★ Electronic House ★
★ Electronic House ★ Join Fellow
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[TEFAL]★ Tefal Travel Mug Thermo Mug 0.36L/ 0.5L ★ (5 Years Singapore Warranty)


Customer who recommended this item
11 (Based on 13 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Assemble and Installation Service Seller 2018-01-03
Exchange Procedure Seller 2016-10-09
Qxpress Contact Information Seller 2016-08-29
more
Manufacturer/
Place of origin
TEFAL Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ★ Tefal Travel Mug Thermo Mug 0.36L/ 0.5L ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Customer Review (13)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 11, 2018 pei***
Highly Recommend Mar 21, 2018 san***
Recommend Jan 14, 2018 oon***
Highly Recommend Nov 21, 2017 Den***
Highly Recommend Nov 10, 2017 cha***
Recommend Nov 09, 2017 lic***
Highly Recommend Nov 07, 2017 cha***
Netural Nov 02, 2017 sas***
Netural Oct 30, 2017 ckh***
Highly Recommend Oct 18, 2017 ste***

Item Q&A(0)

Status
Question & Answer
  • Notice

    Assemble and Installation Service

    Our company does not provide any installation and assemble service.
    ★ Electronic House ★
  • Notice

    Exchange Procedure

    Dear Customer,

    1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects ONLY

    NO NEED TO SUBMIT EXCHANGE REQUEST.

    Kindly inform us via Qtalk and email to electronichousesg@gmail.com with order no, photo, Clear Video so that we can follow up your case.

    Exchange will be done within 1 - 4 working days 2pm - 6pm after confirm.

    Thank you
    Electronic House Team
    ★ Electronic House ★
  • Notice

    Qxpress Contact Information

    Dear Valued Customer,

    All the item will be delivered by Qxpress company. We are not able to control actual delivery date and timing. Qxpress will try to fulfill customer special request, however there is no 100% guarantee. (eg. request call before delivery, delivery in specific date and timing)

    For fast response for any delivery matters, special request, kindly contact Qxpress at 6661-9100 or email to info@qxpress.sg

    Qxpress standard delivery lead time : 1 - 3 Working days after seller shipped out item and they scan to their system.
    (eg. Item shipped out on 29-August-2016 and they scan to their system, customer should get the item by 30th, 31st Aug or 1st-Sep)

    Electronic House Team
    ★ Electronic House ★
  • Notice

    Online Product Registration

    For online registration notice, kindly keep your receipt as proof of purchase to claim for warranty.

    1. Iona
    - https://www.iona.com.sg/index.php?route=information/ewarranty

    2. Sona
    - http://sona.com.sg/index.php?route=information/ewarrenty

    3. Mayer, Honeywell, Mistral, KitchenAid
    - https://mayercare.biz/eWarranty/

    4. Philips
    - Once you buy Philips products its automatically registered for the warranty, Just to keep your Qoo10 receipt as proof of purchase.

    5. Electrolux
    - http://www.electrolux.com.sg/support/warranty-registration-/

    6. Kenwood/Delonghi/Braun
    - http://www.kenwoodworld.com/sg/warranty

    7. Tefal/Rowenta/Krups/Zojirushi product no registration is needed, It is auto covered warranty when you purchase it.

    8. Europace
    - http://www.europace.com.sg/ewarranty/
    ★ Electronic House ★
  • FAQ

    Is Electronic House products are brand new and local sets?

    Yes. All our product are brand new ,local sets and comes with manufacturer warranty. For warranty period, kindly check with our listing item Photo or Product title.
    ★ Electronic House ★
  • FAQ

    How do I get the receipt for the orders made in Qoo10?

    Kindly check the following link : http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=5875
    ★ Electronic House ★
  • FAQ

    How about product warranty period?

    All product comes with local agent warranty. It will show in product photo and title.
    ★ Electronic House ★
  • FAQ

    How about delivery lead time?

    Delivery lead time is 2 - 5 working days, excluding Sunday and public holiday. Subject to stock availability.
    ★ Electronic House ★
  • FAQ

    Can i return the product if i have changed my mind?

    We accept return if the products is in new, unopened, unused, resalable condition with all documents, original tags, and in its original packaging. However, the additional shipping fee will be incurred from buyer's end.
    ★ Electronic House ★
  • FAQ

    Can i exchange if the product defective?

    Yes. 1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects, does not cover normal wear and tear, excessive abuse or misuse and exchange Same Model ONLY. ★★★ Seller will exchange for you base on the schedule from Monday to Friday (Delivery to your doorsteps). The timing is 2pm - 6pm. Exchange will be done within 1 - 4 working days. ★★★
    ★ Electronic House ★
Ask Question
Policy & Notice
How to Return/Exchange