Princess Pink
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The Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop
881 items sold
5.50

The Face ShopThe Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop

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Group Buy Pricehelp
$15.90 $5.50
Deal is ON!100%
Purchased5727 Purchased
Time left

Customer who recommended this item
12050 (Based on 12267 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $80.00 in a cart.
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Notice

Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
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Manufacturer/
Place of origin
The Face Shop / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description The Face Shop Rice Water Bright Cleansing Foam, Lip / Eye Remover, Rice Bran Cleansing Foam / Rice Ceramide Moisture Cream/Emulsion/Toner, Mango Seed Cleansing Foam

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (4,042)

Customer Photo Review board

Highly Recommend 💜

2nd purchase good to use .Thank you

Range:Rice Ceramide | Type:Moisture Toner (New Design)(+S$6.99)

+ Add this option
Dec 16, 2017
byp*******

Recommend Fast delivery

Fast delivery and received in good condition.

Range:Rice Water Bright | Type:#4 Cleansing Milk 200ml(+S$1.49)

+ Add this option
Dec 15, 2017
j_q*******

Highly Recommend Good

Fast and neat delivery. Free shampoo sample

Range:Rice Water Bright | Type:#1 Cleansing Foam 150ml(+S$0.29)

+ Add this option
Dec 15, 2017
Jia*******

Highly Recommend Rice water bright

Received with good condition

Range:Rice Water Bright | Type:#1A Cleansing Foam 300ml(+S$3.49)

+ Add this option
Dec 15, 2017
ong*******

Recommend Very fast delivery

Delivery was very fast, recommended by friend, value for money

Range:Rice Water Bright | Type:#1A Cleansing Foam 300ml(+S$3.49)

+ Add this option
Dec 15, 2017
ari*******

Customer Review (12,267)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 16, 2017 Yok*******
Recommend Dec 15, 2017 ifa*******
Recommend Dec 15, 2017 j_q*******
Highly Recommend Dec 15, 2017 Jia*******
Recommend Dec 15, 2017 jjy*******
Highly Recommend Dec 15, 2017 eve*******
Highly Recommend Dec 15, 2017 dor*******
Highly Recommend Dec 15, 2017 ong*******
Recommend Dec 15, 2017 cry*******
Recommend Dec 15, 2017 ari*******

Item Q&A(457)

Status
Question & Answer
Date
Member
Notice
Seller

To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.

Notice
Seller

If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.

Notice
Seller

We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.

FAQ
Seller

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

Answered
2017-12-05
ted*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-11-29
sue*******
User

Dear Sir/Madam,

Pls be informed that I wish to exchange the 2tube cleaning form to 2tube rice bran cleaning.
There was my mistake actually, I wish to purchase Rice Bran Cleaning instead.

My order no. 237801623 Qty 2

Regards,Susie

User

Dear customer,
We have a 14-day return/exchange policy, so you can make an exchange if your item is unopened and undamaged.
Please send your item to :
코리아 디렉트
서울시 도봉구 도봉로
도봉구 도봉1동 597-29
Seoul 132-819
Korea-Direct
597-29 Dobong 1(il)-dong, Dobong-gu,
Seoul, Korea 132-819
(cut and paste to avoid errors).
To be safe, please use shipping with tracking, as we cannot take responsibility for lost mail. Please package in an appropriate box to avoid damage in transit.
The customer will need to bear the costs of return (postage as charged, paid directly to your post office) as there was no error on our part. There is also a reshipping fee of SGD 3.99 which you can partially offset with SGD 2.00 price difference .
Once we have received and verified that the items are unopened and undamaged, we w will give you the link for additional payment.
Please update us on the tracking number of your return shipping as soon as possible.
Thank you
Best regards,
PrincessPinkShop

User

Dear Seller,

I'll contact u ASAP once i send out the parcel back to u.
Pls wait for my reply again.

Regards,Susie

Dear Seller,

Is ok, i cancel my plan since the shipping back is more than my budget.
I'll repurchase the cleanser with rice bran.
thanks.

Regards,Susie

User

Dear customer,
Thank you for your update.
Best regards,
Princess Pink Shop

Answered
2017-11-20
Joe*******
User

Should I use make up remover cleansing oil to wipe off first then use cleansing milk ? Or cleansing milk then make up remover cleansing oil ?

User

Dear customer,
You should use cleansing oil or milk as make-up remover (wipe off for both), and then a cleansing foam to double-cleanse.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-11-20
Joe*******
User

For the cleansing milk after spread over the face, do I need to use cotton pad to wipe off or just rinse with water?

User

Dear customer,
For this item, it is better to use a cotton pad to apply and wipe off before double-cleansing with a cleansing foam.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-10-27
fen*******
User

For the rice water eye n lip makeup remover - what's the expiry date?

User

Dear customer,
Our current batches expiry dates are as follows:
Rice Water Bright Cleansing Foam 150ml --2020 April
Rice Water Bright Cleansing Foam 300ml --2020 April
Rice Water Bright Lip/Eye Remover 120 ml -- 2019 September
Rice Water Bright Rice Bran Cleansing Foam 150ml --2020 February
Rice Water Bright Rice Bran All-in-One Cleanser 145ml --2020 January
Rice Water Bright Rice Bran Massage Cream 200ml --2019 July
Rice Water Bright Cleansing Milk 200ml --2020 March
Rice Water Bright Cleansing Cream 200ml --2020 April
Rice Water Bright Cleansing Cream 400ml --2020 March
Rice Water Bright Massage Cream 200ml --2019 September
Rice Water Bright Rice Cleansing Water 145ml --2019 September
Rice Water Bright Cleansing Light Oil 150ml --2019 September
Rice Water Bright Cleansing Rich Oil 150ml --2020 March
Rice Water Bright Cleansing Tissue 50-sheet --2020 April
Thank you
Best regards,
Princess Pink Shop

Answered
2017-10-04
val*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-06
rod*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-27
beh*******
User

1) What is the expiry date of cleansing cream 400g?

2) What is the difference between cleansing milk and cleansing cream? Aren't both of them make up removers?

3) Will cleansing milk or cleansing cream cause the skin to feel dry after use?

4) Is cleansing milk or cleansing cream more suitable for acne prone skin?

Thank you!

User

Dear customer,
Our current stock expires in 2020 February.
The Cream is thicker texture than the Milk.
They do no cause skin to dry.
Both are for generally all skin types.
Thank you
Best regards,
Princess Pink Shop

Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
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