Min. $100.00 Purchase~2017.11.30
Min. $60.00 Purchase~2017.11.30
Min. $0.00 Purchase~2017.11.30
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $20.00 purchase.
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In general, it takes 2 to 3 working days to reach you once ship out. There are rare cases that packages are delayed for 1 to 3 weeks due to postman delivery error which gets re-delivered again. It is rare but it does happen. If you do not receive your order after 1 week, please post on message board, email to firstname.lastname@example.org or qtalk us and we will investigate and contact you within 24 hours. Please provide your order number or cart number for ease of order tracking.We recommend registered mail at all times especially during festive season. We ensure all orders are sent out within 1 working day excluding weekends and public holidays. Orders on Friday will be shipped out following Monday, latest by Tuesday if our orders are too overwhelming over the weekends. We hope to seek your kind understanding.
Goods sold are not returnable nor exchangeable due to hygiene reasons.Any shortage of item or wrong item received, please email the following to email@example.com -Picture of the item contents within the parcel package-Picture of the parcel package with the delivery information.Defective item issue-Provide picture of the defective area of the received item
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Repeated orders for Christmas presents. Beautiful as usual.
Design:Bubbles 1 - Pink | Color:Black | Size:Large + Medium Set(+S$14.90)
Seller wrapped all items with care and gave me an upgrade in delivery method cos i bought quite a nos of pieces. That's very nice gesture.
If item have indication that it's made in europe that will be perfect.
Design:Oriental 5 - Capri Blue | Color:Clear | Size:Travel
Seller was very prompt with enquiries. Thats a plus
However it's not mentioned anywhere on the item that it's made in europe.
The travel size is smaller than i imagined.
Design:Rainbow 8 - White Pink | Color:Color | Size:Travel(-S$6)
Look very pretty... just that the holder does not cover nicely.
Design:Bubbles 8 - Turquoise | Color:Clear | Size:Medium(+S$4)
Very well packaged with many rounds of bubble wrap. Glass files are in good condition and quick delivery! Placed order on 14 Nov & goods were received in the letterbox on 16 Nov. (was expecting door delivery but oh well)
Also had a surprise nail sticker FOC, very satisfied purchase!!
Design:Rainbow 3 - Magenta Blue | Color:Color | Size:Set(+S$4)
Design:Oriental 8 - Amethyst | Color:Clear | Size:Travel
Design:Rainbow 3 - Magenta Blue | Color:Color | Size:Travel(-S$6)
Design:Oriental 1 - Tanzanite | Color:Clear | Size:Travel
Design:Oriental 8 - Amethyst | Color:Color | Size:Travel
Design:Bubbles 5 - Blue | Color:Black | Size:Travel
Will i get the free classic medium file if I buy the large+medium set?
Hi, may i know the length of all the 3 sizes (travel, medium, large)?
Hi sure. Dimensions as follow:Travel/Purse Size: 90mm/ 3.55 inchesMedium Size: 135mm/ 5.32 inchesLarge Size: 195mm/ 7.68 inchesHope this helps
If I place order today, can u mail it out by today or tomorrow as I need it urgently?
hi yes, if u place the orders today, we can mail by tomorrow. But do note that its Friday tomorrow follow by weekends, hence the estimated delivery will be next Tues or Wed if no delay. Are u ok with that? Not sure how many pcs you are getting as we offer next day delivery for any 10 Swarovskis ordered. Just in case if you are. Otherwise its good to know. Hope that answers your query :)
Hi,I made a purchase for more than 10 items, i understand from the website that item would be deliver the next day if purchase more than 10 items, or has the policy change or something?Regards,Crystal
Hi yes. We will deliver any orders within next working day for any 10pcs of swarovskis purchased. Will contact you tomorrow to arrange delivery. Do ensure your contact details are up to date. Many thanks for your order.
Hi! May i ask what does the lifetime warranty covers? just the abrasive? does it cover breakage?
Abrasive surface only which is the critical functionality of the files. It does not cover breakage.
Any issues if I handcarry and board flight?
Hi, technically the rounded tip files are ideal to bring on board plane. Apparently we only have kids designs for the rounded tips for safety reasons. For non kids design with rounded tips, they are available only in large size which we do not carry at the moment. We will work with our Europe manufacturer as too perhaps developing a range of rounded tips in medium and travel sizes. Thank your for your interest.
Hello, it says here on your item information there is lifetime warranty, as i'm purchasing a new one to replace the current one i'm using due the the abrasive surface being rubbed off. Should this happen to your product do i come directly back to you? Thank you. :)
Hi yes. You can email us at firstname.lastname@example.orgWe will then advise you where to send it to for our inspection and proceed accordingly for the replacement should the abrasive surface wears off. Hope that answers your query. Many thanks for your interest.
There isn’t any posted question about item.