B Cookware 2018-05-03
    Question
    Hi thanks for issuing the shop coupon. Just made the purchase. look forward to receive the wok.
    Answer
    You’re most welcome :) will send you a message on how to use and maintain the wok in the next few days! :) thank you.
  • Answered
    Question
    sha******* 2018-05-01
    Answer
    Hi! Previously the shop coupon was applicable for this item, but the coupon is gone now. I will set a shop coupon for this item again for today and tomorrow. If you're interested, please order by tomorrow otherwise the coupon will be gone again! Thanks :)
    Super B Cookware 2018-05-02
    Question
    Hi..thanks for your prompt reply. I will order this item once you issue the shop coupon. Can I check if you have issue the shop coupon already? Thanks alot.
    Answer
    Hi apologies, I set the shop coupon but not sure why it’s not appearing. Give me some time to troubleshoot the problem. Once it’s up I will notify you! Thanks for your patience!
  • Answered
    Question
    zoe******* 2018-01-07
    Answer
    Hi! Yes definitely :) It can be used on gas stoves, or even ceramic infra-red stoves.
    Super B Cookware 2018-01-07
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