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- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Return and exchange requests are only allowed within 7 days from the date of purchase or delivery if you have received an incorrect or defective item.To be eligible for an exchange, the following criteria must be fulfilled: a. The product must not been used; and b. The original packaging intact.Exchange is given on a case-by-case basis and is subject to availability. No door-to-door exchange service will be provided.~ If you receive a damaged item, please email (email@example.com) pictures of the packaging & product as well as order number within 3 days of item receipt. ~
Our operating hours: Mondays to Fridays - 9:30am to 5:00pm (excluding public holidays & the first 6 days of Lunar New Year).All orders/queries will only be processed/answered during the above mentioned operating hours.Thank you for your kind understanding and patience. Happy shopping!
1. Free gift(s) may be delivered together with purchased item(s) or delivered separately from purchased item(s) within 7 working days after delivery of purchased items.2. Requests for free gift(s) exchange are only allowed within 3 working days from the date of delivery if you have received an incorrect or defective item. To be eligible for an exchange, the following criteria must be fulfilled: a. The product must not been used; and b. The original packaging intact.3. No door-to-door free gift(s) exchange will be provided. All exchanges will be processed at our Customer Care Centre. The transportation cost incurred for the exchange will not be reimbursed.4. Free gift(s) cannot be exchanged for cash refund.5. If a refund is made to the purchased item(s), all free gift(s) associated with the purchase must be returned at the same time.
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Select:Electric Thai BBQ Cooker (Size: Ø37cm) | Note:Comes with 1 Yr Warranty
Received, fast delivery
Select:Electric Teppanyaki with Steamboat (Model: 1488)(+S$7) | Note:Comes with 1 Yr Warranty
Item well received, not open yet, hope it works.
Fast delivery. Will try to use on this weekend
Just received. Fast delivery. Yet to try.
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' .
We will assess the claim issue with the provided picture and inform on the progress.
We sincerely apologize that we do not handle store pickup/self-collection at this moment. Nevertheless, our team will explore on providing this alternative mode of delivery.
Hi, when will the stock be replenished for Model 1488?Thanks.
Hi,Thank you for your enquiry. We sincerely apologize as currently there is no restock at the moment.Best regards.
did temperature testing and noticed that the water near the temperature knob does not really boil. Picture is attached for your reference, please advice.
Hi, Thank you for your message. As per our telephone conversation, we shall treat this Qpost query as closed. Best regards.
Hi, how to register for the warranty?
Hi,Thank you for your enquiry. You may submit an e-warranty registration online at Takahi Website (http://www.takahi.com.sg) with attached purchase receipt. Best Regards.
ok, thank you
Hi,You are most welcome. :)Best regards.
Hi! Seller is there a knob to controlthe temperature, say low, medium or high?
Hi, Thank you for your enquiry. Which model are you referring to? As in all models, there is a control knob to adjust the temperature. Best regards.
Hi I would like to find out if there is a warranty period for the 1680 Electric Thai BBQ Cooker.Thanks
Hi,Thank you for your enquiry. We provide a 1 Year Official Local warranty. Best Regards
Hi, I notice there's a Takahi logo lettering printed in white on the TOP centre of the grill plate. Is this logo lettering permanently printed on the nonstick grill plate or just a sticker label that's easily peeled off? I'm concerned about the food safety issue caused by the chemically printed logo on the grill surface during cooking. Kindly advise. Thank you.
Hi,Thank you for your enquiry. The logo is permanently printed on the non-stick grill plate which is covered by a protective layer.This printing method uses the same technique used for non-stick rice cooker inner pot where you see "printed" marking on the internal side, showing various water line levels for different cups of rice.The logo will remain intact as long as users do not purposefully scratch it with metal utensils.If you require more information, please feel free to contact Takahi Customer Care Centre at 6744 7393 so that you can be assisted in a faster manner.Best regards.
There isn’t any posted question about item.