Swisse multivitamins/supplement Australias Number 1 Brand for Vitamins Supplements
3 items sold
11.2

SwisseSwisse multivitamins/supplement Australias Number 1 Brand for Vitamins Supplements


Customer who recommended this item
2272
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$37.40 in a cart.
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  • US$48.60
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  • US$17.60
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  • US$240.10
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
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Manufacturer/
Place of origin
Australia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,013)

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Customer Review (2,388)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 14, 2019 ken*** (SG SG)
Highly Recommend Feb 08, 2019 feb*** (SG SG)
Highly Recommend Feb 01, 2019 ran*** (SG SG)
Highly Recommend Feb 01, 2019 ran*** (SG SG)
Netural Jan 12, 2019 oan*** (SG SG)
Highly Recommend Dec 20, 2018 jes*** (SG SG)
Highly Recommend Dec 18, 2018 bam*** (SG SG)
Highly Recommend Dec 14, 2018 ohp*** (SG SG)
Highly Recommend Dec 05, 2018 yuz*** (SG SG)
Highly Recommend Nov 23, 2018 syj*** (SG SG)

Item Q&A(249)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • FAQ

    Dear seller, what is the expiry date for children fish oil?
    Thx

    Dear buyer, The expiry date for the children fish oil should be 04/17 Next year. Thank you.
    Qoolife Mall
  • Answered
    Question
    red******* 2019-02-11
    Answer
    Dear Customer, kindly refer to the website attached: https://www.qoo10.sg/sp/193165. Thank you! QooLife Team
    Qoolife Mall 2019-02-15
  • Answered
    Question
    coc******* 2018-12-30
    Answer
    Dear Customer, we noticed that you've cancelled your orders. We hope to see you again. Thank you! QooLife Team
    Qoolife Mall 2019-01-02
  • Answered
    Question
    jed******* 2018-12-20
    Answer
    Dear Customer, we have cancelled your order no: 285562155 as it is out of stock now. Thank you! QooLife Team
    Qoolife Mall 2018-12-21
  • Unanswered
    Question
    chr******* 2018-12-04
  • Answered
    Question
    jot******* 2018-11-13
    Answer
    Dear Customer,

    To redeem the $5 Swisse Coupon, you will need to redeem the swisse sample from our qoolife page. The passcode of the voucher comes with the delivery of the sample
    Qoolife Mall 2018-11-14
    Question
    Ok noted thx
    Answer
    Dear Customer,

    Your item will be process soon.
    Please expect to receive your item in 2-3 working days.

    Thanks
  • Answered
    Question
    kon******* 2018-06-01
    Answer
    Dear Customer,

    We apologise as this item have been discontinuted.

    Thanks
    Qoolife Mall 2018-06-05
  • Answered
    Question
    kon******* 2018-05-29
    Answer
    Dear Customer,

    We apologise for this as the item have already been discontinuted.

    Thanks
    Qoolife Mall 2018-05-30
  • Answered
    Question
    mal******* 2018-03-07
    Answer
    Private Enquiry
    Qoolife Mall 2018-03-08
Ask Question
Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03

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Policy & Notice
How to Return/Exchange