The Joy Land
The Joy Land SG Join Fellow
12,933 Fellows
Foldable Ladder/Compact/Light/Folding/Large Stand Board Ladder 3/4/5 Step Ladder Step
1 items sold

The Joy LandFoldable Ladder/Compact/Light/Folding/Large Stand Board Ladder 3/4/5 Step Ladder Step

Customer who recommended this item
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
For request after order placed Seller May 31, 2017
For Pre-Order Items Seller May 31, 2017
About cancellation Seller Mar 23, 2017
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Foldable Ladder/Compact/Light/Folding/Large Stand Board Ladder 3/4/5 Step Ladder Step
BOOKMARK 1 2 3 4 5 6 7

Photo Review (118)

Customer Review (261)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 16, 2019 vil*** (SG SG)
Recommend Jan 19, 2019 bee*** (SG SG)
Not Recommend Jan 06, 2019 ong*** (SG SG)
Highly Recommend Jan 03, 2019 dan*** (SG SG)
Highly Recommend Jan 02, 2019 jam*** (SG SG)
Highly Recommend Dec 31, 2018 fon*** (SG SG)
Highly Recommend Dec 29, 2018 Mon*** (SG SG)
Highly Recommend Dec 27, 2018 jea*** (SG SG)
Highly Recommend Dec 24, 2018 jkt*** (SG SG)
Highly Recommend Dec 23, 2018 sun*** (SG SG)

Item Q&A(35)

Question & Answer
  • Notice

    For request after order placed

    Dear customers,

    For some reason, you may have urgent request after order placed such as change delivery address, combine store pick up order with delivery order together, and so on. Please kindly call us 6635 8724 during opening hour Or SMS/Whatsapp 9728 7582 as eraly as possible. PLease DO NOT use Qtalk or Qpost or Q&A Board as we unable see that immediately.
    Please Take Notes, if no respond from us, means haven't see the massage, PLEASE call directly. Otherwise customer will pay for any extra cost incurred
    Thank you.
    Please Call/SMS/Whatsapp : 9728 7582 / 6635 8724
    The Joy Land
  • Notice

    For Pre-Order Items

    Dear customers,

    For pre-order items, the date for stock arrival is estimated by our shipping co, normally we add 1 or 2 days for flexible purples. However sometimes for some reason, such as custom check, the shipping may delay further but mostly are on time. So special for self collection customers, pls check with us before come to collection. Thank you.
    Please Call/SMS/Whatsapp : 8411 6612 / 6635 8724
    The Joy Land
  • Notice

    About cancellation

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    The Joy Land
  • Notice

    Return & Exchange Policy

    Exchage Policy:
    MUST within 7days upon received item

    Please contact us first for Exchange or Refund within 7 days upon receipt the item.

    Faulty Items must bring back to our shop and exchange.
    Refund only processing after return the item
    Item must remain in their intact condition, unopened
    with their original packaging/tags/labels/seals attached

    please whatsapp & email us item picture & order no for us to retrieve.
    We would suggest you to open the box upon receiving the item and refuse to accept it if you find any damage.

    We don’t accept the cases below :
    • For Hygiene purpose,no refund or exchange for Socks & Towels
    • Cusomize Item, Such as Artificial grass, glass film, Whiteboard, PVC Mats...
    • Over 7days from receiving item
    • If items are open/used or damaged
    • Sending item without prior contact
    The Joy Land
  • Notice

    Delivery & Self collection Timeline

    For Self-Collection, (normal items), you can collect next day after purchase with e-Tickets/Q10 apps.
    For Self-Collection, (pre-order items), please call before collection.

    For Singpost Delivery, it will take 3-5 business days(sometimes longer) with no tracking number. We will not be responsible for any loss mail.

    For Q-Xpress, it will take 2-3 business days with tracking info provided. It's highly recommended.

    If you need the item urgently, we would recommend you to go for self collection as delivery will done by courier company so we can't guarantee that there won't be any delay on their side.

    For any other queries, please call us 6635 8724 / 9728 7582 Or email us via
    The Joy Land
  • Answered
    kai******* 2019-06-08
    Dear Valued Customers,

    You may drop a message at 87533914.for further inquiries.

    Best Regards,
    The Joy Land 2019-06-17
  • Answered
    ter******* 2019-02-27
    Hi yes can come by for collection on Sunday between 10am - 4pm thank you
    The Joy Land 2019-02-27
    Thank you
  • Answered
    phu******* 2019-01-08
    The Joy Land 2019-01-08
  • Answered
    che******* 2019-01-07
    about 114cm height
    The Joy Land 2019-01-08
  • Answered
    eil******* 2018-12-18
    Hi sorry just manage to see your message.
    I'm sorry as delivery for tomorrow has been fully scheduled.
    Qxpress has already picked it up from us this morning for delivery dispatch tomorrow.

    Thank you
    The Joy Land 2018-12-21
  • Unanswered
    gua******* 2018-10-25
  • Answered
    ori******* 2018-09-23
    Hi, approximately less than 10kg
    After folded, it's thinner as compared to those aluminium ladder and can be lean against the wall.
    The Joy Land 2018-09-24
    can you give me the exact weight of the item for 4 step ladder ?
    About 6kg
  • Answered
    hih******* 2018-08-07
    About 6-7kg
    The Joy Land 2018-08-07
Ask Question
Available during
Mon-Sat : 10am-530pm Sun & PH: 10am-4pm Tel: 6635 8724 / 9728 7582

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Policy & Notice
How to Return/Exchange