Hi dear, we are so sorry to hear about this. We can conduct an exchange. Our office is at 51 BUKIT batok crescent. Unity centre. Only open from Mondays to Thursdays. 11am to 5pm. Please do let us know your preferred schedule. Thank you.
Hello dear, yes but we won't be waiving off the free shipping though.
Hello dear, yes correct. Please state your name, order ID and reason for exchange too. Please write clearly so that we can identity the parcel as soon as we have received it.
Hello dear, may I know what color is your envelope? Thank you.
Hello dear, we will keep a look out on it.