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TOSHIBA Canvio Basics2 2TB / USB 3.0 /  2.5 Portable Hard Disc Drive External HDD Black

TOSHIBA Canvio Basics2 2TB / USB 3.0 / 2.5 Portable Hard Disc Drive External HDD Black

Customer who recommended this item
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
Notices regarding the packaging of Lego products. Seller May 15, 2018
Place of origin
OTHER Condition New Product
Shipping From From Overseas (South Korea)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (6)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 14, 2018 lec***
Highly Recommend Aug 25, 2016 che***
Recommend Mar 29, 2016 aek***
Netural Mar 10, 2016 yek***
Recommend Feb 25, 2016 sqt***
Recommend Feb 24, 2016 ice***

Item Q&A(1)

Question & Answer
  • Notice

    Notices regarding the packaging of Lego products.

    it's box can be dented ,,,,,
    Because, during delivery, the box may be depressed.
    so it can not be the reason for refund or cancel.
    we recommend it for assembly purpose.
  • FAQ

    Item not Received? Checking your Order status? Having Problem with receiving your Order from Qxpress Delivery??

    Don't Worry, Use Qxpress Tracking System http://www.qxpress.asia/gmkt.inc/ Qxpress office Tel is 6434 8400 or 6434 8420. You can also email them at sg_cs@u-rasia.com to check the delivery status.
  • FAQ

    what is the return policy?

    - we arrange all the shipping for free with full refund ,in case of (1) damaged or faulty due to manufacturer fault. (2) incorrect goods delivered by us. - if the box is opened by a buyer, return is not acceptable . - if not opened, a buyer who wants return should pay the round shipping fee and restocking fee (%15)
  • FAQ

    Voltage type and Plug type

    most of our items are for 220V-240V ( remains for 100V-240V ) so all of them can be used in Singapore without problem. the plug cord type is 2 round pins so buyers need a plug connector which fits with SG type.
  • FAQ

    All the customs fee and duties from Singapore customs are buyer's duty

    we , as a seller , are not responsible for the customs fee. please leave a note if any request about that.
  • FAQ


    It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks.
  • FAQ

    Problem with your product

    If your item have any problem, please describe specific problems with your order on. via Email (kimberfeel@gmail.com) not Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thank you.
  • FAQ

    Return process for exchange

    Please return the item by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. way shipping please enclose with the product)
  • FAQ

    A/S Shipping charge

    Within one month: return shipping costs paid by seller 1-6 months: one-way shipping costs paid by customer 6-12 months: round-trip shipping paid by customer (one-way shipping please enclose with the product)
  • Answered
    che******* 2017-03-09
    Replacement in Korea should be verified.
    Please send us your hard disk.
    DAISO 2017-03-09
    Can you give me your full address and attention to who ? Appreciate.
    Also, approx. how long should I wait for a repair/replacement ?

    Hi! Dear Customer.
    Thank you for your message.

    Please send a traceable delivery.
    Post office (certified mail)

    Ga dong, 552, Donae-dong, Deogyang-gu, Goyang-si, Gyeonggi-do, Korea (10554)
    82 2705 0106
    Daiso shop

    Just ...
    Definitely !!

    Card number / bad history.
    Please enclose a note.

    If you do not write.
    We can not proceed.
    I have just sent out the defective hard disk via SingPost. RA No: RC692128205SG. It will reach you in 7-10 working days. Please help and acknowledge receipt when you receive. Thanks.

    Cher Neo
    This is an automated response system.
    Your order has been confirmed.

    We will ship it as soon as possible.

    Please inquire about exchange / refund / defect again tomorrow.
    Hi DAISO:
    I have just received notice that the defective hard-disk (registered mail) has been delivered to your premise today.
    Can you give me a date when the hard-disk can be sent to me ?

    Thank you very much
    Please wait.
    I check it.
    Any response for my harddisk ? Will you be sending one out ? Thanks.
    We sent it to the Toshiba Center.
    We are waiting for their answers.
    Please notify me once you get an answer. Am urgently looking forward to this harddisk for my backups.
    I am really sorry.
    We are asking our head office.
    I will be sure to handle this until this week.
    Hi, any update please ? It is already end of the week. Thanks.
    Any update ? Please respond. Thanks.
    Hi Daiso, It has been another two weeks since. Will deeply appreciate if you can help to check with your head office on the refund status of my harddisk. This is not a cheap item, and it has been hanging for almost a month since I've sent it back to your premise at my own cost. Thanks.
    I sincerely apologize to you.
    This is an automated response system.

    Korea is a public holiday this week.
    We will start working next Tuesday.

    All orders can be shipped after Tuesday.

    Please wait a little longer.
Ask Question
145-39 Seoksil-ro 408beon-gil, Namyangju-si, Gyeonggi-do no1 1f
Policy & Notice
How to Return/Exchange