ShanBao
ShanBao Join Fellow
12,392 Fellows
POWER MINISHOP RATE 80%
Variety dress
6 items sold
1.10

Variety dress


Customer who recommended this item
43
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Please refer to the return or replacement request Seller May 04, 2017
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (51)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 11, 2018 esg***
Highly Recommend Oct 13, 2018 chi***
Highly Recommend Oct 03, 2018 liy***
Netural Sep 11, 2018 mya***
Highly Recommend Aug 19, 2018 mei***
Highly Recommend Jul 08, 2018 bry***
Netural May 13, 2018 dor***
Highly Recommend Apr 25, 2018 Qui***
Recommend Jan 20, 2018 kkt***
Highly Recommend Dec 27, 2017 sam***

Item Q&A(2)

Status
Question & Answer
  • Notice

    Please refer to the return or replacement request

    Tip: the buyer received the goods (to the logistics company's delivery date began to calculate),Apply for replacement of not more than 10 days,Application Return return Not more than 7 days,Beyond time, do not accept. Thank you!
    Return and replacement,Please make sure that the clothes are not washed and have no perfume。
    ShanBao
  • Answered
    Question
    Jam******* 2017-12-04
    Answer
    Private Enquiry
    ShanBao 2017-12-04
  • Answered
    Question
    sn_******* 2017-09-26
    Answer
    Hi, your order is to be shipped on September 20.
    According to normal time, you should have received the parcel.
    If you have not received the package, then you can contact the local express company.
    We are using the logistics company is Qxpress, which is the QOO10 website opened the logistics company.
    Because this is an international transport, we can not directly contact the courier company.
    Or go to the logistics website
    Logistics company telephone: + 65-6661-9100
    Logistics company website: http://www.qxpress.asia
    ShanBao 2017-09-26
    Question
    I have two orders. One of it was shipped on 20 Sep and arrived at distribution centre on 26 Sep but I have not received the parcel. There is another one on order no. 229814434 still showing shipping request . Why still have not shipped yet?
    Answer
    Sorry to have kept you waiting.
    Can you contact the local courier company?
    Thank you
    Question
    I just received that my order 229814434 has been cancelled. Is really cannot be trust worthy. In the first place my order said no stock and then asked to change and I changed. Now just cancelled my order. Should know whether can fulfill the order. You are not honest. Just want buyer to pay more. If I get this dress. I only pay $7 plus for 1 dress. Now because the other one is cancelled. I am paying $13.18 for 1 dress. Will tell others not to buy from you anymore...
    Answer
    First of all, you haven't responded for a long time. We can only cancel the order out of stock and send other order in time.
    Because the Q10 customer service center does not allow us to delay the shipment of the order, we must deliver the goods in time.
    We forced to do so, we have to cancel the order of an additional fee.
    Thank you
    Question
    What do u mean I didn't respond. U told me one of my order out of stock and asked me to change and immediately I changed and paid the $1.60 before the due date. The status even put shipping on request . Even no respond and payment, it will show pending for payment. U are not telling the truth
    Answer
    Hi, whether you pay the extra price or not, we need to send the package in time.
    So I can't wait too long. I'm sorry
    Question
    I really dun understand what u mean by wait too long. U go see our conversation. U told me to change to other product on 18 Sep and 20 Sep then I realized that no stock and immediately I told unto change to the item I want and you took 1 day to come back to me and said I must go to the link. Immediately I went in to do the necessary. After that you post as Shipping requested. After when I asked why shipping still on request then was told item cancelled. Your reason to cancel my order is not logic. I have filed a complain to Q0010
    Answer
    Hi, Q10's requirement is that shipment should not exceed 72 hours at the latest.
    Your order has been out of date for a long time, so that's not allowed.
    We are also very helpless, and we do not want such a situation.
    Moreover, after the stock shortage occurs, we can only wait for one day.
    I'm sorry to make you so angry.
    Whether you complain to us or not to complain to us.
    We all do that and we want you to think in terms of sellers.
    An order has been delayed for a week, which is not acceptable anywhere.
    We also do not wish to delay the delivery time of the buyer's order.
    I also hope to have a quick delivery.
    Thank you
    Question
    I didn't delay. You can see the date of my response.
    Answer
    But we did not see the order of payment, but after a long time to see your payment order.
    Question
    Like I said, if no payment, how come it will show delivery requested instead of waiting for payment?
    Answer
    Because we can not see the order without payment.
    This may be a systematic delay, and such a situation has occurred before (occasionally).
    Other buyers after payment, but I (the seller) did not see the payment.
    Then we can not send orders, thank you
    Question
    Which means you are saying Q0010 delayed? If no payment, my order will be automatically being cancelled instead of showing delivery requested. Obviously is you can't afford to ship because I guessed you under charge as you think maybe too cheap. This is the first tine I was being cancelled twice from same seller. How would you feel to be disappointed like this?
    Answer
    sorry
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