TakeAseat
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Vertical Climber | Climbing Machine | High Intensity Exercise | Workout | FItnesss
2 items sold
96.01

TakeaseatVertical Climber | Climbing Machine | High Intensity Exercise | Workout | FItnesss


Customer who recommended this item
46
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Subject Register Date
SHOWROOM OPENING HOURS STARTING FROM 25 FEBRUARY 2019 Seller Feb 21, 2019
SATURDAY DELIVERY FOR SELECTED ITEMS BY SELLER DELIVERY Seller Jul 18, 2019
Manufacturer/
Place of origin
Take a seat / China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(63622480 / sales@takeaseat.sg)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (20)

Customer Review (33)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 21, 2019 sta*** (SG SG)
Highly Recommend Jun 12, 2019 dar*** (SG SG)
Highly Recommend Jun 07, 2019 soh*** (SG SG)
Highly Recommend May 28, 2019 awi*** (SG SG)
Highly Recommend May 17, 2019 mam*** (SG SG)
Recommend May 16, 2019 and*** (SG SG)
Highly Recommend May 14, 2019 ong*** (SG SG)
Highly Recommend May 14, 2019 ale*** (SG SG)
Highly Recommend Apr 04, 2019 not*** (SG SG)
Highly Recommend Jan 27, 2019 her*** (SG SG)

Item Q&A(16)

Status
Question & Answer
  • Notice

    SHOWROOM OPENING HOURS STARTING FROM 25 FEBRUARY 2019

    Dear customers, thank you for your continuous support. Please be informed of the changes to our opening hours, starting from 25 February 2019.

    OPENING HOURS:
    • 9am - 1pm, 2pm - 5.30pm (Monday - Saturday)
    (Closed on Sundays & Public Holidays)
    (Note: Collection not available on Saturdays)

    Address: 27 Mandai Estate, Innovation Place Tower 2, #06-07 S729931
    Contact Number: 6362-2480
    General Enquiries: Sales@takeaseat.sg
    Technical Support/Warranty: Nabihah@takeaseat.sg

    Important Note:
    (1) Please kindly give us a call before visiting our showroom as we do not have all of our products on display. This is to avoid unnecessary wasted trip if the product you are interested in is not on display.
    (2) Please be informed that Cash & Carry and Self Collection are not available on Saturdays as our warehouse is closed. Only our showroom will be open for trying out of products on Saturdays.

    Thank you.
    TakeAseat
  • Notice

    SATURDAY DELIVERY FOR SELECTED ITEMS BY SELLER DELIVERY

    Dear customers, please be informed that the Saturday delivery which is available for selected items and delivered by our in-house delivery team (For Seller Delivery, Not applicable for Qxpress) is done on an alternate basis. Hence, there will not be delivery scheduled on certain Saturdays.

    Thank you.
    TakeAseat
  • Answered
    Question
    Nge******* 2019-05-31
    Answer
    Dear Customer,

    Both climbers are quite similar and does not have any different distinct features between the 2. The silver climber was built for consumers in the United States by the manufacturer.

    Thank you.
    TakeAseat 2019-05-31
    Question
    oh thanks .. so the orange is sturdy for 60 to 70 kg .. ?
    Question
    is white available in sg ?
    Answer
    Dear Customer,

    Both are suitable for weights up to about 85 KG. Yes, the silver colour is available in our warehouse.

    Thank you.
  • Answered
    Question
    and******* 2019-05-21
    Answer
    Dear Customer,

    Please kindly help us to take a photo of it so that we can show our technician with regards to this.

    Sorry for the inconvenience caused.
    TakeAseat 2019-05-22
    Question
    The rubber on the left side roller have started to peel off. It doesn't roll smoothly now because of this metal stud sticking out
    Answer
    Dear Customer,

    Thank you for the photo. We have checked and can either (1) mail you a new roller for you to exchange yourself or (2) kindly bring down the machine to our office and our technician will change the roller for you. Should you want to proceed with option 2, please let us know at least one day before hand as our technician may be out on some days in the afternoon.

    Please let us know your decision so that we can proceed further. May we also kindly know your weight so that we can reflect back to our supplier on this?

    Thank you and sorry for the inconvenience caused.
    Question
    I think I'll go with option 1. Thanks.
    My weight is 80kg if you'd like to know.
    Answer
    Dear Customer,

    This is duly noted, we will proceed and mail out a new roller for you to change the faulty one. You should receive the new roller within 5 to 7 working days should there be no delay.

    Sorry for the inconvenience caused and have a great week ahead.
    Question
    Received yr replacement roller. Just replaced it and used it for less than 10 minutes, same thing happened again. A small piece of the roller broke off, see pic. The roller in the pic is the one being replaced. I included it in the pic as it wasn't clearly seen in the previous pic I posted.
    Answer
    Dear Customer,

    In this case, we highly recommend you to bring the machine down to our warehouse for our technician to check and replace the roller for you. However, should you feel that this is not necessary, we will send you another replacement roller.

    Please kindly let us know, thank you. (Note: our technician may be out on some afternoons so please do kindly check with us at least one day in advance)
    Question
    I wouldn't mind bringing in just the roller to your warehouse for your investigation (if you'd like) or invite your technicians over to my house instead as the machine is too bulky and heavy to carry around. I have no trouble replacing the roller correctly on my own. So my preference is for the replacement roller to be sent unless you would want me to bring the 2 defect rollers for your warehouse. Thanks
    Answer
    Dear Customer,

    In that case, we will be sending you another replacement roller. However if the problem still persists with the new roller, we will highly recommend you to bring the machine down to our warehouse for our technician to check.

    Thank you.
  • Answered
    Question
    eat******* 2019-02-13
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    TakeAseat 2019-02-14
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  • Answered
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    tah******* 2018-12-17
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    TakeAseat 2018-12-18
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  • Answered
    Question
    mur******* 2018-12-03
    Answer
    Private Enquiry
    TakeAseat 2018-12-03
  • Answered
    Question
    cut******* 2018-12-03
    Answer
    Dear Customer,

    For items that are DIY, Qxpress will pick up the item within 1-2 days from us. From there, you may track the parcel using the tracking id provided.

    For items that require assembly, we woudl advise that delivery will take between 3-5 working days. Alternatively, you may request that the delivery be postponed until after you return from your holidays.

    Thank you
    TakeAseat 2018-12-03
  • Answered
    Question
    dil******* 2018-11-11
    Answer
    Dear Customer,

    We do not have a english manual, however we might be able to request for one from the supplier, though we can't make any promises.
    TakeAseat 2018-11-13
  • Answered
    Question
    Ong******* 2018-08-18
    Answer
    Dear Customer,

    This machine does not have a resistance feature. The installation fee will $30. The delivery fee on Saturday will be $30 also. That will be a total additional fee of $60, for installation and delivery on Saturday.

    Kindly let us know if you would still like to proceed with Saturday delivery.

    Thank you
    TakeAseat 2018-08-20
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