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Thirsty Hippo Dehumidifier Moisture Absorber Buy 14 Free 2. FREE Airwick Starter Kit for 1st 100qty
131 items sold
25.90

On OfferThirsty Hippo Dehumidifier Moisture Absorber Buy 14 Free 2. FREE Airwick Starter Kit for 1st 100qty

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Customer who recommended this item
696
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Reckitt Benckiser / South Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Thirsty
BOOKMARK 1 2 3 4 5 6 7

Photo Review (289)

Customer Review (705)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 23, 2018 mok***
Highly Recommend Sep 22, 2018 xia***
Highly Recommend Sep 22, 2018 lio***
Recommend Sep 21, 2018 ser***
Recommend Sep 21, 2018 tri***
Highly Recommend Sep 21, 2018 gvv***
Highly Recommend Sep 20, 2018 sim***
Highly Recommend Sep 20, 2018 eun***
Highly Recommend Sep 20, 2018 wac***
Highly Recommend Sep 19, 2018 idi***

Item Q&A(34)

Status
Question & Answer
  • Answered
    Question
    tia******* 2018-08-30
    Answer
    Dear Valued Customer,

    Thank you for making your purchases with us. We apologize in the delay in getting your items. We notified the appropriate department regarding this concern. Rest assured that steps will be taken immediately to resolve this matter. We will send you notification the soonest we get an update.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    JM
    Customer Service Officer
    aCommerce SG
    RB Home 2018-08-31
  • Answered
    Question
    cmy******* 2018-08-14
    Answer
    Dear Valued Customer,

    We sincerely apologize for the delay.

    We sent a notification to our internal team for us to get the latest status of the order. We will send you notification the soonest we get an update.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    TJ
    Customer Service Officer
    aCommerce SG
    RB Home 2018-08-14
    Question
    Dear Seller,
    I still haven't received any update from you. Could you please follow up closely?
    Answer
    Dear Valued Customer,

    We apologisef or the late response.

    We checked and we regret to inform that we noticed a delay in the delivery of your parcel with us. We already notified the appropriate department regarding the immediate delivery of your order with us.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your patienc, understanding and continued support in our RB Home Official Store. Have a nice day!

    Jojo
    Customer Service Officer
    aCommerce SG
    Question
    Dear Seller,
    I am impatient to wait for the answer for your irresponsible delivery department anymore! I would like to cancel the order. Please advise the cancellation and refund. Thank you.
    Answer
    Dear Valued Customer,

    We sincerely apologize for the delay. We checked and we woukd like to advise that your order is currently part of the list that is on hold with our courier as there has been an issue that is currently being reviewed and investigated.

    Our internal team and our courier are working to immediately solve the issue to deliver your parcel. Kindly give us a little more time to resolve the concern. We will notify you as soon as we get an update.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    JM
    Customer Service Officer
    aCommerce SG
    Question
    Dear Sirs, It's almost 2 weeks I approached you for not receiving the item and until today you haven't gotten back to me. Purely apologize does not help at all. Please let me have the items latest by next week and please do not reply with sincerely apologize again.
    Answer
    Dear Valued Customer,

    We checked and we noticed that your parcel has been shipped to our courier partner to schedule and deliver with tracking number: SM746787059364770367. There was a delay in delivering your item, we already notified them and the relevant department.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG
    Question
    Dear Sirs,
    Sorry, I do not wish to receive such reply anymore. It's almost 2 weeks and you did not get any reply from your relevant department?
    Answer
    Dear Valued Customer,

    We understand your concern. However, as was mentioned before, your order is currently part of the list that is on hold wiht our courier as there has been an issue that is currently being reviewed and investigated.

    We will send you a notification as soon as we get an update.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    JM
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    ********** 2018-07-24
    Answer
    Dear Valued Customer,

    Thank you for making your purchases with us.

    We would like to further check and assist you with your concern. Kindly send us the order number for us to have a reference and address this issue.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    TJ
    Customer Service Officer
    aCommerce SG
    RB Home 2018-07-27
  • Answered
    Question
    oxx******* 2018-07-22
    Answer
    Private Enquiry
    RB Home 2018-07-23
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jle******* 2018-07-12
    Answer
    Hi there, yes we are the official store for Reckitt Benckiser. All items are authentic. :)
    RB Home 2018-07-17
  • Answered
    Question
    kym******* 2018-07-12
    Answer
    Hi there, we would like to deeply apologize for this upsetting experience. We have process your cancellation. All Hippo stocks are in our warehouse already. Do let us know if there are anything else we can assist with. Thank you
    RB Home 2018-07-17
  • Answered
    Question
    kai******* 2018-07-06
    Answer
    Dear Valued Customer,

    Thank you for your interest in making your purchases with us.

    We checked and we would like to advise that the $21.90 promo for Thirsty Hippo Dehumidifier Moisture Absorber Buy 12 Free 4. FREE Hippo 3s x 2. Total 22s is available to be availed online. We would like to ask on what part of the process are you not seeing the promo, is it upon checkout when you placed and would like to confirm your order?

    Kindly advise for us to proceed with the next step.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    TJ
    Customer Service Officer
    aCommerce SG
    RB Home 2018-07-06
    Question
    Now seeing $21.90, thanks!
    Answer
    Dear Valued Customer,

    Thank you for your interest in making your purchases with us.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home Official Store. Have a nice day!

    TJ
    Customer Service Officer
    aCommerce SG
  • Answered
    Question
    won******* 2018-06-20
    Answer
    Hi there, all expiry are at least 1 years. :)
    RB Home 2018-06-22
    Question
    Ok thks a lot
    Answer
    Thank you :)
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