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Princess Pink
Princess Pink KR Join Fellow
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POWER MINISHOP RATE 90%
[The Face Shop] Mask Sheets Set of 10/5 Real Nature / Seed / The Solution TheFaceShop faceshop
176 items sold
6.05

The Face Shop[The Face Shop] Mask Sheets Set of 10/5 Real Nature / Seed / The Solution TheFaceShop faceshop

  • Retail Price
    US$24.54
    Q-Price
    US$6.05
  • Gift
    Free samples
    Benefits
    Payment Benefit(Only issued in SG)
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
    Singapore
    Shipping RateOverseas Express
    SurchargeDetails
    Shipping rate will be added according to Qty/Weight.
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  • Add to Cart [Buy] Wish List

Customer who recommended this item
3612
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$73.61 in a cart.
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
more
Manufacturer/
Place of origin
The Face Shop / Korea Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Bestsellers from Top Korean Brand The Face Shop Mask Essential Real Nature Pure Water Facial Mist
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,461)

Customer Review (3,377)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 19, 2019 ema*** (SG SG)
Highly Recommend Oct 19, 2019 ser*** (SG SG)
Recommend Oct 18, 2019 han*** (SG SG)
Highly Recommend Oct 15, 2019 sha*** (SG SG)
Highly Recommend Oct 14, 2019 vat*** (SG SG)
Highly Recommend Oct 14, 2019 sha*** (SG SG)
Highly Recommend Oct 14, 2019 ela*** (SG SG)
Highly Recommend Oct 13, 2019 dai*** (SG SG)
Recommend Oct 13, 2019 lix*** (SG SG)
Highly Recommend Oct 09, 2019 tqi*** (SG SG)

Item Q&A(123)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    sha******* 2019-10-18
    Answer
    Dear customer,
    Fordarder will arrange delivery by Monday
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-10-19
  • Answered
    Question
    vat******* 2019-10-09
    Answer
    Dear customer,
    Do you have items from other listings in the same cart?
    Please make sure to select Qxpress for all your items before adding them into your cart.
    Please send us a screen capture of your cart so that we can check what the problem could be.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-10-09
    Question
    I have other items in the cart too. I want to order the face shop masks and the innisfree mask. If it is from your same shop the shipping is still free above $100? It is ok but when I add innisfree then shipping is added.
    Answer
    Dear customer,
    In that case, select Normal Mail before adding the items from these two listings into your cart, and shipping will be waived. Because you have SGD 100/- value of items in your cart, we will still ship by Qxpress even though you selected Normal Mail.
    Thank you
    Best regards,
    Princess Pink Shop
  • Answered
    Question
    eee******* 2019-09-29
    Answer
    Dear customer,
    Unfortunately, we are not sure when we can restock this mask type.
    Sorry for the inconvenience
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-09-30
  • Answered
    Question
    nur******* 2019-09-01
    Answer
    Dear customer,
    In Singapore, we do not have office, but we have forwarder to handle logistics. Self Collection at Tanah Merah MRT Station is possible. More details are in item listing description under Terms of Sale. There is no savings in shipping fee for customer, but some customers want to collect to save time.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-09-01
  • Answered
    Question
    kat******* 2019-08-30
    Answer
    Dear customer,
    We only have 3 pc left of TheSolution mask sheet Collagen Firming.
    Can you swap to Hyaluronic Acid Hydrating or Tannins Pore Care?
    Sorry for the inconvenience.
    Best regards.
    Princess Pink Shop
    Princess Pink 2019-08-31
  • Answered
    Question
    ac1******* 2019-08-26
    Answer
    Dear customer,
    Yes, we can arrange self collection. Please see listing details under Terms of Sale for more information.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-08-26
  • Answered
    Question
    the******* 2019-08-04
    Answer
    Private Enquiry
    Princess Pink 2019-08-05
  • Answered
    Question
    kho******* 2019-07-27
    Answer
    Dear customer,
    Our current stock have expiry dates as follows:
    Aloe 2022-January
    Avocado 2021-August
    Bamboo 2020-September
    Blueberry 2021-December
    Calendula 2021-August
    Cucumber 2021-December
    Green Tea 2020- October
    Honey 2021-July
    Kelp 2021- December
    Lemon 2021- September
    Lingzhi 2021- July
    Lotus 2020- October
    Mung Bean 2021- September
    Olive 2022-January
    Pomegranate 2021- December
    Potato 2020- September
    Red Ginseng 2021-June
    Rice 2021- June
    Shea Butter 2020-October
    Tea Tree 2021- September
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-07-29
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Address
18 Dobong-ro 169da-gil, Dobong-gu, Seoul Dobong-dong, 1F

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