The Joy Land
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The Joy Land10CM Japanese Style Mattress Cover/Topper/nature silk Blanket/Bed Sheet/Anti-bacterial/Anti-mite

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US$73.60 US$10.40
Deal is ON!100%
Purchased65 Purchased
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Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
For request after order placed Seller May 31, 2017
For Pre-Order Items Seller May 31, 2017
About cancellation Seller Mar 23, 2017
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description 10CM Japanese Style Mattress Cover/Topper/nature silk Blanket/Bed Sheet/Anti-bacterial/Anti-mite
BOOKMARK 1 2 3 4 5 6 7

Photo Review (364)

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Customer Review (1,053)

Customer Review board
Rating Feedback Date Written by
Netural Feb 16, 2019 cal*** (SG SG)
Netural Feb 15, 2019 sue*** (SG SG)
Highly Recommend Feb 10, 2019 LIM*** (SG SG)
Highly Recommend Feb 09, 2019 Am_*** (SG SG)
Highly Recommend Feb 09, 2019 dta*** (SG SG)
Highly Recommend Feb 09, 2019 nan*** (SG SG)
Highly Recommend Feb 08, 2019 han*** (SG SG)
Highly Recommend Feb 08, 2019 LIM*** (SG SG)
Highly Recommend Feb 06, 2019 dii*** (SG SG)
Highly Recommend Feb 04, 2019 Chr*** (SG SG)

Item Q&A(71)

Question & Answer
  • Notice

    For request after order placed

    Dear customers,

    For some reason, you may have urgent request after order placed such as change delivery address, combine store pick up order with delivery order together, and so on. Please kindly call us 6635 8724 during opening hour Or SMS/Whatsapp 9728 7582 as eraly as possible. PLease DO NOT use Qtalk or Qpost or Q&A Board as we unable see that immediately.
    Please Take Notes, if no respond from us, means haven't see the massage, PLEASE call directly. Otherwise customer will pay for any extra cost incurred
    Thank you.
    Please Call/SMS/Whatsapp : 9728 7582 / 6635 8724
    The Joy Land
  • Notice

    For Pre-Order Items

    Dear customers,

    For pre-order items, the date for stock arrival is estimated by our shipping co, normally we add 1 or 2 days for flexible purples. However sometimes for some reason, such as custom check, the shipping may delay further but mostly are on time. So special for self collection customers, pls check with us before come to collection. Thank you.
    Please Call/SMS/Whatsapp : 8411 6612 / 6635 8724
    The Joy Land
  • Notice

    About cancellation

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    The Joy Land
  • Notice

    Return & Exchange Policy

    Exchage Policy:
    MUST within 7days upon received item

    Please contact us first for Exchange or Refund within 7 days upon receipt the item.

    Faulty Items must bring back to our shop and exchange.
    Refund only processing after return the item
    Item must remain in their intact condition, unopened
    with their original packaging/tags/labels/seals attached

    please whatsapp & email us item picture & order no for us to retrieve.
    We would suggest you to open the box upon receiving the item and refuse to accept it if you find any damage.

    We don’t accept the cases below :
    • For Hygiene purpose,no refund or exchange for Socks & Towels
    • Cusomize Item, Such as Artificial grass, glass film, Whiteboard, PVC Mats...
    • Over 7days from receiving item
    • If items are open/used or damaged
    • Sending item without prior contact
    The Joy Land
  • Notice

    Delivery & Self collection Timeline

    For Self-Collection, (normal items), you can collect next day after purchase with e-Tickets/Q10 apps.
    For Self-Collection, (pre-order items), please call before collection.

    For Singpost Delivery, it will take 3-5 business days(sometimes longer) with no tracking number. We will not be responsible for any loss mail.

    For Q-Xpress, it will take 2-3 business days with tracking info provided. It's highly recommended.

    If you need the item urgently, we would recommend you to go for self collection as delivery will done by courier company so we can't guarantee that there won't be any delay on their side.

    For any other queries, please call us 6635 8724 / 9728 7582 Or email us via
    The Joy Land
  • Answered
    kri******* 2019-01-31
    Private Enquiry
    The Joy Land 2019-01-31
  • Answered
    ven******* 2019-01-22
    Hi, from our system you actually opted for store pick-up and didn't pay for delivery.
    The Joy Land 2019-01-23
  • Answered
    v2_******* 2019-01-09
    Hi yes we do
    The Joy Land 2019-01-09
  • Answered
    bad******* 2018-12-25
    Hi there, sorry for the delay as due to festive season there has been overwhelming orders for this few days.
    your item will reach you by tomorrow earliest
    Thank you.
    The Joy Land 2018-12-26
  • Answered
    chi******* 2018-11-19
    Approximate 10cm
    The Joy Land 2018-11-20
  • Answered
    eli******* 2018-08-29
    Hi, can you attach the photo for us to verify. Thanks

    (Aug 30, 2018 16:42)
    The Joy Land 2018-08-29
  • Answered
    qoq******* 2018-08-21
    Hi there, the 10cm topper is actually very very soft. It's supposed to soften bed and gives a puffy feel to it.
    Yes it's machine washable too.

    Yes the 1.2m is meant for super single bed.
    Mattress height up to 30cm

    Thank you.
    The Joy Land 2018-08-21
  • Unanswered
    cry******* 2018-08-21
    Are you looking for Super Single which is 0.9m x 2m ?
    The Joy Land 2018-08-21
    Hi, Not super single. The normal one. Which measurements is right? Thanks.
    Sorry. Super single is 1.2m and single is 0.9m.

    (Aug 21, 2018 18:01)
    Single topper pink colour when u have stock dear?
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Available during
Mon-Sat : 10am-530pm Sun & PH: 10am-4pm Tel: 6635 8724 / 9728 7582

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