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Tefal★ Tefal C61794 Pure Chef Deep Wok Pan with Lid 30cm ★ (2 Years Warranty)

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Customer who recommended this item
4 (Based on 4 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Exchange Procedure Seller 2016-10-09
Qxpress Contact Information Seller 2016-08-29
Online Product Registration Seller 2016-05-12
more
Manufacturer/
Place of origin
TEFAL Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description ★ Tefal C61794 Pure Chef Deep Wok Pan with Lid 30cm ★
BOOKMARK 1 2 3 4 5 6 7

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 24, 2017 chi*******
Highly Recommend Apr 06, 2017 khw*******
Highly Recommend Mar 31, 2017 sgo*******
Highly Recommend Mar 13, 2017 Chr*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customer,

1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects ONLY

NO NEED TO SUBMIT EXCHANGE REQUEST.

Kindly inform us via Qtalk and email to electronichousesg@gmail.com with order no, photo, Clear Video so that we can follow up your case.

Exchange will be done within 1 - 4 working days 2pm - 6pm after confirm.

Thank you
Electronic House Team

Notice
Seller

Dear Valued Customer,

All the item will be delivered by Qxpress company. We are not able to control actual delivery date and timing. Qxpress will try to fulfill customer special request, however there is no 100% guarantee. (eg. request call before delivery, delivery in specific date and timing)

For fast response for any delivery matters, special request, kindly contact Qxpress at 6661-9100 or email to info@qxpress.sg

Qxpress standard delivery lead time : 1 - 3 Working days after seller shipped out item and they scan to their system.
(eg. Item shipped out on 29-August-2016 and they scan to their system, customer should get the item by 30th, 31st Aug or 1st-Sep)

Electronic House Team

Notice
Seller

For online registration notice, kindly keep your receipt as proof of purchase to claim for warranty.

1. Iona
- https://www.iona.com.sg/index.php?route=information/ewarranty

2. Sona
- http://sona.com.sg/index.php?route=information/ewarrenty

3. Mayer, Honeywell, Mistral, KitchenAid
- https://mayercare.biz/eWarranty/

4. Philips
- Once you buy Philips products its automatically registered for the warranty, Just to keep your Qoo10 receipt as proof of purchase.

5. Krups
- https://secure2.prodregister.com/krups/register.aspx

6. Electrolux
- http://www.electrolux.com.sg/support/warranty-registration-/

7. Kenwood/Delonghi/Braun
- http://www.kenwoodworld.com/sg/warranty

8. Tefal/Rowenta/Zojirushi product no registration is needed.

9. Europace
- http://www.europace.com.sg/ewarranty/

FAQ
Seller

Yes. All our product are brand new ,local sets and comes with manufacturer warranty. For warranty period, kindly check with our listing item Photo or Product title.

FAQ
Seller

Kindly check the following link : http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=5875

FAQ
Seller

All product comes with local agent warranty. It will show in product photo and title.

FAQ
Seller

Delivery lead time is 2 - 5 working days, excluding Sunday and public holiday. Subject to stock availability.

FAQ
Seller

We accept return if the products is in new, unopened, unused, resalable condition with all documents, original tags, and in its original packaging. However, the additional shipping fee will be incurred from buyer's end.

FAQ
Seller

Yes. 1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects, does not cover normal wear and tear, excessive abuse or misuse and exchange Same Model ONLY. ★★★ Seller will exchange for you base on the schedule from Monday to Friday (Delivery to your doorsteps). The timing is 2pm - 6pm. Exchange will be done within 1 - 4 working days. ★★★

Answered
2017-09-09
shc*******
User

May I check when is the estimated delivery date if I were to place order tomorrow?

And I would also like to know the difference between C61794 and A70699?

Are both non stick interior surface?

User

Dear Customer,

1. If order today, you will get the item by 14 - 16 Sep base on Qxpress schedule.
2. A70699 - 32cm, C61794 30cm and can be used on induction cooktops.
3. Both are Nonstick interior surface

Thank you
Electronic House

Answered
2017-06-17
rac*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-03-22
Chr*******
User

Like ur 3% discount hope can extend end of next mth.

User

Dear Customer,

FYI. For this item Tefal don't have much stock and offer price subject to change once promotion ended or while stock last.

We will inform management team for the shop coupon discount. Basically we will give different coupon value depends on Qoo10 event.

Thank you
Electronic House

Answered
2017-03-17
Chr*******
User

When u will sale again $69.90?thks

User

Dear Customer,

Yes. New promotion Price has been applied. Promotion price till end of next month or while stock last. Please check with our latest promotion.

Thank you
Electronic House

Answered
2017-03-15
Chr*******
User

Where is the warranty u mention product n item .thks

User

Dear Customer,

All tefal product are auto covered warranty, no need to register warranty online, just to make sure to print our your Qoo10 receiept as proof of purchase for 2 years warranty claim.

For warranty matters, you may also find from our shop notice.

Thank you
Electronic House

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