Princess Pink
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★ The Face Shop ★  Stylist Silky Hair Color Cream TheFaceShop faceshop
28 items sold
5.99

The Face Shop★ The Face Shop ★ Stylist Silky Hair Color Cream TheFaceShop faceshop

See all The Face Shop items

Customer who recommended this item
192
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
more
Manufacturer/
Place of origin
The Face Shop / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ★ The Face Shop ★ Stylist Silky Hair Color Cream
BOOKMARK 1 2 3 4 5 6 7

Photo Review (65)

Customer Review (189)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 15, 2018 ade***
Highly Recommend Oct 11, 2018 pok***
Highly Recommend Sep 27, 2018 hmc***
Highly Recommend Sep 08, 2018 my_***
Highly Recommend Sep 08, 2018 kin***
Highly Recommend Sep 06, 2018 tan***
Highly Recommend Sep 05, 2018 sre***
Highly Recommend Aug 26, 2018 rho***
Highly Recommend Aug 23, 2018 yaz***
Highly Recommend Aug 13, 2018 cdi***

Item Q&A(25)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    ted******* 2018-08-19
    Answer
    Dear customer,
    We have stock, and you can place your order now.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-08-20
  • Answered
    Question
    air******* 2018-02-20
    Answer
    Dear customer,
    Our stock levels for this range is low. We may get new stock in April.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-02-21
  • Answered
    Question
    ver******* 2018-02-01
    Answer
    Dear customer,
    Our warehouse staff checked the ingredients list and did not see ammonia.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-02-02
  • Answered
    Question
    ali******* 2017-12-19
    Answer
    Private Enquiry
    Princess Pink 2017-12-19
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    dio******* 2017-12-02
    Answer
    Dear customer,
    Yes, it should be able to.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2017-12-06
  • Answered
    Question
    Poe******* 2017-11-13
    Answer
    Dear customer,
    Yes, you can use one of the darker colors for more effectiveness.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2017-11-13
  • Answered
    Question
    ngl******* 2017-11-11
    Answer
    Dear customer,
    We may get new stock in February.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2017-11-13
  • Answered
    Question
    The******* 2017-07-26
    Answer
    Dear customer,
    Our current stock expiry is early 2019.
    We are not sure when we will get new stock. Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2017-07-28
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Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597

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