Princess Pink
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POWER MINISHOP RATE 90%
★ THE FACE SHOP ★ SMILE Foot Mask / Peeling Mask ★ TheFaceShop faceshop
75 items sold
2.60

The Face Shop★ THE FACE SHOP ★ SMILE Foot Mask / Peeling Mask ★ TheFaceShop faceshop


Customer who recommended this item
192
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
more
Manufacturer/
Place of origin
The Face Shop / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description The Face Shop SMILE Foot Peeling Mask TheFaceShop faceshop
BOOKMARK 1 2 3 4 5 6 7

Photo Review (71)

Customer Review (186)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 12, 2018 cry***
Highly Recommend Dec 11, 2018 cab***
Highly Recommend Dec 03, 2018 gra***
Highly Recommend Nov 28, 2018 d_d***
Highly Recommend Nov 24, 2018 Has***
Highly Recommend Nov 19, 2018 tiz***
Highly Recommend Nov 17, 2018 jow***
Recommend Nov 07, 2018 jam***
Highly Recommend Nov 03, 2018 aar***
Highly Recommend Oct 31, 2018 dan***

Item Q&A(4)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    gwe******* 2018-06-17
    Answer
    Dear customer,
    It is one-size-fits-all.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-06-17
  • Answered
    Question
    Poh******* 2016-02-29
    Answer
    Dear customer,
    Qxpress picked up the package from our local forwarder in Singapore today, and you can track the delivery from your MyQoo10 page from this evening after they updated the tracking number.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2016-03-01
  • Answered
    Question
    pea******* 2015-06-16
    Answer
    Dear customer,
    We may be able to get new stock in about a week. We will update you when it is availablr for ordering. Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2015-06-16
  • Answered
    Question
    des******* 2014-02-16
    Answer
    Dear customer,
    Unfortunately, we only have 2 Qty left of this product. New stock will probably come in about 3 weeks.
    Best regards,
    Princess Pink Shop
    Princess Pink 2014-02-17
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Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597

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